@jsrcontractor 

Can you login to CAMPS as the Primary Contact and find your license code there?

Welcome to the Community space, @jsrcontractor. Let me add some information about desktop subscription renewal.

Before anything else, may I ask if you've encountered an error message upon logging in to your account or when you tried to pay using your card? Providing additional information or screenshots could help us deliver an effective solution.

In the meantime, if you encounter a prompt stating that your QuickBooks Desktop (QBDT) subscription has lapsed or expired and you cannot access the program, we can review your license status and update your billing information in the Customer Account Management (CAMPS) portal just like what 4Gal said.

Here's how:

1. Sign in to https://camps.intuit.com using the email address you used to register your product.
2. Choose QuickBooks Desktop from your Products and Services.
3. Click Details to update billing info or select Download to view license info and download any versions of QBDT.
4. Click Edit beside your Payment Method. 
5. Update your payment info and then click Save and Close.

For step-by-step guidance, please refer to this article: Change, manage, or update your Intuit account with CAMPs.

If the issue persists, you may contact the QBDT Support Team by contacting their number directly for further assistance in renewing your subscription which can be found at the lower part of this article: Contact QuickBooks Desktop support.

Moreover, this article can guide you if you require updates to your Intuit Account profile: Access and manage your data from your Intuit Account.

Please know that you can return to this thread if you need additional assistance with desktop subscription renewal or any QuickBooks concerns. Take care.

I do not want to pay for a renewal.  I want to simply keep the version I have now as it is only a pass through account/company.  I have QB online for the company that handles day to day operation.  How do I ensure that it is not renewed @675$

@amginme 

Login to CAMPS and cancel your subscription.

https://camps.intuit.com

I need to update my card on file for the renewal desktop. I do not have an intuit account.

@YardMa5ter 

Can you login to CAMPS and find your license there? If you can't find your license code, you have to purchase a new license. Which QB Desktop year version do run? Do you need to run any add-ons? e.g QB Payroll

I appreciate you taking the time to express your concerns, @YardMa5ter.

Let me provide information so you can update your card on file for the renewal of your desktop.

To begin with, since you indicated that you'll be updating for renewal, it means you have an Intuit account. This may be different from the account you use to sign in to your company file. CAMPs use the email address you used to register your product, which may be different from the one you use for signing in to your company file.

In addition, if the email you used to register your product wasn't connected with an Intuit Account, an account was automatically created for you. Therefore, you may need to claim that account if you've never signed in, or you may need to merge accounts if you have multiple accounts.

Here's what to do:

1. Select I forgot my user ID or password.
2. If that doesn’t help, go back to camps.intuit.com and select Claim Account.
3. If you still need help, see Get help signing in to CAMPs.

For reference, you can check this article: Change, manage, or update your Intuit account with CAMPs.

For future reference, you can check this article to learn how to access your Intuit Account and download your data: Access and manage personal data from Intuit.

If you have any concerns about the renewal of your desktop, please tag me in the comment section, @YardMa5ter. I'll assist you in any way possible.

the preauthorized payment came out on the 29 November but when i log into quickbooks its saying has reached the expiration date and can longer open

@tinalyon 

Login to CAMPS and check your license status. Is it Active or Canceled?

To smoothly access your account is important, Tinalyon. Allow me to provide you with the details on how you can open your account even if it's expired.

I agree with what @Chrea shared about login via the Customer Account Management Portal (CAMPs) to check the status of your license. Moreover, you can review and update your payment method, change a credit card, and update your billing information and email addresses. Here's how:
 

1. Go to camps.intuit.com
2. Sign in with your Intuit Account info. This could differ from what you use to sign in to your company file.

If you see multiple products to choose from, select QuickBooks Desktop to go to CAMPs.

This will be the quickest and simplest method to manage your accounts, contacts, products, billing, and checking.

Furthermore, I recommend contacting our support team. They have the tool, as well as they can review your account and provide a reliable solution.

For reference, you can check this article: Get help with QuickBooks products and services.

I'll add this article for reference if you want to check the histories of charges that were billed to your account: Find your QuickBooks Desktop billing history.

For unanswered questions, please do not hesitate to hit the Reply button, I'd be more than happy to help.

Hi , 

I cannot get into my desktop plue Quickbooks account as it says my subscription has expired. I have

updated my credit card information online, but cannot find out how to reactivate my subscription.

Can you please let me know what to do or call me at [removed]

@JohnBeachBoy  Oh, that is not good.

Condolences on the possible loss of your grandfather'd subscription rates.

You'll want to call the Sales number above; they can get you routed to where you need to go.

I'd provide a phone number but, as your own post shows, phone numbers are auto-scrubbed from posts.

You can renew your QuickBooks Desktop (QBDT) subscription by getting in touch with our Support team, John. They have the necessary tools to assist you with the renewal process. I'd be glad to help you contact them.

To contact them, please refer to this article: Renew your subscription or use view-only mode in QuickBooks Desktop. Then, go to the Renew your QuickBooks Desktop subscription section for their contact number.

You can also refer to this article to help manage your subscription using the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscriptions and services.

Just leave a reply below if you have follow-up questions on how to renew your QBDT subscription. The Community is available anytime to provide additional details. Stay safe.

@JohnBeachBoy 

Can you login to CAMPS and find your license code there?

https://camps.intuit.com