Let me help with your question about payment receipts in QuickBooks, dreamerdad.
An email notification will be sent to you once a payment is received. However, the system will not send a receipt to your customer for the payment that's been made. You can manually email the payment to your customers from QBO. Here's how:
- Go to the Sales menu at the left.
- Look for the payment and click on it to open the transaction.
- Click Save and send in the lower-right hand corner.
I'd also suggest sending a feature request about this directly to our Product Development Team. Here's how:
- Go to the Gear icon at the upper-right hand corner of QBO, then select Feedback.
- Enter your comments or product suggestions.
- Click Next to submit feedback.
Our Product Development Team will collect and review product suggestions to help improve your experience in QBO. You can track feature requests through the QuickBooks Online Feature Requests website.
I'd also like to add a couple more articles in case you might them in your future tasks:
You can always ask follow-up questions in case you need more help with QuickBooks. We're always here to guide and assist you all the way.
