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DrBobI
Level 1
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About DrBobI

  • Re: Fixing a deposit error

    Erwin,Thanks for the help. I tried doing what you suggested and when I get to the "delete" part it tells me I have to delete the deposit although the line item ...
    DrBobI
    1
    Updated Mar 21, 2024

  • Re: Fixing a deposit error

    I do not see this mistaken payment when I go into the customer portal. It shows up when I open statements it is in the history on 02/29 but it shows up nowhere ...
    DrBobI
    3
    Updated Mar 21, 2024

  • Re: Fixing a deposit error

    Thanks for the replies. I have rebuilt and verified my data. no errors. the deposit is still there and when I go into the customer profile and look for that par...
    DrBobI
    5
    Updated Mar 21, 2024

  • Re: problem e-mailing statements

    Fortunately or unfortunately I have done all of this and on version 12P with no change in my ability to send statements electronically. I can print them and sca...
    DrBobI
    Updated Jan 30, 2023

  • Re: problem e-mailing statements

    Thanks for the reply. I have done all of those things several times and I still get the same message. It is not an error code just a window opens that says ther...
    DrBobI
    2
    Updated Jan 30, 2023
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