I understand the urgency of having to file the forms rapidly, HillaryW.

When the form filing's status is Transmitted, we already sent the form to the agency. The IRS handles forms within a couple of weeks.

To trace the filing status, I suggest reaching out to our phone support team. Here's how:

1. Click the ? Help icon.
2. Go to the Search tab, then select Contact Us.
3. Click Ask about something else.
4. You may type in I submitted the forms last January 02, 2024, but the filing status remains as Transmitted.
5. Click Continue,
6. Select either Chat with us or Schedule appointment.

Furthermore, you can check this link on how you can check the status of your tax payment: Check the status of your payroll tax payment.

Keep me posted whenever you have concerns about filing forms.

I am having the same issue. Mine says for 2 days now Sent to intuit for processing.

Mine for 2 days has said "Sent to intuit for processing"

Very frustrated.

Mine has been since 12/22.

Beyond frustrated & no fix from QB. They say their end shows it was accepted.

I pay a huge monthly fee to use this software & am really irritated with support!!!!!!!

It has NEVER taken more than 10 minutes for it to update that the agency received the form.

I have called support & spent over 7 hours on the phone (span of 7 calls) & have NOT gotten it fixed!!!!!!!

Yes, I have the same problem.

I am having the same issue.  Tech support is a joke.  But for what we pay they will be issuing some kind of billing credit. 

Hi there, staciecole! Thank you for reaching out and sharing your detailed concerns regarding the e-filing quarterly reports in QuickBooks Online. We understand that encountering runtime issues can be business-impacting and time-consuming. Please know that this isn't something we want you to have.

Our primary aim is to help resolve your issue. With that, since you've previously contacted our support team, I'm sure all the information you provided was taken into account. Before anything else, May I know what specific problem you encountered with QuickBooks Payroll service when e-filing quarterly reports? This way, I'll be able to provide an accurate solution for this.

I'm providing this handy resource to help you generate comprehensive financial reports regarding your employees' information, including details about wages, taxes, deductions, and more: Run payroll reports.

For additional payroll-related activities, you might discover these articles to be valuable:

• Set up, change, or delete employee-paid payroll deductions
• Set up and manage payroll schedules
• Edit or change employee info in the payroll
• Add pay history to QuickBooks Online Payroll

The Community is always available to assist you with handling payroll or any other QuickBooks-related challenges. Please do not hesitate to drop by again if you have any further concerns by clicking the Reply button below or returning to post in the Community. We wish you all the best in your business endeavors, @staciecole!

My 3rd and 4th quarter  federal 941 was rejected.. but qb says its accepted on their end. Has anyone had any solutions to this? I did not have a problem with my 10 digit pin UNTIL i updated quickbooks. 

I understand how challenging it can be when your tax forms are rejected, especially when you have ensured everything is in order, amandak0305.

Before anything else, please know that the Accepted status means that the agency has received and accepted the form. It doesn't imply that the IRS has approved them. 

To check the filing statuses, refer to this article: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll. 

Moreover, you've mentioned a 10-digit PIN. Are you perhaps using QuickBooks Desktop Payroll? If so, updating your tax tables and ensuring the correct E-file PIN is set is essential.

If your tax table is updated and the PIN is correct, I recommend contacting our payroll support team to check the cause of the rejection. 

To reach our payroll support team:

1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
2. Select  Contact Us.
3. Type a short description of your issue and concern in the box provided, then click Continue.
4. Sign in to your Intuit account, select Continue, and then Continue with my account.
5. You'll receive a single-use code in your email; enter the code and select Continue.
6. Select Have us call you.

On the other hand, you can run a report to view the payroll wages, taxes, deductions, and contributions in QuickBooks Desktop. 

You can return to me again if you need further help or clarification concerning federal forms. Kindly tap the reply button to enter your response. Please know that I'm always here to help in any way.