I just installed Pro 2019. When I tried to print my bank reconciliations, the screen goes gray and will not print the reconciliation. Can you help?
Let's fix your freezing QuickBooks, Angela.
It could be that there are program components that were not properly installed during installation. We can run the QuickBooks Print and PDF Repair Tool to fix them. Please check out this article: Troubleshoot PDF and Print problems with QuickBooks Desktop. Then, go to the Solution 1 section.
Feel free to share some news after you do the steps in the article.