CAMPs log in issue

IrishNinoJ · ‎August 09, 2024

Hello there, keeny62. We can troubleshoot the browser to fix the blank screen when logging in to the CAMPS website.

To start, open your account in a private browsing window. This step can help identify if the issue is related to a cache-related problem. You can activate private mode using the following shortcuts:

Google Chrome: Ctrl + Shift + N
Safari 11 or newer: ⌘ + Shift + N
Mozilla Firefox: Shift + Ctrl + P
Microsoft Edge: Ctrl + Shift + N

If this resolves the problem, you can clear your browser's cache to refresh it. If the issue persists, I'd recommend switching to another supported browsing application.

On the other hand, I suggest contacting our Customer Support team so this can be further checked in a secure environment.

Here's how:

Select Help at the top.
Click the Search tab, then choose Contact Us.
Select a topic or enter a brief description of your concern.
Hit Continue, then select Start a chat and Get a callback.

Please refer to this article for more detailed information regarding our support availability: Contact Support.

Let me know if you have further questions about accessing your CAMPS account or any QuickBooks-related concerns.

BeckPeak · ‎July 03, 2025

Changing an email address is key but who has numerous emails to use!

ZackE · ‎July 03, 2025

Thanks for getting involved with this thread, BeckPeak.

If you need to change your Intuit Account email, you can do so from the Intuit Account Manager.

Here's how:

Sign in to the Intuit Account Manager. Be sure to use your login credentials for QuickBooks, TurboTax, Credit Karma, or our professional tax products.
Go to the Sign in & security menu.
Access your User ID, Email address, Password, or Phone section.
Make any necessary changes.
Select Save.

I've also included a detailed resource about changing Intuit Account information which may come in handy coming forward: Update your Intuit Account sign-in information

I'll be here to help if there's any questions. Have a great Thursday!

glennfonzi · ‎September 11, 2025

i also am getting a blank screen.

RoseJillB · ‎September 11, 2025

This problem is often caused by corrupted browser cache or outdated cookies, Glenn, which can prevent web pages from loading correctly.

To resolve this issue, I recommend clearing your browser’s cache and cookies or accessing the page in a private window. You can also try using a different supported browser for a better experience.

For additional troubleshooting steps, please refer to this article: Troubleshoot sign-in CAMPS issues.

If the issue persists, I recommend contacting our Live Support Team so they can thoroughly investigate why accessing the website results in a blank screen.

Please don't hesitate to return to this thread if you require additional help accessing the CAMPS page. We're 24/7 available to help.

BeckPeak · ‎September 11, 2025

I had the same issue but it was directly related to requesting changes in Admin, Contact person, owner etc, that were messed up. After Intuit finally approved changes in administration at my company file it worked fine. It took weeks for Intuit to get all permissions straightened out..

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