Hi again, @ashneale.

I appreciate you taking the time on getting back to me and for trying the steps I've provided to get this working.

Ideally, memos that are added on the checks should show on the memo/description column in the report. Since you're still having the same results, I highly suggest reaching out to our Support Team so they can check this using their screen-sharing (remote access) tool. They can also perform other troubleshooting steps to fix this for you. Here's how to reach them:

1. On your QBO account, click Help (question mark icon) at the upper right.
2. Select Contact Us at the bottom to connect with our Support Team.

Please let me know how it goes after contacting them by posting a reply. I'll be here should you have any follow-up questions or concerns. Take care always!