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jamespaul
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Hello, dacko.

 

We always want to be safe from the ongoing pandemic. It's good that you're taking safety precautions. I'll point you in the right direction so you can republish your listing again. 

 

Other than the floor number edit, the system might've detected something else that prompted it to unpublish the listing. Have you reviewed the guidelines pointed out by Ami_D? I recommend checking each section in the article to ensure your listing is compliant with the brand use. 

 

If you've already reviewed them, you'll want to reach out to one of our ProAdvisor support agents. Ensure you're contacting them during their business hours. Check the Accountant section in this article for the support hours: Support hours and types.

 

To contact our ProAdvisor agents: 

 

  1. In your QuickBooks Online Accountant file, click the Help icon.
  2. Click the Contact Us button.
  3. Enter "ProAdvisor listing has been unpublished. Need to know the exact reason." or something similar in the box.
  4. Proceed with Let's talk
  5. Choose a way to reach us.

 

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Note: Our support agents might be limited at times due to the pandemic. 

 

If you need help with your QuickBooks Online Accountant platform or your client's file, you can check out the help articles here:

 

The help articles are packed with guides and important information regarding a specific task or feature in the program. 

 

I'd be glad to listen if you have other concerns regarding your QuickBooks ProAdvisor profile, Accountant platform, or your client's file. Please post your reply here and I'll be there with you as soon as possible. 

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