Thanks for checking out the Community space, mcdowell_joseph.
I'll make sure that you can tie the single time to activity to your employee.
You'll want to verify that the appropriate pay item has been added to the time entry. This way, it will show when you run your payroll. Here's how:
- Click the Magnifying Glass icon at the top.
- Under Recent Transactions, look for the single time activity.
- Click the transaction to open it.
- From the Select pay item drop-down menu, choose a pay item.
- Make sure that the employee name is correct, then click Save and close.
However, if the time entry is still not showing, you can perform some basic troubleshooting steps to further isolate the issue. At times, the accumulated cache in your browser causes unusual behaviors in QuickBooks. Start by accessing your QBO account in a private or incognito window. Please refer to the shortcut keys I've listed below:
- Ctrl + Shift + N for Google Chrome
- Ctrl + Shift + P for Firefox & Microsoft Edge
- Command + Shift + N for Safari
Once you're in, go to the Payroll menu and check the transaction again. If you're now able to see it, go back to your regular browser and then clear its cache and cookies to start over fresh. Alternatively, you can switch to other supported browsers.
Additionally, here are some articles that you can read to learn how to view and edit your timesheets:
If I can of any additional assistance, please don't hesitate to tag me in your comments and posts. I'm always here to assist you.
