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jtleonard05
Level 1

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

 
9 Comments 9
KhimG
QuickBooks Team

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

Greetings, @jtleonard05.

 

I’m glad to see you in the Community. I can help you in clearing the Journal Entries from the register in QuickBooks Online (QBO).

 

In order for the Journal Entries to show on your Reconciliation Report, you must first clear it from the bank register and then reconcile the transactions. Here’s how:
1.    Go to Accounting from the left pane and select Chart of Accounts.
2.    Locate the account and click the View register link.
3.    From there, select the JE.
4.    On the check icon column, select C to clear the transaction.
5.    Hit Save.

 

 

 

Once done, you should now be able to see these entries on your reconciliation page to start reconciling. To do that, follow the steps below: 
1.    Go to Accounting from the left pane and select Reconcile.
2.    Select an Account and enter Beginning balance and Ending date.
3.    Click Start reconciling to open the Reconcile page.

 

For more information, check out this article: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/How-to-reconcile-accounts/m-p/186470.

 

Right after that, the Journal Entries will now show on your Reconciliation Report. 

 

That should do it. Please get in touch with me if you have further questions. I’m always available for all of your QuickBooks needs. Cheers to a safe and productive day!

qbteachmt
Level 15

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

You don't need to use JE for Banking. You already have the Banking entry types as checks and transfers and deposits.

Ann35
Level 1

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

I don't see that option.  I have QB desktop pro 2018.  

Ann35
Level 1

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

I don't see that option.  I am using QB Desktop Pro 2018

MaryLurleenM
Moderator

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

The steps given above are for QuickBooks Online, Ann35.

 

You can do a mini reconciliation instead. Mini-reconciliation is a method that uses an "off-cycle" reconciliation which means that you leave the reconciled periods to correct the current balance. Here are the steps on how to do a mini-reconciliation:

  1. Go to the Banking menu then choose Reconcile.
  2. Select the bank account with the transactions you need to reconcile.
  3. In the Statement Date field, enter date for an "off-cycle reconciliation." This date can be any date between your last reconciliation and the next scheduled one.
  4. Enter the balance of your last successful reconciliation in the Ending Balance field then click Continue.
  5. In the Reconcile window, check off the transactions you are fixing and re-reconciling.
  6. Make sure the Difference field shows $0.00.
  7. When everything looks good, hit Reconcile Now.

For more guidance, feel free to check out this article: Fix issues when you're reconciling in QuickBooks Desktop.

 

You might also want to check out this article to learn more about the reconciliation workflow: Learn the reconcile workflow in QuickBooks.

 

I'll be right here if you need anything else.

Ann35
Level 1

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

I need to know how to check off a GJ as cleared so that I can reconcile.  I see and understand how to do it for QB online.  I have QB desktop pro 2018.  

MadelynC
Moderator

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

I know away to check off a General Journal (GJ) in QuickBooks, @Ann35.

 

I’m glad that you’ve come to the Community for assistance. Let me share instructions here so you can proceed to the reconciliation process. 

 

You can generate an Account QuickReport in QuickBooks Desktop to check this GJ. You can customize it just like a report you view from the Reports menu.


Here’s how:

 

  1. From the Lists menu, select Chart of Accounts.
  2. Locate the account used, then click the Reports dropdown menu.
  3. Choose QuickReport.
    Capture.PNG
  4. Press the Customize Report button.
  5. Under Columns, select Clr.
  6. Click OK.
    Capture.PNG
    Capture.PNG


For your future reference, here are detailed steps to reconcile accounts in QBDT. This ensures everything is accurate and match.


Don't hold back to drop a comment below if you have additional QuickBooks questions. The Community team is here to help. Take care always!

stillkat-gmail-c
Level 1

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

When I go to the chart of Accounts and click on the account I want , (bank), there is no View Register, just Account History

RenjolynC
QuickBooks Team

I have journal entries that are no posting to my reconciliation report. How do I get them to clear from my register? I

Thanks for joining in on this thread, stillkat-gmail-c.

 

It looks like you are using the international version of QuickBooks Online. This is why you see the Account history option instead of the View register. 

 

You can click the Account history link to view the transactions and find the journal entries you want to clear. I've got this sample screenshot for a visual reference:

 

 

For more information about reconciling an account or if you have any discrepancies with the report, you can check out these articles:

 

If you have any follow-up questions regarding the option in the reconciliation, please let me know in your reply. I'll be around to help. Have a good day ahead. 

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