Thank you for getting back to us here on the Community page, GoodScout.

This isn't the kind of experience that I'd like you to have while using QuickBooks, and we know how much time it can take when something isn't working on your end. 

Since the issue still persists, I suggest contacting our Customer Care Team. Our agents can check the system and fix what's preventing you from exporting the payroll details.

 Here's how you can reach our payroll support: 

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Get help from a human or Contact Support Team.
5. Select between Send a message, Schedule an appointment, or Get a callback.

You can check out this article for our most updated contact information and scheduled hours: Support hours and types.

Here's what you need to do about exporting payroll data to QuickBooks for Mac and what to do each time you run payroll: Exporting to QuickBooks for Mac. 

See this article for more information on how to resolve any errors you'll possibly encounter when exporting your transactions: QuickBooks Desktop export troubleshooting (Mac, IIF, & One-Click).

You can always get back to me if you have questions about exporting your payroll transactions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.