I’m glad to see you in the Community. I can help you in clearing the Journal Entries from the register in QuickBooks Online (QBO).
In order for the Journal Entries to show on your Reconciliation Report, you must first clear it from the bank register and then reconcile the transactions. Here’s how:
1. Go to Accounting from the left pane and select Chart of Accounts.
2. Locate the account and click the View register link.
3. From there, select the JE.
4. On the check icon column, select C to clear the transaction.
5. Hit Save.
Once done, you should now be able to see these entries on your reconciliation page to start reconciling. To do that, follow the steps below:
1. Go to Accounting from the left pane and select Reconcile.
2. Select an Account and enter Beginning balance and Ending date.
3. Click Start reconciling to open the Reconcile page.
For more information, check out this article: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/How-to-reconcile-accounts/m-p/186470.
Right after that, the Journal Entries will now show on your Reconciliation Report.
That should do it. Please get in touch with me if you have further questions. I’m always available for all of your QuickBooks needs. Cheers to a safe and productive day!
The steps given above are for QuickBooks Online, Ann35.
You can do a mini reconciliation instead. Mini-reconciliation is a method that uses an "off-cycle" reconciliation which means that you leave the reconciled periods to correct the current balance. Here are the steps on how to do a mini-reconciliation:
For more guidance, feel free to check out this article: Fix issues when you're reconciling in QuickBooks Desktop.
You might also want to check out this article to learn more about the reconciliation workflow: Learn the reconcile workflow in QuickBooks.
I'll be right here if you need anything else.
I know away to check off a General Journal (GJ) in QuickBooks, @Ann35.
I’m glad that you’ve come to the Community for assistance. Let me share instructions here so you can proceed to the reconciliation process.
You can generate an Account QuickReport in QuickBooks Desktop to check this GJ. You can customize it just like a report you view from the Reports menu.
For your future reference, here are detailed steps to reconcile accounts in QBDT. This ensures everything is accurate and match.
Don't hold back to drop a comment below if you have additional QuickBooks questions. The Community team is here to help. Take care always!
Thanks for joining in on this thread, stillkat-gmail-c.
It looks like you are using the international version of QuickBooks Online. This is why you see the Account history option instead of the View register.
You can click the Account history link to view the transactions and find the journal entries you want to clear. I've got this sample screenshot for a visual reference:
For more information about reconciling an account or if you have any discrepancies with the report, you can check out these articles:
If you have any follow-up questions regarding the option in the reconciliation, please let me know in your reply. I'll be around to help. Have a good day ahead.