Thanks for following the thread. We hope you're enjoying the day so far. We're glad to lend a hand with managing your certification concern in QuickBooks Online (QBO), @iamjaborz.
We understand the importance of viewing your certificates in our program.
In this case, if you have tried the possible troubleshooting process in this thread to help fix the issue. If you still get the same problem, we recommend contacting our Technical support Team. That way, they can verify why you're unable to see the certificate. Also, to further guide you in resolving your concerns in a secure space.
Here's how:
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Here's a quick guide for more details: Support hours and types.
Additionally, you may visit this article for more information on QuickBooks Online Certification: Frequently Asked Questions about ProAdvisor Certification.
Please post a response below if you have any other QuickBooks-related concerns. You can always count on us, @iamjaborz. We'll be happy to help you take care of it. Stay safe, and have a good one!
