cancel my subscription

Hi. I wouldn't like to see you go, but I can assist you in canceling your payroll subscription. 

Before proceeding, make sure to complete and process your final payroll. Also, print the necessary payroll reports before canceling the QBO payroll subscription to have a copy of your financial data.

Additionally, if you use a payroll service where you handle your own tax payments and filings, ensure that you:

• Settle any pending tax deposits.
• Complete and submit any pending annual or quarterly forms.

Then, you can follow these steps to cancel your payroll subscription:

1. Go to the Gear icon and select Account and Settings.
2. Select Billing & Subscription.
3.  In the Payroll section, select Cancel.
4. Fill out the online cancelation form to complete your cancelation.

If you choose to utilize QuickBooks Payroll at a later time, you can refer to this article for instructions on reactivating your payroll subscription: Learn how to renew your QuickBooks payroll subscription. 

You're always welcome to add another post if you have questions about QuickBooks Online Payroll in the future. I'll be here whenever you need help. 

It was already supposed to be cancelled. I no longer have the business

I appreciate you joining the thread, Kdisal. 

If you wish to verify things regarding your canceled subscription, I'd be pleased to point you in the right direction as to who can assist you with this matter. They have the tools to do that. However, please know that they are only available on weekdays.

Here's how:

1. Choose the Help (?) icon at the top right.
2. In the search field enter the topic you need assistance with.
3. Click Contact Us to connect with a live support agent.
4. Select Start a chat with a support expert.

In case you want to resubscribe to the product in the future, here's a link you can check: How to resubscribe or reactivate QuickBooks Online.

If there's anything else you need help with, please let me know by commenting below. I'm always here to answer any questions you may have. Take care!