Hey there, @foxbrothersdrywall. 

Thanks for taking the time to reach out to the QuickBooks Community for support. 

As of May 30th, Google changed the sign-in process and no longer supports sign-ins by user name and password. During this change, it affected sending transactions, etc., in QuickBooks. I've included some steps below to resolve this matter. 

You'll need to change your Gmail account to use the secure webmail. Here's how: 

1. Turn on 2-step verification for your Google account.
2. In QuickBooks, select Edit and then select Preferences.
3. Tap on Send Forms.
4. Click WebMail.
5. Select your Gmail User Id and Edit.
6. Tap Use enhanced security and select OK. We’ll also ask you to sign in to your Intuit account to complete the process.
7. Your Gmail sign-in page will display. Sign in and grant Intuit access.

For additional details about the change, check out Set up enhanced security in Gmail for QuickBooks Desktop. 

Please let me know if you have further questions or concerns. Take care! 

I added the two factor authentication but there isn't an option for me to "USE SECURE" Thats not an option when I go into edit my email used with quickbooks...So NOW what?

There isn't an option for me to use more secure when it comes to editing my email. I added the two part authentication...now what?

It's nice to have you here in the Community, @wbtransport2018. I want to ensure you'll be able to send invoices using your Gmail in QuickBooks Desktop (QBDT). 

I appreciate providing the details of the steps you've performed. It seems like you're stuck at Step 6 of the process outlined by my colleague above. To further assist you, I recommend updating your QBDT to the latest release to have the recent program components and fixes. This will also help to prevent errors when emailing forms.

Once done, set up the secure webmail again. 

After that, the next thing to do is to authorize your QBDT to use Gmail. I'll guide you on how:

1. Open transaction or report in your QBDT and select Email.
2. Click Send. You may be prompted to log in with your Intuit credentials.
3. Next, select Continue in the Webmail Authorization window that opens.
4. Then, click Allow.

Here's the link you can open for more details: Reauthorize QuickBooks Desktop to keep using Gmail.

QBDT gives you the option to modify your email forms based on your preference. To get started, check out this page: Create custom email templates in QuickBooks Desktop.

When finished, you're now ready to email forms in QBDT via Gmail. If you have additional questions about the process above, please add a comment below. I'll get back here as soon as I can. Thanks for dropping by and have a good day. 

I get a message “You’ll need to update your software to access your Intuit Account here”

even after running all the updates again?

still will not let me email

Welcome to the thread, @Dkraay.

I appreciate you providing details about your concern. I can help you fix the error message so you can email invoices using QuickBooks Desktop (QBDT).

Since you've already done updating your QBDT account to the latest release, this time, let's remove and reset the email.

Here's how:

1. On your QBDT account, go to the Edit menu at the top.
2. Select Preferences.
3. Click Send forms.
4. Choose WebMail and select the email to remove from the list.
5. Click the Delete button and then click Yes to confirm.
6. Choose Add.
7. Enter the Email Id and Email Provider. 
8. Check the Use enhanced security box and click OK.
9. When prompted, sign in to your Intuit account. The username or email address you use here may not necessarily be the same as the one you're connecting to QuickBooks.
10. Your webmail provider's login page will display. Sign in and choose to grant Intuit access.

Once done, try to email invoices again and check to see if it works. 

To learn more about the webmail that work with QuickBooks and Gmail enhanced security, here are some articles that you can read:

• Connect your email to QuickBooks Desktop
• Set up enhanced security in Gmail for QuickBooks Desktop

Please let me know how it goes or if you have additional questions. I'm always around to assist you again. Stay safe and more power to your business.

It let me delete the account but when I try to add the account I get a pop up Login window that says “You’ll need to update your software to access your Intuit Account here” Learn more

if I click on learn more it just sends me to the help menu??

It let me delete the email but when I try to add it back I get a window that says “You’ll need to update your software to access your Intuit Account here” learn how

when I click on learn how it just takes me to help menu

i have ran all Updates and have it set to update automatically 

Appreciate the timely update, @Dkraay.

I'm here to help ensure you're able to add an email account and send invoices in QuickBooks Desktop.

Thank you for sharing the results after following the suggestion shared by my colleague above. Since the problem persists, we can use the QuickBooks utility to identify and fix why such an error message prompt is not letting you add an email account. I'll show you how to do so.

A. To Verify Data

1. Go to File.
2. Click Utilities.
3. Select Verify Data.
4. Click OK.

B. To Rebuild Data

1. Go to File.
2. Click Utilities.
3. Select Rebuild Data.
4. Click OK.

Here's a link you can read to learn more about the troubleshooting steps: How to Fix Possible Data Damage on your Company File in QuickBooks Desktop?.

Once done, restart your desktop first before working again with QuickBooks. Then, right-click on the QuickBooks icon on your Desktop, select Run as Administrator, and send your invoices accordingly.

However, we may need to continue our troubleshooting steps if the tool above didn't perform any changes. Use this link for reference: Run Quick Fix my Program from the QuickBooks Tools Hub.

I'm adding these articles with the topics you can use while recording the common customer transactions: The Customer Transaction Workflows in QuickBooks Desktop.

It'll always be my pleasure to help if you've got additional questions about sending invoices in QuickBooks. Use the Reply option below and surely I @JonpriL, will be here ready to assist you. Take care and stay safe!

I did all of these things you asked including installing tool hub and running Quick fix and the install diagnostics tool

NO CHANGE! Still get same message when trying to set up email. Went from frustrated to very frustrated at this point!!

surely this isn’t the very first time this has happened??

I would feel the same way and I wish you didn't have to go through that, @Dkraay.

Let me make it up to you by making sure this gets investigated further. 

Since you've done all the troubleshooting steps provided by my colleagues above and still get the same error message, I recommend contacting our support team. They have more tools to review the email settings and can work with our engineers to fix this issue with sending invoices.

Here's how to reach them:

1. Open QuickBooks.
2. Proceed to Help, then choose QuickBooks Desktop Help.
3. Click Contact Us.
4. Give a brief description of your issue.
5. Select Let's talk, and then choose a way to connect.

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

I'm also adding this resource you can utilize to help customize email templates and use them to send messages from QuickBooks: Create custom email templates in QuickBooks Desktop.

Let me know how it goes, and feel free to get back to this thread if you have further concern with sending emails in QuickBooks. I'll be around to help you out. Stay safe!

I did that to begin with and they had no answers 

this is crazy!

can they do a share screen and work thru it

ive got 2 days invested in this with NO ChANGE to my problem 

it worked for years! What changed???