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Replying to:
LieraMarie_A
QuickBooks Team

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Hi there, @ErikaGBI.

 

As of now, we haven't received any updates yet. Rest assured that our engineers are working diligently to get it resolved.
 
I recommend contacting our Payroll Support team so that you can be added to the list of affected users. This way, you'll receive email updates of the investigation's status and be notified once it's been resolved. I've included the steps to contact support below. 

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
    QBDT HELP.JPG
  3. Type in a short description of your concern, then Continue.
  4. Choose a way to connect with support.

 

These instructions are also available from our guide: Contact QuickBooks Desktop support.

 

You can check out these articles to get updated with the latest payroll news and enhancements, as well as the new changes to the Federal W-4:

 

I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to drop a comment below. Take care.

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