Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowHello there, @MichaelM210.
The steps shared by my colleague @Adrian_A still work. And I have checked our records and haven't found any reports from other users about the Find Match button not showing when trying to match bank transactions in QuickBooks Online (QBO).
To further investigate the problem, you can use a private browser or incognito window to eliminate any browser history that may cause a glitch inside QuickBooks. You can refer to the following keyboard shortcuts below:
If this fixes the issue, close the private window and clear the cache on the regular browser. Otherwise, use other supported browsers to help narrow down the cause of this behaviour.
For future reference, here's a great resource about the best practices when reconciling: Learn the reconcile workflow in QuickBooks.
Please let me know if there's anything else I can do for you. I'll be standing by for your response. Have a great day.