Binder with payroll written on it, on top of payroll spreadsheets

Small Business Owners Guide to Wage Subsidies

In March the government of Canada announced temporary measures to support small business owners during COVID-19. Part of the emergency response includes a wage subsidy program for small businesses. There are two subsidies available: the 10% Temporary Wage Subsidy and the 75% Canadian Emergency Wage Subsidy (CEWS). For more information about the government of Canada’s […]

Female small business owner going through her accounting documents

Tips for Small Business Survival During COVID-19

Here are some ways to help boost your business during COVID-19. From starting a crowdfunding page to adjusting your business strategy to boost revenue, there are many actions to take to help your small business cope with any financial strain. Learn everything you need to know about keeping your business safe. Find out where to […]

How to Create an Emergency Preparation Checklist for Your Business

The events that have the biggest impacts on your business are often the events you have no control over. An emergency preparation checklist can help you minimize the financial impact and help you restart business operations quickly. Use these tips to write and implement an emergency preparation and recovery checklist for your business. Risks for […]

Man doing paperwork

How to Pay Your Employees When You Can’t Make Payroll

As the coronavirus continues to spread, small businesses everywhere are feeling the effects. For many, the virus threatens more than their health. Health Canada has advised employees and consumers to practice social distancing and avoid contact with other people. And business owners have lost profits as a result of the resulting slump in foot traffic. […]

Woman holding gift card while shopping on her phone

How to Set Up Your Small Business for Gift Card Sales

Communities are eager to find ways to help small businesses weather the COVID-19 outbreak.  The government of Canada and Health Canada are pushing efforts such as social distancing and self-quarantining. But some customers are worried about the impact these measures will have on their favourite local small businesses. Some people have suggested moving business online, […]

Man creating continuity plan

How to Build a Business Continuity Plan

If you thought the coronavirus was going to blow over, you’re not alone. Most of us never imagined a world with empty restaurants, canceled sporting events, and social distancing. So if you’re a little behind on creating a business continuity plan in light of recent events, don’t feel bad. There’s still time. And this step-by-step […]

Woman getting advice from a doctor over video chat

How to Offer Online Services: A Guide for In-Person Businesses

It can be a challenge to shift traditional, in-person services to virtual services. But many small business owners will need to go digital while Canadians practice social distancing because of the coronavirus. Offering online services may help maintain your cash flow and pay the bills. They may also lessen the disruption to invaluable services, without […]

Computer with cloud-based software icons

Best Cloud-Based Software for Working from Home

There are numerous benefits to cloud-based software for remote workers. Working from home comes with a lot of challenges, getting access to your files shouldn’t be one of them. Using cloud-based software allows you to get your work done efficiently as well as provides a seamless collaborative space for you and your employees and co-workers. […]

Top view of employees in meeting

How to Conduct Virtual Meetings for Remote Workers

Hosting virtual meetings with remote workers is an important part of running your small business. Virtual meetings can include video conferencing and audio chats via the web or phone. These meetings have unique elements that must be considered before, during, and after the meeting takes place. Juggling managing remote workers and your small business responsibilities […]

woman on computer by couch

What the COVID-19 Credits Mean for Your Small Business

On March 18, 2020 the Government of Canada announced they will be providing a total of $82 billion in support of Canadians and small businesses during COVID-19. Here are some COVID-19 Credits that are available to you as a Canadian small business owner. Tax filing deadlines are extended, as well as deadlines for tax payments […]

Man and woman video conferencing

How to Manage a Virtual Team

Managing a team that is working from home does have its challenges. But these tips will help you keep your virtual team motivated during the workday. Using collaboration tools for chat, documentation, and video conferencing can transcend time and place. But to become an effective remote manager, you can implement a few additional practices. Create […]

home office with wood desk and blue walls

How to Remain Productive While Working from Home

Remaining productive while working from home can be a hard task in itself. There are many distractions while working from home, including noisy kids, Netflix, and other household chores. Technological advances like cloud-based software, creating a designated workspace, and setting clear boundaries for your workday and private life will help you stay focused on the […]

Woman working on a laptop

10 Best Web Tools for Managing Remote Employees

Leverage these web tools for managing a remote team. Learn about the best cloud-based software, video chat tools, and project management resources. Of all the work perks employers offer, remote work is among the most popular. Remote work grew in popularity by 173% between 2005 and 2018. In 2018, an estimated 5 million employees (3.6% […]

Man working in his home office

7 Working from Home Tips

With the uptick in globalization, longer commutes, and pandemic illness, working from home is becoming a more popular option for small businesses. Learn how to work from home effectively and efficiently. Use these working from home tips and tools to help you supercharge your productivity. With the rise in tools that bring work and communication […]

Businesswoman considering to best way to minimize her company's inventory

Minimize Inventory to Decrease Costs and Free Up Working Capital

Having enough inventory to meet your customers’ demands is essential to running a small business. While having enough of your products is important, having more inventory than you can sell in the short term might be hurting your bottom line. Consider these tips to help you avoid the physical and financial burdens that excess inventory […]

QuickBooks Time Tracking Software

Easy to Use Timesheet Templates

Get printable free timesheet templates for your time tracking needs. From hourly to monthly timecards, download a timesheet template for Excel, Google Sheets, PDF and more. Tracking time has never been easier with QuickBooks + TSheets. It's a simple way to track employees’ time, not only will the software help you track your employees’ time, but [...]

Group of people working on website template

How to Build a Small Business Website: Design

<<Back: How to Build a Website: First Steps

Women researching her digital strategy as she build a small business website

How to Build a Small Business Website: Digital Strategy

Next: How to Design a Small Business Website: Design>>  <<Back: How to Design a Small Business Website: First Steps

Professional man and woman looking at website on laptop

How to Build a Small Business Website: First Steps

  Next: How to Build a Small Business Website: Digital Strategy>>

A pair of project managers pose while project workers work behind them

Best Project Management Software for Small Businesses

Project management software is an instrumental part of modern business planning. The right software can help you cut costs, generate more revenue, and improve collaboration — even if you’re working on a tight budget. Best Free Software to Consider The past several years have seen a proliferation of free and open-source project management software. The […]

A store manager doing the inventory for his online store.

How to Manage and Track Inventory for Your Online Store

When you sell products in your online store, it’s easy to let inventory management slide, as virtual sales happen without the need to lay eyes on your physical inventory. However, knowing the basics of how to manage your inventory helps you avoid costly inventory issues that can leave your store rushing to fulfill orders. By […]

Man trading digital currencies online on laptop computer.

How to Expand Your International Export Opportunities With Canada’s Trade Accelerator Program

Learn about Canda’s Trade Accelerator Program, and find out how it can help your company start exporting products or services in an international market. Find out about TAP Canada’s three-workshop process and the resources that are available to participants.

Construction Image

4 Surprising Challenges for Construction Companies in 2019

Construction work in Canada is almost as core to our identity as beaver tails and hockey. An estimated 1 in 14 working Canadians is in the construction industry, which is predicted to become the fifth-largest construction market in the world by 2020 (falling in line behind Japan, India, the U.S., and China). But this growth […]

Common Pitfalls of Payment Processing & Cash Flow Problems

Healthy cash flow is often the difference between a business that survives or fails. Everything from small business payroll to inventory management to marketing depends on how much funding you have available day-to-day. One financial emergency could trigger a chain reaction of payment problems if you aren’t prepared to deal with unforeseen expenses. The worst […]

Sales manager prices new merchandise

What are the Different Pricing Strategies?

Learn how to use the standard markup formula for pricing products. Standard markup is a good starting point for small-business owners who are trying to figure out realistic, profitable prices for their items.

4 Reports That Put You in Control of Your Business

Are you launching a new small business? Are you wondering how to stay on top of your company’s finances? Having the right data helps you develop a winning game plan and make timely decisions, so you’ll know when to pivot on strategy, cut back on costs, improve time management, and more. It is crucial that […]

Entrepreneur adds late fees to delinquent invoices

Should Your Business Charge Late Fees for Delinquent Invoices?

Learn about when you can charge late fees on invoices that go unpaid and what alternatives to late fees might actually help you get paid. Understand why customers indulge in late pay, including how different reasons for late pay should result in different responses on your part.

Woman processing payments via tablet

Payment Processing: Making It Simple for Your Small Business

Offering flexible payment options, such as paying via e-Transfer or credit card gives your customers more freedom to pay their way. There are many different payment methods, so take the time to review common payment methods and their various advantages before you start swiping cards or upgrading your systems. Explore common industry buzzwords, payment types, […]

Lunch Break Survey Canada

New survey asks Canadian workers to dish on their midday break

When it comes to the lunch break at work, assumptions run amok. And when it comes to feeling overworked, most Canadians agree they need a break. To find out if Canadians are benefitting from the breather offered by the basic lunch break, TSheets conducted a global lunch break survey and asked 15,000 employees in 27 […]

Contractors evaluating cabinets at new construction site of a green business

What Is Green Business?

Incorporate socially responsible, sustainable practices to run a green business that benefits your employees, the environment, and the community.

Uber driver in vehicle with smartphone displaying bookkeeping records

Taxes and Bookkeeping for Uber Drivers

Driving for Uber? The payments you receive aren’t tax-free. Check out this overview of your tax obligations

Sales professional at restaurant manages time while serving customer a beverage at bar

Time Management Tips for Sales Professionals

Skyrocket your sales by learning effective time management skills, including prioritization, focusing on individual tasks, and avoiding distractions.

4 Challenges Facing Your Small Business in Canada

Small and medium-sized enterprises (SME) are actually big business in Canada. Nearly 99% of all registered Canadian companies employ fewer than 500 people, which makes the SME sector by far the biggest contributor to Canada’s economy. These companies are a vital part of the national economy and the source of most of the innovation in […]

Does My Business License Count in Canada? Doing Business in Other Provinces

If you choose federal incorporation for your business or nonprofit corporation, you can open a registered office location anywhere in Canada, and operate in more than one province or territory without changing your corporate name. But what if you don’t want to incorporate federally, or you’re incorporated in one province or territory and want to […]

7 Types of Technologies Small Businesses are Using Today

If you could buy a machine that manufactures more time, would you do it? While there’s no such machine yet, plenty of digital-age devices are available to help you use and manage your time more effectively. With the right technologies, including payroll software, small business apps, and automated services, you can: Spend less time on […]

Expert discusses top time management methods with small business owners

5 Top Time Management Methods from Experts

Does it sometimes feel like your to-do list is playing tricks on you? Your plans seem totally doable at first and get more chaotic the more you plug away at them. Think of time management as a lifelong skill that requires ongoing practice and personal accountability. These good work habits improve your confidence and help […]

Canadian small business owner reviews tariffs on her smartphone

What New Tariffs Mean for Canadian Small Business

When you own a small business, government trade decisions can have a big impact on your business, both directly and indirectly. In 2017 and 2018, the United States and Canadian governments created tariffs on certain products that each nation imports from the other. Although this may worry you, remember that there’s always an opportunity to […]

Real estate agent using software at her desk

Best Accounting Software for Real Estate Agents in Canada

Learn how QuickBooks software can help you manage your real estate business. You can use QuickBooks to keep track of sales and expenses.

Man going through clothing store inventory

Tracking Inventory for Your Brick and Mortar Store

If you run a brick and mortar shop, you need a quality system that can help you track your shop inventory. The right inventory management tools allow you to see what inventory you have on hand, support invoicing, purchase orders, cost tracking, and more. Quickbooks Compatible Inventory Apps SOS Inventory SOS Inventory lets you enter […]

Business owner averages the costs of her bottle lables to value her overall inventory

Inventory Valuation: An Overview of Costing Methods

The way you value your inventory has a direct impact on a number of elements in your financial statements. Accounting for inventory directly impacts assets reported on your balance sheet and cost of goods sold recorded on your income statement. As you sell an item from your inventory, it moves from an asset to an […]

Small business professionals discuss how to ward off patent trolls

How Canada is Fighting the War on Patent Trolls

Prepare to fight against the patent trolls with the assistance of business networks. The Canadian government also offers several low-cost options to help you wage a war against frivolous lawsuits.

Man using a field service management app

5 Field Service Management Apps That Make Your Life Easier

Incorporate field service management apps into the workflow of your service-based business to help save both time and money. Choose from a variety of applications to schedule appointments, create invoices, and even locate the fastest routes between jobs.

Small business owners discuss Canadian provinces with the most businesses

Which Canadian Province Has the Most Businesses?

Look at how many businesses Canada has. Compare the number of independent contractors to businesses with employees. Learn about the country’s top industries. Find out about some of the details collected by Statistics Canada, and review examples for how to incorporate that research into your business planning.

Man using an app to reduce food waste

Cut Down on Commercial Food Waste by Using These Canadian Apps

Reduce commercial food waste and connect with your local community with these Canadian apps. Learn how Ubifood and Flashfood’s technology can help you to offset the cost of wasted food while also helping you to grow your customer base and save the environment.

Vancouver resident purchases products at retail sector store

Where Do Canadians Shop: Surprising Findings About the Retail Industry

Find out where Canadians shop. E-commerce continues to make in roads, but a recent Statistics Canada study shows that many Canadians enjoy shopping at the mall. Top-tier malls perform the best, but new retailers don’t need to rent space at the mall just yet. Keeping an eye on industry trends is the key to success.

Man checking for rewards on his favorite digital loyalty program

Setting Up a Digital Loyalty Program

Boost your customer loyalty and give your best customers a reason to keep coming back by establishing a digital loyalty program for your business. With the proliferation of apps designed for this purpose, you can customize your digital loyalty program however you like.

Man explaining the concept of vulnerable sector checks

Vulnerable Sector Checks: Who Needs Them and How Do You Get One?

Learn about vulnerable sector checks and how they can be used to help in your hiring process. Find out who qualifies as a vulnerable population, which applicants can undergo a check, and how to go about getting a check for a potential employee or volunteer.

Crown patent expert smiling smugly

What Is a Crown Patent?

Learn how the original Crown Patent for your land may be stopping you from using it how you’d like. Some of the original stipulations are old, though. You can apply to have them removed, and the process is a lot easier than you may think.

A business owner applies for a Procurement Business Number (PBN)

What Is a PBN?

Discover how obtaining a Procurement Business Number (PBN) lets you register your business as an official supplier for the Canadian government. By selling services and goods to Canadian government offices or government-run projects, you could increase your sales significantly.

Retailer using Canada Post's Ship Snap shipping tool to deliver his items

Canada Post Ship Snap Can Reduce Your Postage Costs

Learn how your small business can save money by shipping through the Canada Post Ship Snap tool. This is designed for small businesses that are not heavy shippers, but the program offers different levels of service. You can also earn a higher discount depending on how much you ship.

Owner contemplating whether to layoff or buyout his employees

Distinguishing Differences Between Layoffs Versus Buyouts

There are serious consequences and repercussions when you decide to let an employee go. Understand the important differences between laying someone off and buying them out.

Small business owners researching how to use an affinity diagram

Organizing Your Business Ideas Using an Affinity Diagram

Increase the level of productivity in your brainstorming sessions with affinity diagrams. Learn what an affinity diagram is and how to make one, and see when is the best time to use one.

Lawyer explaining duty of good faith to a listener

What Is Duty of Good Faith?

Learn about the precedent-setting case Ghasin v. Hrynew and how the decision by the Supreme Court of Canada established a duty of good faith that applies to business owners and others when entering into contracts.

Employee using a company provided cell phone

5 Reasons You Should Provide Cellphones for Employees

Save money, streamline communications, and keep everybody in touch with company-paid cellphone plans. This increasingly popular employee perk can connect your workforce, speed up project completion and boost company morale, all while saving your business money.

Attorney and business owner review Canadian wage garnishment laws

Canadian Laws Governing Wage Garnishments

Learn how to handle wage garnishments by looking at the garnishment process and reviewing laws for how to comply with it. Also, check out some examples of how to calculate wage garnishment amounts.

Man contacting multiple freelance clients

How to Manage Multiple Freelance Clients

Finish your projects on time and keep client satisfaction high by learning how to better manage multiple freelance clients. Juggling clients is a common challenge for successful freelancers. With a few management tips, scheduling projects and getting them done becomes much simpler.

Accountant explaining a merchant discount rate to a listener

What Is a Merchant Discount Rate?

Learn about the merchant discount rate, how these fees are distributed and how they affect the merchants you patronize every time you swipe your credit or debit card and find out why your bank suddenly mailed you a new debit card and why some merchants require minimum purchases to use cards.

Man explaining a triple-net lease to a potential renter

What Is a Triple-Net Lease?

Learn about what a triple-net lease is in commercial leasing, how it shifts costs that are normally the owner’s responsibility to the tenant, and the potential benefits and risks to the landlord and the tenant under this type of arrangement.

Small business owner developing a fire safety plan for his business

What is a Small Business Fire Safety Plan?

Keep your employees safe and your business secure with a fire safety plan. If fire breaks out in your office, it’s too late to start reading up on procedures. A fire safety plan, along with regular training and evacuation drills, helps you and your employees stay calm and act effectively in the event of a fire.

Pair of lawyers uses closing folders software

Simplify Closing the Deal With Closing Folders Software for Lawyers

Simplify your legal process, eliminate paper waste, save on gas and travel, and improve client relations by bringing Closing Folders into your law practice. This cloud-based program takes the messiness out of closing deals and makes your life as a lawyer easier.

A small business owner manages company memberships on a laptop

Membership Management Tool Options for Small Businesses

Learn more about the type of membership management tools available to small businesses, non-profit organizations, and associations. Member management software helps you manage your members, process payments, and schedule classes and events, making it a must-have solution for every membership-based business.

A business owner using apps on his smartphone to improve email productivity

5 Ways to Manage Emails That Improve Your Productivity

Emails can take up a lot of your time. Find out what you can do to improve your email productivity, with new organization tips, third-party apps, and more. Like most people, you likely receive an influx of email everyday, and not all of it is useful. The time you spend wading through spam, sales offers, […]

Man explaining the concept of a latent defect to a listener

What Is a Latent Defect?

Learn what a latent defect is, how it differs from a patent defect, which party in a transaction has a duty of disclosing latent or patent defects, and which party is generally responsible for the cost of correcting them.

Busy mom trying to work on her projects

Momtrepreneurs: How to Balance It All

Learn how you can balance your home, family, and work responsibilities when you work from home. Discover ways to avoid distractions, sneak in short periods of uninterrupted work time, and make the most of the time you have without neglecting your family obligations.

Freelancer prioritizes her daily tasks at the start of her workday

7 Strategies for Rising Up Against Procrastination

Discover new habits and strategies that can help you to overcome procrastination and become a more productive person. Take action steps to work more efficiently, and learn about the psychological steps you can take to nip laziness in the bud for good.

Woman and her employee agreeing on a fair maternity policy

Establish or Update Your Maternity and Parental Leave Policy Under the 2018 Rules

Learn about new Canadian small business rules pertaining to maternity and parental leave. Learn how to keep your company in compliance with federal policy and your workers’ morale high.

Employer calculating the employee utilization rate for his business

How to Calculate a Utilization Rate

Learn what a utilization rate is and why it can be an important metric to calculate for businesses that charge their time to clients. Also, see an example calculation of an employee’s utilization rate.

Employee annoyed by a clear phishing email

Train Your Employees to Recognize Phishing Emails

Learn to recognize fraudulent emails and phishing scams, and understand the dangers of falling prey to these scams. Read about how you can protect your company from malware and other phishing-related danger through education and reporting.

Small business professional explains how FinTech is used in financial applications

What Is Fintech?

Find out what fintech is all about. Canada is home to some of the leading fintech companies including Shopify and Mogo Finance Technology. Fintech includes software, apps, and other types of technology, such as cryptocurrency and blockchain. The goal of fintech is to disrupt the financial services industry.

Small business contractor evaluates the McKinsey 75 Framework for business managing

Using the McKinsey 7-S Framework in Your Small Business

Learn about the McKinsey 7-S framework. Read about how this framework relies on the alignment of seven core elements to help a business become more successful or navigate changes. Get tips for utilizing this framework in your business.

Landlord explaining the steps needs to evict a delinquent tenant

Undergoing an Eviction Process in Your Property Management Company

Discover the correct procedure for handling a rental eviction at a property you manage. Learn what kind of notice you must give a tenant and how to get ready for a hearing with an eviction court.

Uber driver taking a man to the airport where he's flying first class

Upgrade at the Gate to Save Money on First Class Business Travel

Reduce travel expenses by upgrading your next flight to first class at the gate, on your phone, or at the check-in kiosk, rather than shopping for luxury business travel in advance.

Employee texting his boss that he's quitting his job

How to Deal with a Key Employee or Partner Quitting Unexpectedly

Understand how to respond when a key employee or even your partner announces plans to leave your company with no warning. Learn how to handle your exit interview and what steps to take regarding the transition.

A lawyer reviews the termination clause in an employment contract

Are Your Employment Contract Termination Clauses Clear and Enforceable?

Learn what makes an employment contract termination clause clear and enforceable, and review the details of an important Canadian court case which sheds light on the issue.

Man ready to explain the concept of KYC to a listener

What is KYC?

Learn what KYC stands for, what crimes it is supposed to detect, the type of businesses subject to KYC regulations and the policies imposed on businesses to meet their obligations under these regulations.

Developers evaluate property management software for small business client

Choosing the Right Property Management Software

Get tips for choosing the right property management software for your company’s needs. Review useful features offered by some types of property management software, and figure out which features you want for your business.

CEO reviews projected sales numbers to determine manufacturing volume

Balancing Margin and Volume to Maximize Business Profit

Maximize your business profit when you strike the ideal balance between your business’s margin and sales volume, and use benchmarking to know where the most profitable businesses in your industry are finding that balance.

Small business owners consulting a lawyer about creating a NDA.

What Is an NDA and When Does Your Small Business Need One?

Learn about the uses and necessary elements in a nondisclosure agreement. Understand how to utilize this legal document to protect trade secrets, intellectual property, and sensitive financial information.

Engineer explaining cryptocurrency exchange options

Do You Know How to Choose a Cryptocurrency Exchange?

Discover how to select a trustworthy exchange for buying and exchanging Bitcoin, Ethereum, and other cryptocurrency tokens for your Canadian small business or personal portfolio.

Information technology professionals review a callback URL for a small business

What Is a Callback URL and Why Does Your Small Business Need It?

If your small business generates revenue through online sales, or if you are interested in creating a dynamic website through which customers can buy your goods, you should definitely learn about (and probably implement) a callback URL — sometimes referred to as a postback URL. On a practical level, a callback URL directs your customer’s […]

Business consultant overwhelming a woman with information

Do You Need a Business Consultant? When Too Much Advice Can Be Harmful

For small business owners, seeking advice from consultants often serves as a double-edged sword. When you need expertise outside your wheelhouse, consultants can prove invaluable. However, hiring a consultant doesn’t always provide solutions in the best interest of your business. Seeking too much outside advice can become a detriment to your company, and in certain […]

Small business owner uses cloud storage to access work-related documents from his smartphone.

5 Reasons Your Small Business Should Consider Using Cloud Computing

Transition to cloud-based computing for small businesses, and take advantage of lower upfront costs, easy maintenance, lower hardware requirements and access from anywhere and on any device with internet access.

Food truck small business owner uses cryptocurrency while processing a point of sale

How to Accept Cryptocurrency in Your Business

Expand your sale and payment options with point-of-sale software that lets you accept cryptocurrencies. The success of Bitcoin has created a demand among customers to pay with the secure online currency, and your business can be one of the first to answer it.

Small business owner reviews Canada's EI maternity and parental leave benefits with employee

Learn About Canada’s EI Maternity and Parental Leave Benefits

The birth of a child is a life-changing event for everyone involved. To help biological, adoptive, and legal parents through the transition and provide a good foundation for the child, Canada offers Employment Insurance (EI) maternity and parental benefits. This program assists families during the final weeks of pregnancy and throughout the first year to […]

Woman and her employee looking over a contract for errors

Ensure Your Small Business Has Efficient Contract Management

Contract management gives your small business a seamless way to organize, create, and sign contracts. Whether you’re managing contracts from vendors, customers, or employees, this type of management software serves as a modern day filing cabinet. Online contract management keeps your records in one central location and improves productivity by eliminating the need to handle […]

Employee and her boss discussing the possibility of unlimited time off

Should You Give Employees Unlimited Time Off?

Encouraging or requiring vacation time can help your employees stay sharp and motivated when they return to the office. Some companies take this one step further and implement an unlimited vacation policy. Letting employees take off as much time as they want seems like an invitation to abuse the policy and certainly doesn’t suit every […]

Accountant discusses cash flow shortage with small business owner

How to Handle a Cash Flow Shortage

Knowing how to handle a cash flow shortage can be crucial to the financial survival and success of your small business. Cash flow crunches are fairly commonplace for small business owners investing in expanding their business. It’s easy for you to become overextended when adding locations, inventory or employees. Seasonal or temporary marketplace downturns can […]

Community managers reviewing customer complaints

3 Tips for Turning Customer Complaints into Opportunities

Every small business has to deal with customer complaints at some point. Successful customer engagement helps you turn those complaints into opportunities for solidifying relationships with your customers and learning ways to improve your customers’ experiences. These three tips help you handle customer complaints in a healthy, productive way that fosters long-term associations. Follow Up […]

Employee signs up customer for email marketing at point of sale transaction

Use Incentives to Encourage Customers to Sign Up for Email Marketing

Reach your customers more effectively by enticing them to sign up for your company’s email list. Email marketing can be an incredibly powerful tool for today’s businesses, as the people who receive your newsletter are already familiar with and possibly even interested in your products or services. At the same time, convincing people to sign […]

Accountant and small business owner discuss buy and sell agreements for a partnership

What Is a Buy-Sell Agreement, and Why Does a Small Business Need One?

Small businesses even sole proprietorships and joint partnerships are potentially immortal entities. Their owners, unfortunately, are not. That’s why many small businesses operate under buy-sell agreements, which can be a smart approach to succession planning. Buy-sell agreements are a lot like prenuptial agreements, in that they set up in advance a plan for breaking up […]

Nonprofit volunteer signing a non-disclosure agreement

Non-Disclosure Agreements for Nonprofit Volunteer

A non-disclosure agreement, or an NDA, is a legal contract in which one person agrees not to reveal or discuss specific information. The topics vary by situation but might include confidential data, financial details, or proprietary information. NDAs are often used to protect sensitive details exchanged in a business relationship, but they can also be […]

Two colleagues taking a work break

Creative Ways to Increase Productivity: More Work Breaks, Fewer Work Hours, and More

Happy, healthy employees are productive employees. It may seem counter intuitive on paper, but in practice, regular work breaks and shorter work days can actually boost productivity in the long run. Keeping stress low and employee morale high can improve both the quality and quantity of work they produce. Consider various creative ways to get […]

Small business owners discuss business insights in retail storeroom

What are Business Insights?

Small business owners can effectively make choices with decision-making models, including a competitive matrix and big data analysis. These models alone don’t always lead to actual business insights, but you can use them in conjunction with other steps to arrive at some actual business insights. A business insight combines data and analysis to find meaning […]

A supply chain manager reviews inventory data

Supply Chain Management Savvy Can Improve Your Small Business Operations

Supply chain management is a battle for any small business. You may feel you’re a low priority for suppliers who favour high-value corporate accounts but there’s no reason to stay at the mercy of vendors. By adding more effective management strategies to your supply chain, you can improve everything from cash flow to customer relations. […]

Man making a to-do list to improve time management

How a To-Do List Maximizes Your Time and Your Goals

One of the most valuable tools you can use to get things done is a to-do list. As a small business owner, your to-do list is a productivity tool that lets you accomplish tasks deliberately each day so that you no longer bounce from one deadline to the next. Why Use a To-Do List? Why […]

Small business employee uses cloud accounting software on tablet

Excel v. Cloud Accounting Software

Deciding whether to use Excel or cloud accounting software for your small business is a big consideration. Many small business owners opt to use Excel spreadsheets to track their finances so they don't need to pay for additional software, but is it really worth the money you save? Learn what makes cloud accounting software a [...]

Small business owner reviews cloud accounting software on smartphone

How to Keep Your Small Business Cloud Accounting Even More Secure

Although cloud accounting software is one of the safest ways to store your small business’ financial and customer information, you can always improve your cloud security where password protection, third-party applications, and backup plans are concerned. Make your data as secure as possible to avoid setbacks such as a failed audit or declining credibility with […]

Small business accountant reviews cloud accounting software on computer screens

How to Migrate to the Cloud from Excel or Traditional Accounting Software

Now that you understand why migrating to cloud accounting software is a good idea, you’re probably wondering how to do it. If your current desktop accounting software has an online option, the transition should be quick, easy, and seamless. If you’re switching to a new brand of accounting software, you may need to do some […]

Engineer explaining the difference between traditional accounting software and the cloud

Traditional Accounting Software v. The Cloud

When you're starting your business, traditional accounting software may be all you need to balance your books. As your business grows, though, you may find cloud-based accounting software more appealing. Traditional accounting software often comes in a shiny package, but consider these facts about it before deciding to use it in favor of the cloud: [...]

Professional in home office discusses how to start an online store

Checklist for Setting Up an Online Retail Business

Building an online business seems simple at first glance, a website, credit card processing, and you're all set. As with any company, however, the reality is more complicated once you get into the practicalities of how to start an online store. Step-by-step checklists can help you work through the process. By taking the time to [...]

An IT manager working on a security plan for a small business

How to Write A Security Plan for Your Small Business

Cyber threats are out there, but there are ways to protect your company. Implementing a well-rounded security plan helps prevent problems, and it ensures that your team responds quickly during a time-sensitive cyber attack crisis. Create an effective computer security plan for your business with these tips. Why You Need a Plan When a breach […]

Developers discuss firewall and virus protection options for small businesses

The Basics of Firewalls and Antivirus Software

In today’s largely digital landscape, implementing cybersecurity measures is absolutely critical. After all, it only takes one internal or external breach to cause irreparable damage to your company’s bottom line and reputation. Fortunately, there are easy, budget-friendly steps you can take to safeguard your company’s computer system from common cyberattacks, such as malware, spyware, viruses, […]

Small business owner reviews business closing financials on a tablet

A Step-by-Step Guide to Closing Your Business

Are you thinking of shutting down your small business? No one intends to close a business early, but many small business owners find themselves in just that situation. It may be for personal reasons, like retirement, or perhaps you no longer feel it’s a sustainable business. Knowing the signs that may point to the right […]

Business professional discusses the ins and outs of field service management while holding a laptop computer

What is Field Service Management?

In the past, small business owners had a hard time keeping track of resources such as vehicles, inventory and employees in the field. They ended up losing money and customers weren’t happy. Today, cloud computing and field services management software help you stay on top of everything that’s happening in the field, which in turn […]

A field rep checks uses a company issued smartphone in the field

Track Your Field Reps’ Inventory With a Checklist

As a small business owner, you understand the importance of investing money in the tools of the sales trade to help your staff win new clients. Many of the items you may issue to your sales force include smartphones, tablets, and laptops. These items represent a substantial outlay of capital for your small business. But […]

Delivery driver accesses vehicle fleet software on smartphone

Manage Your Company’s Vehicle Fleet with Fleet Management Software

Use fleet management software to monitor business vehicles, find sources of waste and take action before bigger problems develop. When costly vehicles play a core role in your business, you need accurate data at your disposal to run a smooth operation. Revenue depends on timely scheduling, maintenance and incident response, and you have the added […]

Contractor and employee discuss job completion on job site

How to Address Unexpected Delays in Job Completion

As an independent contractor, meeting deadlines is one of your highest priorities. After all, keeping your customers satisfied is what protects your reputation in the field. Sometimes, unexpected delays are unavoidable. When that happens, it’s important to handle them properly. Even if you deliver a project late, you can leave your client satisfied and willing […]

QuickBooks Logo Preferred

Sending Invoices Is Easier With Google Calendar

Do you run a schedule-based business? Your calendar is one of the top tools at your disposal that keep your business up and running. Even though a packed schedule is a good thing in business, getting paid on time is what really matters. To help entrepreneurs like you save time invoicing and ensure you’re being […]

A worker inventories a shipment of imported commercial goods

What You Need to Know to Import Commercial Goods Into Canada

In a global marketplace, it is entirely likely that you will find yourself needing to import goods from another country. While free trade agreements have made the process considerably easier in recent years, there are still rules that need to be followed. Here is what you need to know. Register With the Canada Revenue Agency [...]

A hairdresser rings up a customer after her haircut

What You Need to Know About Employing Barbers and Hairdressers

Take a look at Canada’s payroll and tax rules surrounding barbers and hairdressers. Learn about your obligations as the owner of a barber shop or salon.

Ice cream vendor carries damaged merchandise from white van

3 Ways to Minimize Losses on Damaged Merchandise

Limit your losses on damaged merchandise. Use one of these three strategies to recoup what you can, depending on the level of damage.

Business owner processes e-signature on mobile technology platform on office desk

4 Mobile Tech Solutions for Accepting E-Signatures

Learn about five e-signature collection tools that make collecting, storing, and managing documents easy from the office or in the field.

Shopkeeper checks his in-store vinyl collection to ensure his inventory is up to date

4 Tips for Successful Inventory Management

Get these four tips on how you can save money by more effectively managing the inventory of your small business.

Male accountant discusses data security while holding laptop in front of grey backdrop

5 Data Security Tips for Accountants

Use these five simple data security tips for accountants to protect your clients’ sensitive data and protect yourself from liability.

Cartons of perishable eggs sit on a table

Accounting for Perishable Inventory

Opening a food truck or a new grocery store? Here’s how to accurately account for your perishable inventory.

Coworkers meet to discuss what balls to drop so that they can focus their resources on what matters

Build an Efficient Business and Solid Brand Through the Art of Subtraction

Subtract low-yield products and inefficient processes from your small business, and enjoy an addition to your bottom line.

Closeup of a busker's record collection

Busking in Canada? How to Stay on the Right Side of the Law

Bump up your busking game with these tips to make sure your street performance complies with local and provincial laws.

Consultant reports on how a small business could improve their productivity with a Continuous Improvement Process Plan

Developing and Using a Continuous Improvement Process Plan

Ensure your business survives and thrives by adopting continuous improvement process planning to efficiently deliver excellent products and services.

A worker focuses on a single task to improve productivity

Improve Your Productivity and Learn to Prioritize by Single-Tasking

Increase your productivity, eliminate distractions, and reduce stress by learning the art of single-tasking.

Effective Teamwork of Young Professionals Having a Productive Brainstorming Session

Increasing Workplace Efficiency and Productivity Through Unified Communications

Discover how unified communications make it easier for employees and clients to communicate with each other.

Man sorting clothing inventory on racks in retail store

Inventory Management: Push and Pull Systems

Learn the importance of inventory management and the fundamental concepts, advantages, and disadvantages of the push and pull systems of inventory management.

Home-based employee discusses inventory management near laptop and desk

How the Retail Method Keeps Your Inventory Management Straight

Learn what the retail calculation method is and how to use when you need to determine the value of your current inventory.

Business professionals at table discuss key performance indicators near white board

Key Performance Indicators the CRA Uses to Help Charities and Businesses

Learn how the Canada Revenue Agency is using key performance indicators to reach goals and improve operations.

Two corporate business owners in clothing retail shop pose for photo

Know Your Structures: The 5 Corporation Types Allowed In Canada

Discover which of the five corporation types in Canada is best for your business structure. Learn the tax benefits and legal requirements of each common type.

A manager audits inventory at a consignment boutique

Managing Inventory Audits for Consignment Boutiques

Learn to keep an accurate count of items in your consignment boutique to make inventory audits pain-free.

Independent contractor reviews a non-compete agreement

Non-Compete Agreements and Their Enforcement: An Independent Contractor’s Guide

Discover what a non-compete agreement is, and how Canadian courts weigh the employer’s confidentiality needs against the independent contractor’s need to work.

Consultant discusses accounting trends near laptop in office

The Future of Accounting: Today’s Trends Predicting the Future

Learn about today’s accounting trends and how they are shaping the future, from advances in technology to changing roles and expectations of accountants.

Accountant uses QuickBooks to automate her client's reports

What Automation Means for Accountants

Learn about the changing role of accounting and bookkeeping due to the increased use of automation to reduce costs and save time.

Surf shop owner checks QuickBooks for a record of his old inventory stock prices in preparation for a liquidation sale

What Is Liquidation, and How Can it Help Your Small Business?

Find out what liquidation means to product sellers, and discover ways to liquidate your inventory quickly.

Businessman explaining the Canada Business Corporations Act and why it matters

What Is the Canada Business Corporations Act, and Why Does It Matter?

Discover the CBCA, and learn how to form, operate, and dissolve a Canadian business in accord with this critical federal law.

Small business owner sorts through clothing inventory while holding tablet

What’s the Difference Between Micro Businesses and Small Businesses?

Understand the differences between a small business and a micro business, and what unique challenges a micro business may handle.

Man holds tablet over blueprints viewing integrated reporting results

Your Guide to the Integrated Reporting Debate

Jump into the debate about Integrated Reporting, and see why it has divided the accounting and reporting profession.

A virtual assistant accomplishes tasks on an untended tablet

Save Time by Outsourcing These Tasks to Your Virtual Assistant

Stay on top of your game by hiring a virtual assistant. A virtual assistant can do some of your daily tasks so you can spend more time growing your business.

Real estate agent creates a client list on desk next to brochures

4 Tips for Assessing Client Lists When Buying a Company

Find out what to look for when evaluating a company’s client list and how it can help you determine the value of a company.

Business owner reviews office remodeling plans with contractor

A Guide to Small Business Office Remodeling

Look through this step-by-step guide to getting the maximum benefit out of remodeling your small business’ office space.

Employee at ice cream food truck swipes credit card on tablet while waiting on adult and child customer at window

Dealing With Credit Card Fraud in Your Retail Store

Discover how you can reduce credit card fraud for your business. Learn the most common signs of a stolen credit card.

Business owner is wary of an unsolicited call asking for private company information

Don’t Fall for Phishing Schemes: Be Alert for Scams

Be aware of the dangers phishing scams pose to your business and learn how to prevent your employees from taking the bait.

Business professionals discuss quality standards while sitting at office table writing on notepad

How Useful are ISO 9001 Quality Management Standards to Your Business?

Implement ISO 9001:2015 quality management standards to improve business processes, delight your customers, and secure international business deals.

A wedding planner using technology to help run her business

Must-Have Technology and Tools for Wedding Planners

Simplify your business’ logistics by taking advantage of technology and apps for wedding planners, including payment processing apps and more.

Business owner looking over internal control protocols

Understanding Limitations of Internal Controls

Realize that your internal controls have weaknesses that may enable employee fraud, collusion, and material misstatements in your financial records.

Surf shop owner reviews product inventory near racks of clothing and laptop

When Goods Are No Good: How to Manage Obsolete Inventory

Discover ways to deal with obsolete inventory that help you grow your business without waylaying your bottom line.

Accountant reviews automated invoices on smartphones in office near laptop and book shelf

4 Billing Apps for Automated Invoicing and Payments

Choose a mobile app that caters to small businesses for billing, invoicing, and payment acceptance. Integrate apps with QuickBooks for easy recordkeeping.

A small business worker checks his encrypted company email on a tablet

4 Email Encryption Tools For Your Small Business

Protect your email and sensitive information from being stolen by encrypting your email with these four useful tools today.

Business professionals evaluate employee absenteeism while sitting on office lobby sofa

Absenteeism vs. Presenteeism: How Both Can Adversely Affect Your Business

Understand how absenteeism and presenteeism impact your business, along with ways to minimize both of these issues.

Driver discusses vehicle charging stations while standing near parked car

Accelerated Capital Cost Allowance for Electrical Vehicle Charging Stations

Let your clients know that investment in electrical vehicle charging stations can result in an accelerated capital cost allowance.

Male Florist Working in Flower Shop

Best Technology and Apps for Florists

Take a look at the best software programs and apps for florists to use to operate their small business more efficiently.

A construction foreman reviews building plans while a seasonal employee works in the background

Low Business in Winter: Overcoming Seasonality in Construction

Has your construction business encountered a slowdown over the winter months? Discover four tips to help you overcome a seasonal slowdown.

People Having a Productive Day at Work on Business Project in Office

Responding to Parkinson’s Law at Work in Your Business

Understand key organizational concepts such as Parkinson’s law to run your small business more efficiently.

A man makes an online payment from an app

Benefits of Online Payment Apps

Explore reasons to encourage your customers to pay with an app. Increased cash flow is a significant benefit, but some payment apps are vulnerable to fraud.

Small business owner in bakery prepares food while discussing employee productivity in kitchen area

Better Than Time Tracking: Other Ways to Measure Employee Productivity

Discover more creative ways of measuring employees’ productivity beyond merely tracking their working hours.

Project manager uses Six Sigma methods to break down and analyze a task

Business Benefits of Six Sigma

Learn what the Six Sigma methodology is and discover some of the many reasons it is a powerful and useful concept for businesses.

Accountant deducts PHSP premiums for her company's employees

Deduct Private Health Services Plan (PHSP) Premiums

Do you pay premiums for private health services plans for your employees? Remember to deduct that expense on your tax return.

Workers collaborate to solve a tough technical problem

Why Wise Small Business Owners Tackle Tough Tasks First

Discover a time management secret from the book, “Eat that Frog!”, to complete your toughest task early in the day.

Female Hands Signing Electronic Signature on her Phone

What is an Electronic Signature?

Review the definition of digital signatures, and learn about apps and programs that facilitate digital signatures for small business owners.

Team of consultants prepare for board of directors presentation at office table near white board

Why Should You Set Up a Board of Directors for Your Small Business?

Explore the benefits of having a board of directors for your new small business as you plot an uncharted business development in the new marketplace.

Courier on bicycle views to-do list on mobile phone in market area

3 Apps for Managing Your To-Do List

Take a look at three apps that small business owners can use to manage their to-do lists more efficiently.

A fitness professional uses an app on a tablet

3 Helpful Apps for Fitness Professionals

Check out three helpful apps for fitness professionals working as independent contractors or small business entrepreneurs.

A developer confirming project scope with a client to avoid feature creep

5 Tips to Help Avoid Feature Creep

Developing software or other types of products? Don’t let feature creep complicate your product or ruin your schedule. Use these tips to avoid feature creep.

Developer planning an open-source alternative to word processing software

4 Open-Source Alternatives to Word Processing Software

Find out what open source alternatives to word processing software are available and the features they offer.

Server in cheese gallery counts inventory while preparing food on kitchen counter

Differences Between Perpetual and Periodic Inventory Systems

Discover the difference between a perpetual inventory method and periodic inventory method, and determine which inventory system is best for your company.

Home-based entrepreneur evaluates business operations on laptop to prepare for vacation

Managing Business Operations While You’re on Vacation

Learn how to keep business operations running when you’re on vacation. Delegate some of your tasks and use email to keep in touch with employees and clients.

A realtor staging a home

Realtors: How to Stage a Home

Learn valuable tips for staging homes. Declutter spaces first, and then add furniture, lighting, and pops of color to make the home look inviting to homebuyers.

A software developer teaches a coworker a new programming language

The Top 8 Programming Languages to Learn as an Entrepreneur

Learn about eight of the most popular and useful programming languages for entrepreneurs who are interested in learning how to code.

Small business owner discusses hypothesis testing at photo shoot

Using Hypothesis Testing in Business

Understand how to use hypothesis testing to determine whether specific business decisions are likely to produce positive outcomes.

Accountant discusses pension plans while posing for video or photo in office near backdrop

Defined Contribution Pension Plans

Learn what a defined contribution pension plan is and why it is beneficial to both employers and employees.

A retail employee prices newly created inventory

How to Implement a Just-in-Time (JIT) Inventory System

Learn three elements of a just-in-time inventory system that are essential to promoting the long-term success of a company’s inventory system.

Service dog looking for his owner

Accommodating Service Animals in the Workplace

Check out these tips for accommodating workers and customers with service dogs. Review your obligations under the law, and read about your duty to accommodate.

A retail business owner reviewing inventory costs

Keeping Inventory Costs Manageable

Incorporate inventory management techniques to minimize the period costs associated with ordering, receiving, and holding items for sale.

A cashier scans a product's barcode while ringing up a customer

SKUs and Barcodes – and How They Boost Your Small Business

Understand the differences between SKUs and barcodes, and find out how to use them effectively to make your small business operate more smoothly.

A business owner checking inventory level to see if it has reached reorder point

What Is a Reorder Point?

Discover the benefits of knowing your reorder point, including minimized inventory maintenance costs, smaller ordering fees, and more efficient operations.

An Employee Completes a Point-of-sale Transaction

Choose the Right Point-of-Sale System for Your Small Business

Learn what a point of sales system is, the many different types available, and the benefits each may have for small business.

A Business Owner Reviewing the Document Management System for Small Businesses

Recordkeeping Made Simple: 9 Document Management Systems for Small Businesses

Explore some of the most functional document management software solutions for small businesses. Scan receipts, track time, and gain control over paperwork.

Employee Swipes a Credit Card Made With EMV Technology

What is EMV?

Learn the definition of EMV and how the new payment technology is saving Canadian businesses millions of dollars a year in fraud losses.

A employee tracks his time on a notepad using the Pomodoro technique

How to Use the Pomodoro Technique for Increased Productivity

When you’re in charge, your productivity directly influences the success of your business. Using effective time-management strategies helps you get through the most important tasks efficiently. You also set a good example for your employees when you can avoid procrastination and boost your productivity. The Pomodoro Technique is one way to help you focus and […]

Female in organized office writing on clipboard with laptop open

Increase Your Productivity With an Organized Office

Where you work affects how you work. Whether you write blogs in a local neighborhood coffee shop or code apps on the beach, your surroundings make a difference when you work remotely. Creating an ideal work space helps you maximize productivity and efficiency. Even if you’re the digital nomad type who prefers ever-changing scenery, having […]

A group of co-workers having a business meeting

Save Time by Streamlining Your Company’s Business Meetings

In a small business, every hour spent actively growing and establishing the business is important. That means everything you do, from your daily to-do list to the meetings you hold, should be concise and meaningful. While it helps to meet with the members of your team from time to time, it’s equally as important to […]

A productive business owner checking reports on his smartphone while travelling

Staying Productive at 40,000 Feet: How to Work While Travelling

Travel much? Time waits for no man — and as a business owner, you know that productive businesses take advantage of every minute. While business travel is often necessary, it can also cut into your productivity without proper planning. Fortunately, your time at the airport and in the air doesn’t need to be a waste. […]

Employee tracks inventory at a record store

Tools to Track the Profitability of Your Store’s Inventory

As a retailer, it’s important to understand how much profit you’re earning on your inventory. To do that, you need inventory management apps, QuickBooks Online accounting software, and some basic knowledge about the best metrics to use. Why Is Your Inventory Count So Important? It’s important to count inventory correctly, because this figure is used […]

Person using real estate accounting software to keep track of investment properties

Tracking Your Investments with Real Estate Accounting Software

If you currently invest in real estate, or have invested previously, you understand just how much paperwork it takes to maintain your portfolio. One of the major unanticipated costs of investing in properties, particularly rental properties, is the time and effort necessary for tracking and administration. One way to reasonably and responsibly cut down on […]

A woman reviews an electronic funds transfer on her smartphone and laptop

ACH vs. Electronic Funds Transfer: What’s the Difference?

While many people think that an electronic funds transfer (EFT) and automated clearing house (ACH) payment are the same thing, there are some key differences. A quick rule of thumb is that all ACH transactions are EFT transfers, but not all EFT payments are ACH transfers. Both payment methods allow for automatic funds transfers from […]

Hardworking man with employee burnout typing on computer

What is Employee Burnout — And How Can You Avoid It?

Burnout can happen at any level, from entry-level employees all the way up to the CEO. Maybe you’ve even had to deal with keeping yourself motivated to avoid burnout as the boss. It’s also important to watch for signs of burnout in your employees so you can help ease their stress and give them opportunities […]

Two men discuss business analysis methods across a desk

Why SOAR Analysis May Be Better Than SWOT Analysis

SWOT analysis is one of the most commonly utilized strategic frameworks for collaborative organizational development. While each letter in the acronym represents an area of research, another similarly named analytical tool replaces two of the four areas to investigate. Because it provides a different approach to analyzing a company and its industry, SOAR analysis is […]

A small business owner meeting with an employee to delegate tasks

How to Delegate Effectively: 4 Tips for Your Small Business

Do you feel like your to-do list never shrinks? It may be time to start delegating some of your workload to other employees on staff. Small business owners who figure out how to delegate effectively have more time to focus on other crucial areas of their developing businesses. Delegation also empowers employees and helps make […]

An employee helps a co-worker effectively navigate an Excel spreadsheet

6 Excel Macros You Need to Know About

Macros help you automate repetitive tasks in Excel, and if you use spreadsheet accounting, the right macros can really help you save time. To create macros, you need to be in the developer mode of Excel, and you have to input Visual Basic code based on what you want the macro to do. 1. Automatic […]

A restaurant cashier takes a patron order on a computer powered by QuickBooks software

Best QuickBooks Features and Apps for Restaurants

If you run a restaurant, you need accounting software that can support your unique needs as a restaurateur. QuickBooks offers a range of features that can help you, including QuickBooks-compatible apps that are designed for restaurants in particular. Remote Access Running a restaurant takes countless hours. In many cases, those hours tend to consist of […]

A dog sitting in a dog bed in a workplace

Bring Your Dog to Work: Pros and Cons to Pets in the Workplace

Are you thinking of bringing your dog to the workplace? Bringing pets along to work can make the day more enjoyable and productive for some people. For others, the four-legged friends create a distraction that interferes with their ability to get work done. Before you establish your office as pet-friendly, consider the pros and cons […]

A customer pays his bill using a touchscreen at a wine bar

Choosing the Most Cost-Effective Types of Payment

In the modern world, a large variety of payment types are available to please customers and move money quickly into your accounts. While some methods charge a small fee, the pros of the payment type may offset the costs. To optimize your profits, consider what types of payments are the most cost-effective for your business. […]

Woman and her partner discussing how to pursue agile manufacturing

Give Your Customers What They Want With Agile Manufacturing

Customers love businesses that cater to their needs, wants, and preferences, and one great way to capitalize on this and build trust is switching to an agile manufacturing strategy. Agile manufacturing is the practice of rapid consumer response. In other words, you quickly adapt your products to meet the changing needs and wants of your […]

Woman showing employee how to create and print cheques in QuickBooks Desktop

How to Create and Print Cheques in QuickBooks Desktop

QuickBooks lets users create and print a cheque and record that cheque payment automatically. To create and print a cheque in QuickBooks Desktop, take the following steps: Click the plus sign at the top of QuickBooks, and click “Cheque” in the “Suppliers” section. Select a payee in the “Payee” drop-down list or click “Add” to […]

QuickBooks on a register at a co-op deli counter

How to Customize QuickBooks for Your Co-op

Business cooperatives, or “co-ops,” are different than other business models. Much like a credit union, co-ops are designed for and run by the community to which they serve. Decision-making in a co-op tends to be democratic and socially oriented, and members are often both owners and customers. Co-ops are not run like traditional businesses, and […]

A small business surf shop owner with a concentrated clientele fulfills an order

Small Business Terms: What Is Concentration?

Concentration is a measure of how much of your revenue is coming from one specific client or partner. If too much business is coming from too few clients, this can signal danger for the business since at any time a client may stop using your product or service, causing revenues to drastically drop or even […]

Man checks his phone for directions to a restaurant that uses geofencing technology in their app

Software Options for Your Geofencing Needs

Geofencing utilizes GPS technology to draw a perimeter around a geographical area. These tools allow businesses to market to clients based on their location. Geofencing doubles app usage, increases customer engagement and boosts profits. However, these tools can be useful outside of the realm of marketing as well. If you want to optimize your marketing […]

Two Web Developers in Cubicle Office Discuss Technology Tools Near Computer Screen

Automation Tools That Let You Get More From Your Working Hours

Modern technology lets you automate lots of social media and email tasks you do during the course of your work day, saving you time and money in the process. These apps have the advantage of working across multiple social media platforms and email programs, giving you more time to communicate meaningfully with your customer base. […]

A business owner calculates revenue origination using the 80/20 rule

What Is the 80/20 Rule?

The 80/20 rule, also called the Pareto principle or the law of the vital few, states that approximately 80% of the effects come from 20% of the causes. Or put another way, 20% of your efforts produce 80% of your results. As a small business owner or manager, it’s important for you to understand how […]

Why You Should Use Google Docs for Your Small Business

Google Docs is a free, web-based platform for creating documents, spreadsheets, and presentations. You can access it from any computer with a web browser and internet connection, and you can share documents with others to edit and work on together. Nearly 23% of small businesses used Google Docs in 2015, and that number is growing. […]

Business Owner Using Mobile Payments to Save Time and Maximize Revenue

Increase Productivity and Maximize Revenue With Mobile Payments

With all of the major banks offering mobile pay compatibility, it’s time to thrive from the advantages of contactless payment. Mobile payment technology offers customer convenience and added security, which translates to more sales for your small business. They’re also quicker and more efficient, which results in faster transaction times and higher staff productivity. What […]

Small business owner denies customer request for gift wrapping services

Effective Ways to Deny a Customer’s Request

As you conduct business, you may have a client or customer request something you don’t want to do or can’t do. Denying your customer’s request doesn’t have to strain your relationship if you handle it well. Effective options exist that help you say no to your clients or customers in ways that build client relationships […]

An employee swipes a credit card with a mobile card reader

A Complete Guide to Dealing With Credit Card Payments

Review the process involved in disputing a credit card chargeback, and identify cases where you may not want to lodge a dispute.

Business owner reviews the next item on her daily-priority list after completing the first task

How to Use the Ivy Lee Method for Productivity

Learn what the Ivy Lee method is, and see the steps involved that you can use to increase productivity in your small business.

A business man projects professionalism and success

Image Is Everything: How to Project Professionalism and Success

Learn the basics about how to produce and maintain an image of professionalism and success in the workplace.

A business owner checking credit card payments received using Square at a craft show

Using Square to Accept Card Payments at Craft Shows and Markets

Accept credit card payments at craft shows to boost your earnings. Find out how you can use Square to accept these payment methods.

Contractors on job site discuss staying on task while reviewing blueprints on work table

In the Zone: Getting on Task and Staying There

Learn ways to stay focused on your work. Create a to-do list, prioritize your tasks, and schedule when you communicate with others to stay on task.

People holding an outdoor party as a way to maintain work life balance

Getting Work-Life Balance Right as a Busy Entrepreneur

Your business is your baby, and you dedicate an enormous amount of effort to making it successful. Spending too much time on your business, however, can dampen your enthusiasm for it and could lead to burnout. Thankfully, there are ways to keep both your work life and personal life thriving as you grow your company. […]

Business professional evaluating multicurrency options on office desk with tablet and paperwork

How to Use Multicurrency in Quickbooks

Many businesses, particularly online businesses, sell to customers from all over the world. QuickBooks’ multicurrency feature lets businesses keep track of their income and expenses in multiple currencies. To use multiple currencies in QuickBooks Online, take the following steps: Click the Gear icon, select Company Settings, select Advanced and then Currency. Check the Multicurrency checkbox […]

A project manager discusses a new project with her team

The Agile Approach to Project Management

As a small business owner, you deal with project management issues daily. The Agile Process is an alternative approach to project management. that many people find superior to traditional sequential or waterfall project management strategies, and you may find it helpful to your own business. The Agile Development Process is designed to incorporate feedback and […]

Home-based business owner repairing furniture in wood shop

Home-Based Business

A home-based business is a business, regardless of its size, that operates from the owner’s home. Many successful businesses start as home businesses. For example, Steve Jobs started Apple Computer in his parents’ garage. Depending on your business, you may need to check with your city officials to see if there are any zoning ordinances […]

Project managers discussing learning curve on job site with blueprints on table

How Improvement Occurs: Understanding the Learning Curve

What is a learning curve in business? The learning curve depicts how the relationship between output and cost changes as your employees become more efficient at their jobs. You can use learning curves to compare employee improvement to expectations, forecast future costs, and measure production efficiency. A standard learning curve is its steepest in the […]

Employees discussing interpersonal conflicts in the workplace and how they're impacting productivity

How Communication and Conflict in the Workplace Impact Productivity

When you assemble a team with the skills needed to bring your business vision to life, you often end up with a diverse group working together as one. While their combined expertise might be just what your business needs to succeed, keeping them all on the same page can sometimes prove challenging. Interpersonal relationships between […]

Small shopkeeper accepts payments with QuickBooks in order to provide mobile payment option

How to Accept Payments With QuickBooks

How do you get paid? If you’re a small business owner that accepts or wants to accept credit cards, QuickBooks makes it easier than ever to do so. QuickBooks recently launched a new bundle for QuickBooks Merchant Services (QBMS) that allows any small business to get paid in their office, store, or on the go, […]

Man holds tablet during working hours wearing plaid shirt

How to Make Working Hours on Your Computer More Comfortable and Productive

As a small business owner, you probably spend a good amount of time working on a computer. During these long work days, a little comfort can go a long way. In fact, it can even make you more productive. The trick? Finding ways to change your position to prevent stiffness and allow the freedom to […]

Attorney prepares for a meeting about an employee lawsuit

4 Ways Employers Can Resolve Employee Lawsuits

Employees and ex-employees have the right to sue a business to resolve various types of disputes. If you receive notification that an employee or former employee is suing your company, you need to act fast. Pending lawsuits could tarnish your company’s reputation, cost money that you may not have, and drive a wedge between you […]

Self employed woman working on her employment insurance and how to handle it

A Guide to Employment Insurance for Self-Employed Individuals

In one of the opening episodes of the CBC hit “Schitt’s Creek,” Johnny Creek tries to obtain Employment Insurance benefits but is turned away because he’s never paid into the program. As a small business owner, Johnny could have avoided that situation if he had just signed up for EI special benefits. If you are […]

A group of people from various ethnicities working happily together as the Employment Equity Act embraces diversity

Employment Equity Act: Understanding and Compliance

If you operate a small business in Canada, you may be responsible for compliance with the Employment Equity Act. If so, the Canadian government requires that you ensure you have a well-balanced workforce made up of different demographics. This act doesn’t apply to all Canadian private businesses. According to the Canadian government, it limits its […]

An employee swipes a credit card donation at a fundraising dinner

Methods for Accepting Credit Card Donations at Your Fundraiser

If your nonprofit holds a a charity event, you want to collect as many donations as possible during the evening. Accepting credit cards lets you maximize the amount of money you collect .Luckily, you don’t need to drag a bulky point of sale system to the event, since many mobile credit card processing tools are […]

An Etsy seller reviews direct checkout sales on a tablet

Maximize Your Sales With Etsy Payments (Etsy Direct Checkout)

Etsy reports that sellers who accept multiple forms of payment experience 49% more sales than sellers who only accept one type of payment. With Etsy Payments (formerly known as Etsy Direct Checkout), it’s easy to accept credit cards or debit cards, transfers from select banks, Apple Pay, Android Pay, Paypal, Etsy gift cards, and Etsy […]

Human resources manager calculates the insurable earnings of an employee for their Record of Employment

Insurable Earnings

Insurable earnings are usually considered to be the amounts reported on a worker’s earnings statement and any income reported as gross earnings in box 14 of the T4 slip. Insurable earnings are those reported before any deductions are made for income tax, employment insurance, Canada Pension Plan, health care plans, loan payments, or union dues. […]

What Is Drop Shipping?

Drop shipping is the practice of selling merchandise on behalf of a wholesaler. In the digital age, an entrepreneur can launch an e-commerce website, market the wholesaler’s merchandise, and take orders and forward them to the wholesaler. Drop shippers hold no inventory, which makes it a low-cost business option for new entrepreneurs. To start a […]

Business Calendar

Importance and Benefits of Standard Operating Procedures

Standard operating procedures (SOPs) are step-by-step instructions that act as guidelines for employee work processes. Whether written up in numbered steps or formatted as flow charts, effective SOPs are complete, clearly written, and based on input from the workers who do the job. When employees follow the SOP for a particular job, they produce a […]

Two Canadian contractors evaluate hardware and cabinets in business

5 Laws Every Canadian Contractor Needs to Know

Half a million people enter the Canadian self-employment market every year, and if you are one of these individuals, it is important to understand the relevant business laws in Canada. As an independent contractor, you have obligations to the Canada Revenue Agency as well as other industry-specific and general legal issues to keep in mind. […]

A man checking digital receipts on his smartphone

6 Advantages of Keeping Digital Receipts

The move to cloud-based accounting applications is an important factor in the decreasing demand by businesses for paper receipts. Paper receipts get crumpled and lost. Digital receipts are more conveniently accessible. New platforms take advantage of smartphone cameras for photographing receipts and processing the transactions with accounting software. Merchants Love Digital Receipts For merchants, digital […]

Business Owner Using Financial Software to Automate the Closing Entry Process for an Accounting Period

Wrapping Up: The Accounting Closing Process

There are numerous events that occur toward the end of an accounting period. These relate to income statement and balance sheet accounts. Although many of these steps are automated by an accounting system, it is important for small business owners to understand what exactly happens toward the end of the month, what is automatically performed […]

Two People Doing a Calculation

Learn How to Calculate Employment Insurance Premiums

As an employer, you have to submit Employment Insurance premiums on behalf of your employees. As of 2017, the EI rate is 1.63 percent. To calculate how much to withhold from your employee’s paycheque, multiply their payment by 0.0163. For example, if your employee’s pay is $1,000, his EI premium is $16.30. You also have […]

Male and female employee shake hands before team building activities in lobby of corporate office

Why Team Building Activities Are More Than Fun and Games

When Henry Ford implemented a higher than minimum wage pay for his factory workers in the early 20th century, people began to notice the correlation between morale and productivity. Despite their higher wages, Ford’s workers produced quality cars at a quicker pace than the competition, more than making up for their cost of labor. Though […]

Small Business Owner Putting in Journal Entries

What To Know About Journal Entries

A journal entry is an official record placed in a company’s trial balance. Ultimately, this entry places information into a set of financial statements. A journal entry is always composed of at least one debit entry and one credit entry. Depending on the underlying financial account, such as an asset, liability, revenue, expense, or equity […]

Small business owner writes contingency plan on notepad on desk with business cards and brochures

How To Write A Contingency Plan For Your Small Business

Even if your small business is running smoothly at the moment, it’s important to be prepared in case something unexpected and out of your control goes wrong. With a business contingency plan in place, you know exactly what to do when disaster strikes. For example, when the computer system at your business breaks down, you […]

A Canadian freelancer researching laws related to her business

3 Laws Every Canadian Freelancer Needs To Know

Being a freelancer means working on your own time and at your own pace. The freedom that is associated with being self-employed is the number one element usually cited by freelancers as their favorite aspect of their work. Still, there are many legal constraints that must be considered for you to succeed. Here are some […]

Male standing by car and brick building using the password reset tool on smartphone

How To Use The QuickBooks Password Reset Tool

If you’re located in the US please refer to this guide Password Reset for QuickBooks Online US As the amount of passwords people have to remember over the years has increased, so has the instances of forgotten passwords. There is a good chance that you may eventually forget your QuickBooks administrator password. Find out how […]

Male employee with type B personality working on computer robot equipment in office storeroom

Business Tips for Type A and B Personalities

It’s very likely that you’re one of the most widely known basic personality types, Type A or B. Each one carries its own behavioral tendencies that affect your personal interactions and the way you approach work. Type A personalities are at one end of the spectrum by being extremely self-motivated, setting lofty goals, and constantly […]

Point of sale hardware collection

Point of Sale

Traditionally, point of sale is a computer used to process sales transactions in a retail establishment. A POS has some features of a traditional cash register but can process cash, check, mobile wallet and credit and debit card transactions. A POS can be configured to communicate with other devices in a retail establishment, such as […]

Employee can access cloud storage from the sales floor using only a password protected portable tablet

Cloud Storage

A cloud storage system is basically an online server with a lot of disk space. When you store files on your computer, you save the files on the hard drive physically installed on your computer. When you store files in the cloud, you upload the files online and save the files on a hard drive […]

Employee of a wholesale malt supplier checks inventory

The Complete Guide to Logistics for Wholesale Suppliers

Being a wholesale supplier comes with a unique set of challenges. Fortunately, there are also many aspects of wholesale businesses that make operations easier. These aspects are typically tied to logistics — the ability to move products and produce sales in the most efficient way possible. Here are some tips for using logistics as effectively […]

Small business owner sets up a cloud payment processing system to streamline her online sales tax collection accounting

Use a Cloud Payment Processing System for Sales Tax Collection

Cloud payments? The term might sound lofty, but processing your customers’ payments in the cloud makes the collection of sales taxes, and all your other accounting entries, much easier – not to mention more accurate. What is Cloud Computing Technology? Cloud technology simply means that, rather than all of your transactions and computations being stored […]

Hair stylist manages her salon from home using cloud-based software

Three Surprising Ways Hair Stylists Are Using the Cloud

Hair styling may not be a profession you immediately think of in relation to cloud computing for small business; however, there are, in fact, a number of ways that hair stylists can improve the operation of their business through the use of cloud-based accounting software and other software programs. In addition to cloud storage, hair […]

Self Employed Man Checking His Phone to Manage His Time and Stay Motivated

3 Tricks for Staying Motivated When You Manage Your Own Time

Whether you work for yourself or simply have a job that requires you to manage your own time, you typically look for ways to keep your motivation high and improve your time management. Working in an office setting with other employees going about their busy days commonly provides most people with sufficient motivation to complete […]

Graham Woodhouse + QuickBooks App

Woodhouse Brewery Hops On The Cloud With Square And QuickBooks Online

“Square and QuickBooks Online save me three-four hours every week. I spend that time with my customers.” - Graham Woodhouse, Woodhouse Brewery The Challenge Graham Woodhouse loves craft beer so much that he wanted to leave his corporate job and start a brewery. For his business to work, he knew he needed to find a [...]

Small business supplier takes inventory in brewery supply room

5 Things to Consider When Choosing a Supplier

Competitive and savvy business owners know the importance of choosing reliable and quality vendors to ensure a robust supply chain and healthy profit margins. Here are five key factors to consider when choosing a vendor. 1. Set Your Criteria Draw up a list of your fundamental business requirements including the products you need, the level […]

Shop Owner Checks Shopify Sales With QuickBooks Online on Laptop

QuickBooks Online, Shopify, and the Evolving Payments Landscape

Being an entrepreneur comes with many perks and many responsibilities. Fortunately, you have many technology solutions at your fingertips to improve how you manage your small business and serve your clients. Technology impacts the way entrepreneurs operate their companies and empowers their growth. One of these technology solutions, the e-commerce platform Shopify, stands out due […]

Restaurant employee at small business taking orders from two male customers

9 Things to Start, Stop & Keep Doing in 2019

Throughout this past year, Intuit has shared a wealth of small business tips to keep you moving forward. In the spirit of the New Year and resolutions, it’s time to look back briefly at those tips and help you create a manageable list of items to start, stop, or keep doing when it comes to […]

Warehouse employee prepares store shipments to meet the holiday rush demands

Top Tips for Managing Holiday Stress

For small business owners, entrepreneurs, and freelancers like you, business activities and holiday festivities often fill the weeks between Thanksgiving and New Year’s Eve. If you’re a retailer, you might be counting on holiday shopping revenue to fill in slow spots from earlier in the year. Are you a real estate professional? Perhaps you’re focused […]

Accountant reviewing accounts receivables on mobile device with notepad and pen on office desk

4 Add-ons to Accelerate Your Accounts Receivables

When it comes to business, cash is king. That’s why it’s so important that you collect the money you’re owed as quickly as possible. The faster you can collect cash, the faster you can reinvest it. The faster you reinvest, the more your business can grow. Collections start with a basic accounting ratio called days […]

Ontario woman applying for a business licence

How to Get a Business Licence in Different Regions

A business licence is essentially a permit that allows a business to operate on a given premise in a particular municipality. The licence serves as proof to customers that the business is a legitimate establishment that complies with local laws and regulations and has permission to operate within the municipality. Since business licences are location-specific, […]

Group Discussion

4 Reasons Your Business Needs a Shareholders Agreement

As a small business owner, it’s exciting when you’ve finished all the initial paperwork and your business is finally up and running. But if you co-own your business with partners, you may have one more step to complete: a shareholders agreement. This document, which is an agreement between a company’s owners, sets out the expectations […]

Group of employees at lunch table in office discussing healthy food options

11 Tips for a Healthy Workplace

You’re probably familiar with the financial, marketing, tax, and legal aspects of running a small business, but what about the health aspect? Actively promoting a healthy workplace can increase productivity, improve the mood, and cut down on the amount of sick time your employees take. You can do that in many ways, from educating your […]

Handwritten Balance Sheet

Time Consuming Tasks and the Tools to Help You

Many small business owners often run behind schedule due to numerous time-consuming tasks that require attention. There are numerous inexpensive or free resources that can help you streamline complex tasks, whether you need more time for managing social media, collaborating with remote workers, tracking finances, managing projects, or keeping your work organized. When you need […]

Ice cream van with trademarked name and logo on the side

How-to Guide on Trademark Registration

As a business owner, you know the power of a solid brand identity. When your customers recognize your company’s logo, tagline, or jingle, it creates a sense of familiarity — an important element in building loyalty. But how do you protect the brand image you’ve worked so hard to build? That’s where trademarks come in. […]

10 Tips for Effective Time Management and Productivity

When you’re an entrepreneur, you may feel like you never have enough time in the day. You can’t create more hours, but you can make the most of the time you do have. Maintaining focus and actively managing your time help you move your company forward. By evaluating how you spend your time and implementing […]

Remote worker installs apps on her tablet that allow her to better communicate with her teammates from her home office

15 Tips for Working Remotely

With the rise in tools that bring work and communication online, many people have opted to ditch traditional office environments in favour of working from home, a co-working space, or anywhere with a strong Wi-Fi signal. Setting your own schedule gives you tremendous freedom, but you also need a lot of discipline when working remotely […]

Business Professionals Discuss Internal Social Network at Office Table

Why You Should Consider an Internal Social Network

Do you want to implement an enterprise social network within your company? If so, good thinking. Internal social network platforms such as Yammer, Slack, and Convo are some of today’s top options. Before you dive in, though, you might consider how adding this feature to your small business network can potentially benefit both you and […]

Delivery driver viewing lead tracking software on mobile device while parked in car on street

Quit Using QuickBooks and Spreadsheets as Your Lead Tracking Software

You’re used to getting creative on a limited budget to get things done in your small business. Making the tools you have stretch to handle multiple duties makes sense. But by using QuickBooks or spreadsheets to manage your leads, you’re missing out on more robust lead tracking software that can offer time-saving efficiencies for you […]

Self-employed bike delivery rider uses a smartphone app to manage his business

7 Apps To Organize Your Small Business

By midnight on December 31st I had proudly mastered the art of mojito-making, but during the next morning’s brunch with friends I was challenged to improve my organizational skills for the new year.  Apparently, my scatterbrained process of gathering ingredients and forgetting where I keep stuff in my kitchen was more noticeable than I thought. […]

Successful entrepreneur ready to get to work in the morning

The Morning Habits of Highly Successful Entrepreneurs

Highly successful entrepreneurs aren’t just lucky. Typically, successful business owners have different habits than most people, and they put these habits into practice on a continuous basis. Whether you’re a new business owner or a seasoned entrepreneur, certain habits can boost your company’s success. Morning Habits of Highly Successful Entrepreneurs The stereotype of a coder […]

Record store owner reviews inventory with the DEAR Inventory app

The Quickbooks App Family Welcomes DEAR Inventory!

Inventory. Whether you supply, store, ship, stock, or sell it, your business benefits from it, and you need an efficient way to account for it. If inventory is part of your small business vocabulary, DEAR Inventory, the mobile app that’s compatible with QuickBooks Online, can simplify your life. What Can the DEAR Inventory App Do […]

Jewelry maker finally works on her business as a full time gig after optimizing online resources available to her

The Best Online Tools for New Startups

By MELINDA CRUMP According to a new study done by Intuit Canada, roughly 53% of new start ups are being run on a part-time basis. More often than not, startup owners are working full-time somewhere else while growing their part-time business on the side. To help these part-time entrepreneurs gain the traction they need to […]

Business man holding laptop discusses the importance of incorporating small businesses in front of grey screen

Time to Incorporate Your Small Business?

When you’re a small business owner with a couple of years experience under your belt and a healthy cash flow, you might wonder what’s next to keep growing and thriving. Are you thinking it’s time to incorporate your business but putting it off because of all the expense and hassle? Incorporation in Canada isn’t as […]

Set Your Business Up Properly

Are you preparing to start a new business? Setting up a business in Canada is easy, but you still have a few steps to follow before you can open your doors. Following a helpful checklist can walk you through how to set up a business in Canada so you can operate smoothly and legally. Choose […]

Man on mobile device reviewing payment processing sitting outdoors on farm

Why You Should Cancel Your Payment Processing Contract

Offering credit and debit cards as a method of payment can be a benefit for your customers, but is it worth it? It pays to do your research and choose the best payment processing service in Canada. For instance, a merchant service that requires that you sign a contract might not be in your company’s […]