Agentic AI is a type of artificial intelligence that performs goal-oriented actions, makes decisions, and automates complex processes with little human guidance. Generative AI (GenAI) is a technology that creates new content based on existing data patterns and prompts given by humans.

The main difference between agentic AI and GenAI lies in their core functions: achieving something versus creating something.

By letting AI agents handle the tedious and repetitive tasks, your accountant can focus more of their time providing strategic guidance to help you meet your goals.

Intuit follows clear responsible AI principles to ensure our technology is safe, fair, and trustworthy. We design AI to enhance human talent, protect privacy and security, and promote fairness and transparency, always with accountability and customer trust at the core. Learn more about our responsible AI principles.

Yes. QuickBooks AI Agents learn from your business data and operations to provide insights, recommendations, and automation that fit your workflows. With their help, your virtual team becomes more efficient over time.

AI Agents help small and mid-sized businesses run more efficiently by automating tasks like bookkeeping, customer management, and tracking finances. They spot important trends, highlight issues, and give suggestions so you can save time, avoid mistakes, and make better decisions. Work done by Intuit AI agents is added to your personalized business feed–ready for you to review and approve–so you're always in complete control.

No. While AI Agents can automate tasks, they go beyond simple automation for your business. Agentic AI actively analyze your business, flag issues, offer recommendations, and help you make smarter decisions. Think of them as a virtual team that works alongside you to keep your business running smoothly.

Each QuickBooks plan includes a set of AI agents that scale with the plan you select. The right choice depends on your business size and needs. Small businesses benefit from agents that handle essentials such as expense organization and bookkeeping, while growing businesses might benefit from additional AI agents that support payments, customer management and project tracking.