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Level 1

How do I change my company address and phone number?

 
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Best answer 12-10-2018

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Anonymous
Not applicable

How do I change my company address and phone number?

Start at Company | Company Information.  Then click the Edit button in the upper right of the window.

View solution in original post

11 Comments
Highlighted
Anonymous
Not applicable

How do I change my company address and phone number?

Start at Company | Company Information.  Then click the Edit button in the upper right of the window.

View solution in original post

Highlighted
Level 1

How do I change my company address and phone number?

its not working, they asked me about state and in Tanzania we do not have state
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Level 7

How do I change my company address and phone number?

Usually you can't use a US version outside of the US.  At which address did you register your desktop version?
Highlighted
Level 1

How do I change my company address and phone number?

These insturctions don’t work.  What is start at comany?  I go to company and there is nothing “company information”  so this is either outdated or wrong


@Anonymous wrote:

Start at Company | Company Information.  Then click the Edit button in the upper right of the window.


 

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Moderator

How do I change my company address and phone number?

Thanks for joining this thread, @kimcarsten

 

I'll help ensure you're able to change your company details. 

 

It's possible QuickBooks isn't updated. This maybe the reason you're unable to see the Company Information.

 

Can I verify what QuickBooks version and year are you using? You can update the program to the latest release. By doing so, it will help download the latest features within the software. 

 

Once updated, let's perform the steps below: 

 

  1. Go to Company menu at the top. 
  2. Select My Company
  3. Click the Edit (pencil) icon at the upper right of the My Company page. 
  4. In the Company Information window, make any necessary changes. 
  5. Click OK

 

The steps above will help you update your company information, @kimcarsten

 

I'll be here if you have follow-up concerns about this or should you need anything else. Have a wonderful day ahead!

Highlighted
Level 1

How do I change my company address and phone number?

thanks, i have done that, but my cover letter (basic Invoice does not show the new number.

thanks again 

Highlighted
QuickBooks Team

How do I change my company address and phone number?

Hello, F1.

 

Good to see you here in the Community. I can help ensure you're able to add your phone number on the basic invoice in QuickBooks Desktop (QBDT). 

 

You can create an email template to add your new phone number or other information that you want to include on the basic invoice cover.

 

Let me walk you through the steps:

  1. At the top menu bar, select Edit.
  2. Go to Preferences...
  3. Choose Send Forms.
  4. Click Company Preferences.
  5. Select Add template1.PNG
  6. On the Add Email Template, fill in the necessary information.
  7. Make sure to mark the template as Default2.PNG
  8. Click Save, then OK.

For additional reference, you can always check this article to learn more on how to use and customize form templates

 

This should get you on the right track. Feel free to leave a comment below if you have any other concerns about adding email template. Have a great day ahead. 

Highlighted
Level 1

How do I change my company address and phone number?

I need help here too. My version of Quickbooks doesn't show "My Company" in the company drop-down. I'm at a loss to find how to access my company information. Any help you can give is appreciated! I have Quickbooks for Mac Desktop 2014.

Highlighted
Moderator

How do I change my company address and phone number?

Hello there, rkStudio6,

 

The option to update your company information on Quickbooks for Mac Desktop 2014 available in the Preferences panel. It's under the company icon.

 

Let me know if you have any other questions about QuickBooks Desktop for Mac. 

Highlighted
Level 1

How do I change my company address and phone number?

Hello - 

 

We updated our phone number the correct way, but the old number is still showing up in our Email Templates. Any insight on why this isn't updating automatically? 

Highlighted
QuickBooks Team

How do I change my company address and phone number?

Hi there, Buttercup376.

 

It could be that the template has been damaged or corrupted that's why the changes that you've made wasn't applied. Generally, when we encounter situations like this, we can repair the template to resolves most data integrity issues. Corruption can occur if QuickBooks shuts down or the connection to the QB Database Server is lost with a transaction open but no portion of it saved.

 

Before doing this process, we'll have to create a dummy template to test for a Corrupted Template or know if there's any data damage. You can follow the steps that I've listed below.

 

First, begin by creating a custom template within a QuickBooks sample company:

  1. Open a QuickBooks sample company
  2. Create a custom template similar to the template that's not working
  3. Test the template in the sample/test company to assure it works
  4. Export the new template to your desktop

Second, import that template into your company file:

  1. Open your QuickBooks Company file
  2. Import the custom template from your desktop
  3. Open a form that can use the test template
  4. Test to see if your issue still occurs with the test template

Then, we can now evaluate the test results:

  • If the issue does not occur with the test template, your actual template may be damaged.
  • If the issue still occurs with the test template, your template list may be damaged.

Please follow these steps in repairing a corrupted template:

  1. In the menu bar, select Lists, then choose Templates.
  2. Right-click on the damaged template, and then click the Templates down arrow at the bottom left.
  3. On the drop-down menu, click Duplicate.
  4. On Select Template Type, select the appropriate type of template and click OK
  5. Double click on the copy of the template – this opens the Basic Customization window.
  6. Click Advanced Customization at the bottom of the Basic Customization window.
  7. At the bottom, center of the Advanced Customization window, click the button Default. Please note that this will delete all of the modifications in the template and reset it to the original default format.
  8. Click OK on the Additional Customization window.
  9. Click OK on the Basic Customization window.
  10. Test the defaulted copy of the template. If these steps resolved the issue, recreate the template using the copy. But if the issue still persists, we may need to repair the Template List.

Here's how to repair the Template List:

  1. Resort the Template List.
  2. If the issue still is not resolved, Back-up your Company file.
  3. Use the procedure above to Repair a Corrupted Template for all of your custom templates returning each to their default state.
  4. Run the Rebuild Data utility after you return all templates to default.

I also recommend checking out this article to learn more about fixing common template issues in QuickBooks Desktop.

 

You can always knock on our door if you need assistance in handling your templates. Stay safe and have a great rest of the day.

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