How do I make my computer a "trusted" computer so I don't have to receive a text with a code to log in every time?

Good day, @magnolialawnmgmt.

Thanks for taking the time to post here in the Community. Allow me to help share some details about how to make your computer trusted so you won't have to receive a code every time you log in.

You'll need to turn off the opt-in two-step verification on your profile so you will no longer have to enter code upon logging in into QuickBooks.

Here's how:

1. Log in to your Intuit Online Account.
2. Click on the Gear icon.
3. Select on User Profile.
4. Refer to the Two-step verification section and turn it off. 
5. Click on Done.

For more details about this process, please refer to this article: How do I enable or disable the opt-in two-step verification?.

I also included some screenshots below to visualize the steps:

That should do it, @magnolialawnmgmt.

Please let me know if I can be of additional assistance. I'll be around to help you out. Have a great day!

I think she was hoping to use the two factor sign-in generally, but just not have to do codes on her trusted work or home computer?

But there doesn't seem to be an option to 'trust this device in the future' when you sign in.

Maybe installing an authentication app on the phone, which does seem to be an option, would alleviate the burden of typing in the code everytime, while still having 2-factor sign in

It depends on your browser, @Adrian Polit!

You can add the Intuit or QuickBooks site as one of the trusted websites of your browser so you won't be required to enter codes every time log in to your account.

To do so:

1. Go to the Hamburger icon.
2. Tap Settings.
3. Hit Advanced
4. Under Privacy and Settings, select Site Settings.
5. Select Cookies.
6. Click Allow.

I've got you this article to learn more about how you can add a trusted website in your browser: Adding Intuit as a trusted site.

I've also included our QuickBooks Online Help Articles hub in case you need some easy steps for your How do I tasks.

If there's anything else that I can help you with, please let me know in the comment section down below.I'm always around happy to lend a helping hand.

'Allow Cookies' was already on in my Chrome Browser. I manually added workforce.intuit.com as a trusted site.  (*intuit.com was 'not a valid website address'.)  Nevertheless, even after restarting the browser, every time I log in, I have to see what code is texted to my phone. With other 2-factor text the code features on other sites, you can have two-factor login, but also have some trusted devices.

Hello again, Adrian Polit. Thanks for keeping us updated. 

To have the best QuickBooks experience when accessing your account, I recommend checking if you're using an up-to-date and supported browser. 

You can visit this article for more information: System requirements for QuickBooks Online, QuickBooks Online Accountant, and QuickBooks Self-Employe....

Once verified, performed again the steps provided by my colleague JonpriL. Moreover. for you not to be able to enter a code from time to time when accessing your account, you can follow the solution provided by @BettyJaneB. So you'd able to turn off the opt-in two-step verification. 

Reach back out to me if you need further assistance concerning your QuickBooks account. I’ll be here to help. Take care.

I am definitley using a recent and support browers-- Chrome, up-to-date.

I guess I could turn off the two-factor verification, but then I wouldn't have two-factor (code sent to my phone) protection from people hacking into the account from anywhere in the globe.

It wasn't possible to add '*intuit.com' as a trusted site to Chrome.

I did add 'workforce.intuit.com' as a trusted site, but apparently that didn't make my work/home computer a trusted device, becausse I still have to provide the code texted to my phone every time I log in.

So, maybe the best 'answer' is just to say that the Workforce application does not, like say, Gmail and others, provide a way to have two-factor sign-in security with an exception for a couple of trusted devices.  Unless maybe I used an authentication app.

For now, I can live with having to provide the code evertime, which is slightly inconvenient, and could be every more inconvenient if I am at my home or work computer but for somereason don't have my phone.

We care about your security, @Adrian Polit.

Protecting your privacy and security is our top priority. The Two-step verification is used to confirm that you're the one signing in to your QuickBooks Online (QBO) account.

Turning off the Two-step verification will make your QBO account prone to hackers and security bridge. Adding intuit as a trusted site will only prevent your browser from blocking site content.

In case you want to learn some tips on managing your QBO account, you can visit our Account management page for reference.

Don't hesitate to contact us anytime you have other concerns. We're always here to help you.

Right, I don't want to turn Two-Factor off.

What will making intuit.com a trusted site accomplish?

I think I already did...

And even after doing that, I still have to enter a code texted to my phone every time I access my workforce.intuit.com account...

I was hoping there was a way to not have to do that when using my home or work computer...

Hello Adrian Polit,

Thanks for coming back.

The two-step verification process will only ask you once. If you're logging in to your home or work computer, you will be asked to enter your verification code. After that, you won't be required to enter the code again on every log-in attempt.

The details about this process are found in this guide: Turn on or turn off two-step verification.

Please drop a comment anytime if you have other questions. We're always here to help. Cheers.

I already know how to turn Two-Factor on and off.  I have it turned on.  I'm having to provide a code every time, even though my Chrome browser is set to allow cookies and workforce.intuit.com has been added as a trusted website.  When logging into my workforce.intuit.com account, I've never seen an option to 'trust this computer'.

Thanks for keeping us updated, Adrian Polit.

This time, I recommend contacting our Customer Support team, as they can pull up your account in a secure environment and find out the root cause of this issue. They also have the necessary tools like screen sharing to guide you with the setup. 

Here's how to contact the Customer Support Team:

1. Click the Help icon on the top right.
2. Click Contact Us button at the bottom.
3. Enter a short description about your concern.
4. Click on Let's talk.
5. Choose the method on how you'd be connected to support.

I appreciate your patience and understanding as we continue working toward a resolution. If you have any follow up questions, please let me know. I'm here for you. Have a great day.

I've been looking for this for months. The most likely answer I have is simple: they didn't bother to implement it! It's either enter code every time or go naked.

This seems to be a missing feature.  The responses from @MirriamM and @ShiellaGraceA are not on point as they're simply providing simple instructions about how to a) turn two-factor on or b) turn two-factor off.  Instead, we'd like the ability to keep two-factor on but "remember this device" (or something similar) so that it doesn't have to be entered every time.  If that's not a feature currently included (which seems to be the case), how can we suggest that Intuit add this to its products?

I can see how the benefit of being able to keep two-factor authentication on when logging into your QuickBooks Online (QBO) account would help you in running your business flawlessly, @mjbrickman. That's why I'm here to share further details about this.

We take customer suggestions as opportunities to improve the various features within our product. Therefore, I would encourage you to send suggestions or product recommendations.

Your valuable feedback will be forwarded and reviewed by our Product Development team to help improve your experience while using the program. Here's how:

1. Go to the Gear icon.
2. Select Feedback.
3. Type in your recommendation in the Share your feedback field.
4. Click Next.
5. Follow the on-screen instructions to complete the process.

I've attached screenshots below that show the first four steps.

Intuit is committed to securing your information by providing advanced security tools and systems. To learn more about this, I'd recommend checking out this article: Verify your account with multi-factor authentication.

Also, I'm adding this article to further guide you in managing your business's privacy, security, and data settings with Intuit: QuickBooks Help Articles for Data and Security. 

Let me know in the comments if you have other two-factor authentication concerns in QBO. I'm always around to help. Take care, and I wish you continued success, @mjbrickman.

TLDR: A very simple concept that nearly all other web app companies can grasp and implement is dealt with by Intuit by recommending that you: 

1. Disable the security feature.

2. Make sure you have the latest browser (it's nearly impossible to not have the latest version these days).

3. Provide feedback.

4. Contact support, and if you can stay connected long enough, they will put you in a "secure environment" to figure out the "root cause" of the issue... whatever the hell that means... we're not talking about a data breach.

thats what im understanding, and also that they wont just say that, it has to be convoluted customer support speak

Wow, this is truly amazing. This thread is over five years old, and here I am after having the same issue, after I'm sure many people have sent in feedback to implement this incredibly simple and common feature. Reading this thread of customer support sending back boilerplate corporate speak that almost intentionally avoids the point of what the user is trying to say. The person here has much more patience than me. It's almost like intuit has an internal competition going on. How long can we stay market leaders while delivering the worst product possible and updating and fixing practically nothing, and having our employees use the most infuriating instance of corporate speak to gaslight you into thinking you're somehow using the product wrong.

For anyone wondering, I go through the same thing with the assisted live bookkeeping (the actual bookkeepers are great, very knowledgable and professional) . You know what I was told once after I pointed out an error in the software? "You should send in some feedback to get that fixed. The software programmers, you know, they aren't accountants, so sometimes they aren't familiar with how it should work..." This is an accounting software!! How are you gonna say that?

The issue? In the "All Sales" section, when you add a sales receipt it adds to the total at the bottom of all the sales you have made, and when you add an unpaid invoice it also adds to the total, but when the customer pays the invoice, it SUBTRACTS the value of the payment from the total, canceling out the value of the invoice and not accurately reflecting "All Sales" that you have made. And it took about ten minutes of going back and forth with the assisted bookkeeper to show her that no, I was not using the product wrong or inputting something wrong, this was a system error.