Realmad, I appreciate you for reaching out to the Community forum. I'll share information about this matter.
We frequently review payments to make sure everything is accurate. Don't worry if you discover that a recent payment you accepted is on hold. It does not imply that there is a problem but rather indicates that we must review the payment. Usually, it takes us two business days to finish our assessment, then complete the payment processing.
If payments are taking longer than usual, they may not be on hold. For new QuickBooks Payments users, the first few payments take longer to process while we set everything up. Learn how long it takes to get customer payments into your bank account.
For more information, check out this article: Why are my funds on hold?
You can also contact our Live Support team for follow-up. Here's how:
- Sign in to your QuickBooks Online account.
- Click the Help (?) icon.
- Provide your concern, then hit the Let's talk option.
- Select Contact Us to connect with a live support agent.
- Pick to Start a chat or Get a callback.
If you want to learn how to accept electronic customer payments for online invoices and in-person sales, read this article: Take and process payments in QuickBooks Online with QuickBooks Payments.
The Community is always looking forward to assisting you if you need further assistance handling payments or funds in QuickBooks. Have a successful year, Realmad!
