I understand the urgency of having to file the forms rapidly, HillaryW.

When the form filing's status is Transmitted, we already sent the form to the agency. The IRS handles forms within a couple of weeks.

To trace the filing status, I suggest reaching out to our phone support team. Here's how:

1. Click the ? Help icon.
2. Go to the Search tab, then select Contact Us.
3. Click Ask about something else.
4. You may type in I submitted the forms last January 02, 2024, but the filing status remains as Transmitted.
5. Click Continue,
6. Select either Chat with us or Schedule appointment.

Furthermore, you can check this link on how you can check the status of your tax payment: Check the status of your payroll tax payment.

Keep me posted whenever you have concerns about filing forms.

I am having the same issue. Mine says for 2 days now Sent to intuit for processing.

Mine for 2 days has said "Sent to intuit for processing"

Very frustrated.

Mine has been since 12/22.

Beyond frustrated & no fix from QB. They say their end shows it was accepted.

I pay a huge monthly fee to use this software & am really irritated with support!!!!!!!

It has NEVER taken more than 10 minutes for it to update that the agency received the form.

I have called support & spent over 7 hours on the phone (span of 7 calls) & have NOT gotten it fixed!!!!!!!

Yes, I have the same problem.

I am having the same issue.  Tech support is a joke.  But for what we pay they will be issuing some kind of billing credit. 

Hi there, staciecole! Thank you for reaching out and sharing your detailed concerns regarding the e-filing quarterly reports in QuickBooks Online. We understand that encountering runtime issues can be business-impacting and time-consuming. Please know that this isn't something we want you to have.

Our primary aim is to help resolve your issue. With that, since you've previously contacted our support team, I'm sure all the information you provided was taken into account. Before anything else, May I know what specific problem you encountered with QuickBooks Payroll service when e-filing quarterly reports? This way, I'll be able to provide an accurate solution for this.

I'm providing this handy resource to help you generate comprehensive financial reports regarding your employees' information, including details about wages, taxes, deductions, and more: Run payroll reports.

For additional payroll-related activities, you might discover these articles to be valuable:

• Set up, change, or delete employee-paid payroll deductions
• Set up and manage payroll schedules
• Edit or change employee info in the payroll
• Add pay history to QuickBooks Online Payroll

The Community is always available to assist you with handling payroll or any other QuickBooks-related challenges. Please do not hesitate to drop by again if you have any further concerns by clicking the Reply button below or returning to post in the Community. We wish you all the best in your business endeavors, @staciecole!

My 3rd and 4th quarter  federal 941 was rejected.. but qb says its accepted on their end. Has anyone had any solutions to this? I did not have a problem with my 10 digit pin UNTIL i updated quickbooks. 

I understand how challenging it can be when your tax forms are rejected, especially when you have ensured everything is in order, amandak0305.

Before anything else, please know that the Accepted status means that the agency has received and accepted the form. It doesn't imply that the IRS has approved them. 

To check the filing statuses, refer to this article: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll. 

Moreover, you've mentioned a 10-digit PIN. Are you perhaps using QuickBooks Desktop Payroll? If so, updating your tax tables and ensuring the correct E-file PIN is set is essential.

If your tax table is updated and the PIN is correct, I recommend contacting our payroll support team to check the cause of the rejection. 

To reach our payroll support team:

1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
2. Select  Contact Us.
3. Type a short description of your issue and concern in the box provided, then click Continue.
4. Sign in to your Intuit account, select Continue, and then Continue with my account.
5. You'll receive a single-use code in your email; enter the code and select Continue.
6. Select Have us call you.

On the other hand, you can run a report to view the payroll wages, taxes, deductions, and contributions in QuickBooks Desktop. 

You can return to me again if you need further help or clarification concerning federal forms. Kindly tap the reply button to enter your response. Please know that I'm always here to help in any way. 

YES!  I received notice from Oregon that our 1st quarter 2024 payroll report was not filed.  I have called QB twice and still not filed.  They keep telling me that has been done.  Yet I received a second notice from Oregon employment department with fines for not filing.  

Can anyone help me???????

Thanks for getting involved with this thread, c_banchero. I appreciate your detailed information.

Since you've been advised by Intuit that your quarterly report was filed successfully, but the Oregon Employment Department is saying it hasn't been filed with them, I'd recommend getting back in touch with our Customer Care team to discuss this further. They'll be able to pull up your account in a secure environment and conduct further research with you.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

I've also included a detailed resource about working with QuickBooks Payroll which may come in handy moving forward: Pay & file payroll taxes/forms electronically

If there's any additional questions, I'm just a post away. Have a lovely Wednesday!

I have only e-filed the Form 941 twice for a new client and each time I received the same message:"Our records indicate that an electronically filed return has already been submitted and accepted for this EIN, quarter ending period, and return type". This is definitely not possible because I am the only person who could file the 941. First time I just mailed it in because I very busy catching up from tax season, but this time I want to get this issue resolved. What contact number do I call at the IRS or from error message, do you know how to fix this issue? Please advise. Thank you.

Completely frustrated with Intuit Assisted Payroll. They have handled our payroll for over 10 years.  They missed ONE weekly tax deposit and are saying we did not have their service during that time.  Thats completely insane as they filed late but still filed.  With Assisted payroll you have NO Way to write or efile .. It falls soley on Intuit.  Its amazing how they make a SERIOUS MISTAKE and it is all of a sudden NOT their problem. 

I guess they are getting Too Big and Charging TOO many fees to keep up with their responsibilities.

Anyone have luck with an address or point of contact to provide a lawyer.

I have done all this and it won't let me submit the form.  It keeps saying I need to update payroll and I have done this.  What should I do net?

I appreciate the time and effort you exerted to help fix this issue, Bearcreek. Let's ensure you get the best support available and stay back in business seamlessly.

As you performed several troubleshooting steps to help identify the root cause of this issue, and updating payroll didn’t fix the problem, it would be best to contact our Technical Support Team. They can provide real-time assistance, access your account details, and investigate further, as the Community forum cannot handle personal data.

Here's how:

1. Go to the (?) Help icon.
2. Select Talk to a Human.
3. Enter a short description of your concern.
4. Click on I still need a human.
5. Tap Contact Us to connect with our live support.
6. Choose to Get a callback.

To learn more about the payroll forms and taxes we submit for you and when they will be available in the Payroll Tax Center, open this link: Tax payments and forms Intuit payroll submits for you.

Additionally, you can visit this page to review your e-filing or e-payment status in Online Payroll.
 

You can always return to this thread if you have other questions about filing payroll forms and taxes in QuickBooks. Just let me know by leaving comments below.

I am having the same problem. I can't find the report to download it and am getting penalties for it being late.  I have talked to two reps and told them what I thought of the changes they keep making which are making this impossible to use. any suggestions?