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Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

 
12 Comments
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QuickBooks Team

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

Good day, @magnolialawnmgmt.

 

Thanks for taking the time to post here in the Community. Allow me to help share some details about how to make your computer trusted so you won't have to receive a code every time you log in.

 

You'll need to turn off the opt-in two-step verification on your profile so you will no longer have to enter code upon logging in into QuickBooks.

 

Here's how:

  1. Log in to your Intuit Online Account.
  2. Click on the Gear icon.
  3. Select on User Profile.
  4. Refer to the Two-step verification section and turn it off. 
  5. Click on Done.

For more details about this process, please refer to this article: How do I enable or disable the opt-in two-step verification?.

 

I also included some screenshots below to visualize the steps:

Picture1.png Picture2.png Picture3.png

 

That should do it, @magnolialawnmgmt.

 

Please let me know if I can be of additional assistance. I'll be around to help you out. Have a great day!

Highlighted
Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

I think she was hoping to use the two factor sign-in generally, but just not have to do codes on her trusted work or home computer?

 

But there doesn't seem to be an option to 'trust this device in the future' when you sign in.

 

Maybe installing an authentication app on the phone, which does seem to be an option, would alleviate the burden of typing in the code everytime, while still having 2-factor sign in

Highlighted
Moderator

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

It depends on your browser, @Adrian Polit!

 

You can add the Intuit or QuickBooks site as one of the trusted websites of your browser so you won't be required to enter codes every time log in to your account.

 

To do so:

  1. Go to the Hamburger icon.
  2. Tap Settings.
  3. Hit Advanced
  4. Under Privacy and Settings, select Site Settings.
  5. Select Cookies.
  6. Click Allow.

I've got you this article to learn more about how you can add a trusted website in your browser: Adding Intuit as a trusted site.

 

I've also included our QuickBooks Online Help Articles hub in case you need some easy steps for your How do I tasks.

 

If there's anything else that I can help you with, please let me know in the comment section down below.I'm always around happy to lend a helping hand.

Highlighted
Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

'Allow Cookies' was already on in my Chrome Browser. I manually added workforce.intuit.com as a trusted site.  (*intuit.com was 'not a valid website address'.)
Nevertheless, even after restarting the browser, every time I log in, I have to see what code is texted to my phone. With other 2-factor text the code features on other sites, you can have two-factor login, but also have some trusted devices....
Highlighted
Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

'Allow Cookies' was already on in my Chrome Browser. I manually added workforce.intuit.com as a trusted site.  (*intuit.com was 'not a valid website address'.)  Nevertheless, even after restarting the browser, every time I log in, I have to see what code is texted to my phone. With other 2-factor text the code features on other sites, you can have two-factor login, but also have some trusted devices.

Highlighted
Moderator

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

Hello again, Adrian Polit. Thanks for keeping us updated. 

 

To have the best QuickBooks experience when accessing your account, I recommend checking if you're using an up-to-date and supported browser. 

 

You can visit this article for more information: System requirements for QuickBooks Online, QuickBooks Online Accountant, and QuickBooks Self-Employe....

 

Once verified, performed again the steps provided by my colleague JonpriL. Moreover. for you not to be able to enter a code from time to time when accessing your account, you can follow the solution provided by @BettyJaneB. So you'd able to turn off the opt-in two-step verification. 

 

Reach back out to me if you need further assistance concerning your QuickBooks account. I’ll be here to help. Take care.

Highlighted
Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

I am definitley using a recent and support browers-- Chrome, up-to-date.

 

I guess I could turn off the two-factor verification, but then I wouldn't have two-factor (code sent to my phone) protection from people hacking into the account from anywhere in the globe.

 

It wasn't possible to add '*intuit.com' as a trusted site to Chrome.

 

I did add 'workforce.intuit.com' as a trusted site, but apparently that didn't make my work/home computer a trusted device, becausse I still have to provide the code texted to my phone every time I log in.

 

So, maybe the best 'answer' is just to say that the Workforce application does not, like say, Gmail and others, provide a way to have two-factor sign-in security with an exception for a couple of trusted devices.  Unless maybe I used an authentication app.

 

For now, I can live with having to provide the code evertime, which is slightly inconvenient, and could be every more inconvenient if I am at my home or work computer but for somereason don't have my phone.

 

Highlighted
QuickBooks Team

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

We care about your security, @Adrian Polit.

 

Protecting your privacy and security is our top priority. The Two-step verification is used to confirm that you're the one signing in to your QuickBooks Online (QBO) account.

 

Turning off the Two-step verification will make your QBO account prone to hackers and security bridge. Adding intuit as a trusted site will only prevent your browser from blocking site content.

 

In case you want to learn some tips on managing your QBO account, you can visit our Account management page for reference.

 

Don't hesitate to contact us anytime you have other concerns. We're always here to help you.

Highlighted
Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

Right, I don't want to turn Two-Factor off.

 

What will making intuit.com a trusted site accomplish?

I think I already did...

 

And even after doing that, I still have to enter a code texted to my phone every time I access my workforce.intuit.com account...

 

I was hoping there was a way to not have to do that when using my home or work computer...

Highlighted
QuickBooks Team

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

Hello Adrian Polit,

 

Thanks for coming back.

 

The two-step verification process will only ask you once. If you're logging in to your home or work computer, you will be asked to enter your verification code. After that, you won't be required to enter the code again on every log-in attempt.

 

The details about this process are found in this guide: Turn on or turn off two-step verification.

 

Please drop a comment anytime if you have other questions. We're always here to help. Cheers.

Highlighted
Level 1

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

I already know how to turn Two-Factor on and off.  I have it turned on.  I'm having to provide a code every time, even though my Chrome browser is set to allow cookies and workforce.intuit.com has been added as a trusted website.  When logging into my workforce.intuit.com account, I've never seen an option to 'trust this computer'.

Highlighted
Moderator

How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

Thanks for keeping us updated, Adrian Polit.

 

This time, I recommend contacting our Customer Support team, as they can pull up your account in a secure environment and find out the root cause of this issue. They also have the necessary tools like screen sharing to guide you with the setup. 

 

Here's how to contact the Customer Support Team:

 

  1. Click the Help icon on the top right.
  2. Click Contact Us button at the bottom.
  3. Enter a short description about your concern.
  4. Click on Let's talk.
  5. Choose the method on how you'd be connected to support.

I appreciate your patience and understanding as we continue working toward a resolution. If you have any follow up questions, please let me know. I'm here for you. Have a great day.

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