Hello there, aje2494.

Thanks for joining this conversation. I'm here to help ensure this is taken care of for you.

Have you logged into your QuickBooks Online Accountant (QBOA) before clicking the link? If you have and the issue continues, you can provide feedback directly within QBOA instead.

When submitting feedback, please feel free to share any suggestions, comments, or errors you have encountered. It would be helpful to be specific about the name of the course you are working on, the particular section and module, as well as the lesson, quiz, or exam you are referring to.

1. In QBOA, go to the Gear icon.
2. Under YOUR COMPANY, select Feedback.
3. Enter a few words describing your experience with the certification program.
4. Click Next.

You also consider reading through this article and learn more about your certification: Make success even sweeter - QuickBooks ProAdvisor Program.

I'm also adding these articles that tackle ProAdvisor training and certification for future reference:

• Learn about ProAdvisor profile and Find-a-ProAdvisor guidelines.
• Frequently Asked Questions about ProAdvisor training and certification.

Please let me know if you have follow-up questions about this or anything else. I'm always here to assist. Keep safe.