Changing an email address is key but who has numerous emails to use! 

Thanks for getting involved with this thread, BeckPeak.

If you need to change your Intuit Account email, you can do so from the Intuit Account Manager.

Here's how:
 

1. Sign in to the Intuit Account Manager. Be sure to use your login credentials for QuickBooks, TurboTax, Credit Karma, or our professional tax products.
2. Go to the Sign in & security menu.
3. Access your User ID, Email address, Password, or Phone section.
   Make any necessary changes.
4. Select Save.

I've also included a detailed resource about changing Intuit Account information which may come in handy coming forward: Update your Intuit Account sign-in information

I'll be here to help if there's any questions. Have a great Thursday!

i also am getting a blank screen.

This problem is often caused by corrupted browser cache or outdated cookies, Glenn, which can prevent web pages from loading correctly.

To resolve this issue, I recommend clearing your browser’s cache and cookies or accessing the page in a private window. You can also try using a different supported browser for a better experience.

For additional troubleshooting steps, please refer to this article: Troubleshoot sign-in CAMPS issues.

If the issue persists, I recommend contacting our Live Support Team so they can thoroughly investigate why accessing the website results in a blank screen.

Please don't hesitate to return to this thread if you require additional help accessing the CAMPS page. We're 24/7 available to help.

I had the same issue but it was directly related to requesting changes in Admin, Contact person, owner etc, that  were messed up. After Intuit finally approved changes  in administration at my company file it worked fine. It took weeks for Intuit to get all permissions straightened out..  

I cannot complete the payroll update so I can pay my payroll taxes and process my Payroll Tax Returns. We are on Windows 11, what can I do to fix this problem?

I understand how important it is to resolve this so you can complete your payroll update and pay taxes, @LetMeIn484. To fix this, I recommend updating QuickBooks Desktop to the latest release to ensure downloading the latest payroll tax table.
 

Before updating payroll, ensure there are no pending payroll transactions, as these can block QuickBooks from completing updates. Knowing the common reasons beforehand can help you troubleshoot effectively.
 

1. Outdated QuickBooks Desktop software—ensure it's updated to the latest release.
2. Once it’s updated, download and install the latest tax table update.

If the issue persists, you can review your payroll data to check if any possible adjustments need to take place before updating your payroll tax table. Please follow the resolutions below to further resolve this issue:

1. Paychecks created before the update that need to be voided and recreated.
2. Payroll items or employee setup errors, such as incorrect tax rates or wage limits reached.
3. Software could snap sometimes due to too many programs being opened at once— closing and reopening QuickBooks after updates fixes them shortly.
4. Paychecks already sent to Intuit could require payroll corrections instead of being voided by utilizing the Revert your employees' paychecks feature.

If you have already tried the steps above, you’ll need to contact our QuickBooks Payroll Live Support team to review your account and further collate data to fix this promptly.

Please let us know if you need more assistance.