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Welcome back to the Community, MC08.
Applications for QuickBooks Payments accounts can be declined for a number of reasons. As my colleagues have mentioned in earlier posts, it could have to do the type of products you sell, the type of business, credit history, or simply as a business decision on Intuit's part.
You can learn more by reviewing Intuit's Acceptable Use Policy for QuickBooks Payments applications.
You also have the option of getting in touch with our Customer Care team. They'll be able to pull up your application in a secure environment, conduct further research, and discuss why it was declined with you.
They can be reached while you're signed in to QuickBooks Online.
Here's how:
- Use the Help (?) icon.
- Click Contact Us.
- Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
- Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
Please feel welcome to send a reply if there's any questions. Have a great day!