I need to cancel my Quick Book account. Haven't used since 2020. Cancel the billings to my credit card

@Rivergreen   Feel free to follow ANY of the steps already provided to cancel your account.  No one here can do that for you.  

Hi @Rivergreen, 

I understand it's been a while since you haven't used your QuickBooks Online and wants to cancel. I will guide you through this procedure to ensure that you are no longer charged. Here's how:

1. Go to Settings.
2. Under Profile, click Subscriptions and Billing.
3. Under QuickBooks (specific plan subscription) tab, click Cancel.
4. Click Continue to cancel.

Also, please note that cancelling your QuickBooks Online depends on where you signed up for that subscription. If you signed up through a mobile app store, you'll want to cancel it from there.

If you want to use your subscription again, you can always reactivate your account.

It's good be part of your QuickBooks journey @Rivergreen. We're always right here if you have additional questions about the cancellation process.

I Purchased a quick buck product last night and I need to cancel and get a refund

2 I need to talk to a live person

Please have someone call me at [Removed] [Removed] at [email address removed]

@Ruthl   Go back and read through this thread.  No one can, nor will call you back, unless it's for fraudulent reasons.   Feel free to follow any of the steps already provided to reach Intuit./ QB. 

It's sad to hear you go @Ruthl. However, I'd be glad to assist you in canceling your account a refund. 

First, let me guide you on how to cancel your QuickBooks Online subscription.

Here's how :

1. Sign in to your QuickBooks Online account.
2. At the upper left corner, click the Gear icon. then select Subscriptions and Billing.
3. Under your QuickBooks plan, select Cancel.
4. After that, hit Continue to cancel.

On the other hand, here's how to request a refund for your account that has been purchased directly from Intuit :

1. In the Intuit refund request module above, select Intuit.
2. Select the product you are requesting a refund for then enter your bill number and Associated email.
3. After that, select Find my order details  and review your order details and charges.
4. Select the items to be refunded and the reason for the refund request.
5. Provide more details, if applicable.
6. Fill in your Contact details and Mailing Address.
7. Select Submit.

For more detailed steps, please refer to this article: Request a refund for your QuickBooks product

Moreover, I'll add this article in case you encounter some difficulties in managing your customer payments : Void or refund customer payments in QuickBooks Online.

Feel free to leave a comment below if you have any QuickBooks-related concerns. It'll be my pleasure to provide assistance. We hope to hear from you in your future business ventures. Keep safe.

I need to cancel a payment that I just made

Hi there, @Jl4111.

Thanks for checking in with the QuickBooks Community. I hope your day is going great. 

To clarify, are you referring to your QuickBooks Online Subscription? If so, you'll need to contact our Customer Care Team for further assistance. This way, an agent can review your account in a secure environment then review the list of charges and help cancel a processed payment. 

You can use the link below to connect with our team directly:

• QuickBooks Online Support

On the other hand, if the payment has been fully processed and you wish to get a refund, I recommend filling out our Refund Request Form. 

You can see information about filling out this form and access it using the link below.

• Request a refund for your QuickBooks Online Subscription

Please don't hesitate to let me know if you have any questions or concerns. Take care! 

We need to cancel our order today due to accountant issues.

We will get back to you in January 2024.

Thank you!

[removed]

Thanks for checking in with us, WJJ.

Are you trying to return the product or service you ordered from Intuit? Do you need to cancel invoice payments or request a refund? We would appreciate any information or screenshots you can give us to help us locate the problem.

Update me in the comments section below. I'm hoping to hear from you as soon as I can. Take care always!

I need to avoid paying for current annual subscription billed in American Express since I am cancelling now and billing was due in Match 2024

@Billbo917 

QB Online or QB Desktop?

Greetings! @Billbo917. Thank you for coming to the Community for help. It's our pleasure to be part of your business. I can share some information about your subscription.

To avoid being charged for the annual subscription in March 2024 for your QuickBooks Online subscription linked to American Express, you must cancel before that date.

After canceling your QuickBooks Online subscription, you can still access your data in read-only mode for up to one year. For more information, check out this article: What happens to my QuickBooks Online data after I cancel?

However, if you've decided to cancel your subscription, here's what you'll need to do:

1. Login to QBO and choose the duplicate account you want to cancel.
2. Go to the Gear icon and then select Account and Settings.
3. Choose Billing and Subscription.
4. Under the QuickBooks section, click Cancel.
5. Follow the steps to cancel your account.

For more guidance, feel free to check out this article: Cancel your QuickBooks Online subscription or trial. 

Furthermore, we'd recommend checking these pages to learn more about what will happen to your data and how you can export it outside the program:

• Export Data out of QuickBooks Online.
• How to re-subscribe to or reactivate QuickBooks Online.

Let me know in the comments if you need help with managing your QuickBooks account or subscription. Feel free to reach out anytime. Have a great day!

I need help canceling an account with my banking information 

I have two scenarios that I can think of about this. I'll show you what you can do about this, Mep77.

If you're referring to your connected accounts on the banking page, you'll want to disconnect them so they won't show up in your banking information. To do so, follow the steps outlined below:

1. Go to Transactions, then Bank transactions.
2. Select the correct bank account.
3. Click the pencil icon, then Edit account info.
4. Press the Disconnect this account on save checkbox.
   Note: If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
5. Click Save and Close.

On the other hand, if you want to cancel your subscription, you can follow the steps provided by @LollyNino_C above.

Furthermore, learn how QuickBooks suggests categories for transactions based on how you have categorized similar ones. To know more check out this article for more information: Categorize Online Bank Transactions in QuickBooks Online.

Please let me know if you're referring to something else so we can get back to you as soon as possible. You can always post a reply below.