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Charies_M
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Hello, spcc.

 

If you haven't submitted the paycheck for your employee, you can edit the information and remove the old health insurance item. This will reflect in their pay stubs.

 

Here's how:

  1. From the Employees Menu select Edit/Void Paycheck.
  2. Enter a date range to find a paycheck and select the paycheck to edit it.
  3. Delete the paycheck then recreate it if the paycheck has been created and NOT submitted.

However, if the paychecks are already processed, you no longer have the option to delete them just like what you experience.

 

In this case, you'll need to contact our QuickBooks Care Support. They can help make the necessary corrections.

 

Here are the steps to contact support:

 

  1. Click Help at the top menu and select QuickBooks Desktop Help.
  2. In the Have a Question? window, enter a topic.
  3. Click Contact us.
  4. Hit the Stat Messaging button.
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Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

 

Learn more about the possible steps you want to do with paystubs through the following articles below:

The Community will always have your back if you need anything else while working with QBO. Have a good one.

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