It’s nice to see you in the Community, seaviewfinancial.
Let me provide some information about managing users in the online program. Then guide you on how to remove an accountant user.
In addition to @john-pero's answer, you can remove a user as long as you have admin rights. If you’re the one paying for the subscription, let’s go to the Manager users page to delete your accountant. Performing this process is a breeze, and I’m here to guide you.
- Login to QBO as the primary admin.
- Go to the Gear icon in the upper right to select Manage users.
- Navigate to the Accounting firms tab and look for the accountant you wish to remove.
- Click the drop-down arrow in the Action column and choose Delete.
- Choose Delete to confirm the action.
If your subscription is under the accountant's wholesale billing, contact them to remove your company from their plan. This way, you can manage your account.
Here’s an article that provides more details about adding or removing an accountant: Invite an accountant to review your accounting in QuickBooks Online. It includes a video for visual reference.
You can also read through these guides for future reference. From there, you’ll learn how to manage user roles, permissions, and know the tasks each user can do in the company.
Reach out to me if you have any clarifications about removing a user. I’m more than happy to answer them for you. Have a great week ahead.
