Hello @flc-accountant,
We can consider using other channels to contact our Payroll Care Team. Let me walk you through the steps so a specialist can assist you with your payroll concern.
But before we proceed, may I know what is the help needed with your payroll account? By sharing a few details of your payroll concern can let me also share the correct resolution while you're still here, in the Community.
Nevertheless, let's consider contacting our dedicated support through messaging or the Chat channel. This is the easiest and direct method to reach them. To do so:
- Go to Help.
- Select Contact Us.
- Under the What can we help you with? section, enter your payroll concern.
- Select Let's talk.
- Click Start a chat.
In addition, please also consider this schedule when reaching out to them: Support hours and types.
Lastly, I've got you these helpful articles for the steps in case you need to start printing employee checks base on your payroll subscription:
Stay safe and comment below or start a new thread if you have any other questions. I'll be here to lend a helping hand.
