Welcome to the Community, @ChrisWood134. Thanks for joining in this thread and for voicing out your concern. 

I understand the importance of having full access to the bank account info of your employees. As mentioned by my peer, we intend to keep any confidential data safe. That's why you can only view the last 4 digits of their bank account. 

Though, you can contact our QuickBooks Online Payroll team for further assistance. They can help you trace the direct deposit and identify which account the funds have been sent to, and advise you on what to do next to make sure you're able to recover the funds in case it was sent to a different account. 

For future reference, read and learn more about how to resolve Direct Deposit Issues in case you encounter any problem submitting direct deposit checks based on the scenarios listed in the article. 

Feel free to visit again should you need anything else about QuickBooks. I'd be delighted to be your guide.