Allow me to share some info about the Master Admin claim in QuickBooks Online (QBO). If you're going to transfer the master admin role to an existing QBO user, you may follow the steps below:
If you want to transfer the role to a new user, you may see this article for the detailed steps: Change your QuickBooks Online master admin user.
Also, here's a helpful article that you can open to know more about managing users in your QBO account: User types and user permissions.
Please let me know if there's anything else I can do for you about the master admin claim in QuickBooks. I've got your back and am always willing to help. Take care always.
The Master Admin listed on my account Sean Lyles was released from the company in March of 2019. I need to get the Master Admin changed to me "Gwyn R Picerne" as I am the owner of the company and I need to access account for tax purposes.
I did dissolve the Sterling Trade Services LLC in June of 2019.
Hi there, gpicerne,
You can follow the link provided by @Fiat Lux - ASIA in this to process your master admin request.
Or you have the option to contact our QuickBooks Online Support Team. They can help process the claim for you in a secure environment. Here's how to get in touch with them:
Let me know how the contact goes by leaving a comment below. I'm always right here to help ensure you're able to change the master admin of your account.