Thank you for your feedback, Lindaj215. We value your insights and recognize the importance of QuickBooks Online (QBO) in meeting your business needs.
We recommend exploring third-party applications that integrate seamlessly with QBO to help meet your needs for both custom templates and personalized email communication, as QBO currently doesn't offer these functionalities.
To send feedback, follow the steps below:
- Go to the Gear icon at the top.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
I also encourage you to follow our blog to stay updated on any product updates or improvements related to the online version: QuickBooks Online Blog.
If you require help with tracking invoice payments, I have a useful guide for you: Record invoice payments. It's straightforward to use, so don't hesitate to take a look whenever you need.
If there's anything else you need help with, let us know by adding a comment below.
