Thanks Ashleigh1, maybe you should train your customer support with that information as I was told by them that there was nothing that they could do.What about ...

Hi Fiat Lux - ASIA, many thanks for your reply, if that is the case then it more than reinforces my request that QB introduce a backup and restore onto QB Onlin...

Hi Ashleigh1, many thanks for the reply, how about answering the other two parts of my question. Also you say it's not possible to do this, maybe QB should look...