Thank you so much Chrea...that worked.  BUT, I did find a way to chat with Intuit...and they don't support programs purchased outright through a store.  So, I'm stuck with either subscribing to an online program, or finding that password I changed it too?  I've gone through hundreds of papers on my desk to no avail.  Not sure how they can upload my 6 months worth of bookkeeping into an online subscription if I can't get into my account, and they can't unlock it for me??

@bsb4 

You can purchase another QB Desktop 2019 license. You should contact @Fiat Lux - ASIA for help.

It's sad to hear about your old computer, @bsb4. Don't worry, I'll lend a hand in accessing your license number.

You can log in to CAMPs (Customer Account Management Portal) using your Intuit account to access your license number. Here's how:

1. Sign in to camps.intuit.com.
2. Find your QuickBooks subscription in the Products & Services list.
3. Select Details. From there, you'll see your license and product number.

You can also refer to this article for more information: Find your license or download QuickBooks Desktop

If you can't log into your CAMPs, please contact our QuickBooks Support team so they can check this information in the system. 

Furthermore, you may visit this article to learn more about finding important information in QuickBooks: Find QuickBooks Desktop and Point of Sale product and license info.

I'll be around if you need additional assistance or QuickBooks concerns. Just leave your reply below, and I'll surely get back to you.