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Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce

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Replying to:
MirriamM
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Hello there, @MichaelM210

 

The steps shared by my colleague @Adrian_A still work. And I have checked our records and haven't found any reports from other users about the Find Match button not showing when trying to match bank transactions in QuickBooks Online (QBO).

 

To further investigate the problem, you can use a private browser or incognito window to eliminate any browser history that may cause a glitch inside QuickBooks. You can refer to the following keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If this fixes the issue, close the private window and clear the cache on the regular browser. Otherwise, use other supported browsers to help narrow down the cause of this behaviour.

 

For future reference, here's a great resource about the best practices when reconciling: Learn the reconcile workflow in QuickBooks.

 

Please let me know if there's anything else I can do for you. I'll be standing by for your response. Have a great day.

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