cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Established Member

Print Screen Freezes When Printing Bank Reconciliations

I just installed Pro 2019.  When I tried to print my bank reconciliations, the screen goes gray and will not print the reconciliation.  Can you help?

1 Comment
QuickBooks Team

Re: Print Screen Freezes When Printing Bank Reconciliations

Let's fix your freezing QuickBooks, Angela.

 

It could be that there are program components that were not properly installed during installation. We can run the QuickBooks Print and PDF Repair Tool to fix them. Please check out this article: Troubleshoot PDF and Print problems with QuickBooks Desktop. Then, go to the Solution 1 section.

 

 

Feel free to share some news after you do the steps in the article.