Does anyone have any issues with Venmo? All of a sudden Quickbooks won't connect with Venmo and download the transactions. I've checked the log in and it is ok.

I appreciate the initial steps you've performed, @active waggers. I understand that encountering issues with account connections can be challenging, and I want to assure you that I'm here to assist you. I will do my best to provide you with the necessary information and help to resolve this matter.

To start, did you encounter any error messages while attempting to connect to Venmo? If yes, I'd like to ask what specific error message that is. This will enable me to provide you with precise assistance and customized solutions for the particular error you are encountering. Any additional information would be greatly appreciated.

While waiting for your response, you can manually upload your bank transactions into your QuickBooks account. Begin by logging in to your bank's website and following the instructions on how to download the transactions.

Here's how to upload the file:

1. Select Banking from the sidebar menu, then go to the Banking tab.
2. Choose Upload from file from the Link account drop-down arrow.
3. Hit Drag and drop or select files and choose the file you downloaded from your bank.
4. Select the file then hit Open.
5. Follow the on-screen instructions, then click Next.
6. When you’re ready, select Let's go.

You can then review and categorize your transactions to make sure they're correctly assigned to the appropriate accounts

Additionally, I've included these articles that'll help you what to do when you encounter error messages when you encounter bank errors in QuickBooks Online:

• What to do if you get a bank error or can't download transactions in QuickBooks Online
• Fix bank errors 102 and 105 in QuickBooks Online and QuickBooks Self-Employed

We understand that connecting Venmo to QuickBooks Online should be a smooth process, and we apologize for any inconvenience this may have caused you. We want you to know that we are here to support you and are happy to assist you with any additional questions you may have. Simply reply to this message, and we will respond promptly. Stay safe.

Thank you for your reply. I used to do it manually and it would take so long. I just cannot understand why it suddenly won't work. I tried to log in directly onto Venmo with the same credentials and I do not have any issues. It is only when I try to "connect bank" in Quickbooks that I do. Attaching a screen shot and will send another shortly.

Here's another screenshot

I appreciate the additional details and screenshot, active waggers.

I've noticed that you're encountering an error 103 when attempting to link your Venmo account in QBO. Typically, this error indicates that the user ID or password provided for the bank account you're trying to connect is incorrect.

Based on your previous reply, it seems that you were able to successfully log in to your Venmo account using the same credentials.

When attempting to reconnect or make a connection in QuickBooks Online (QBO), it's important to manually enter the user name and password, rather than relying on the browser's auto-fill or auto-populate feature. This can help ensure that the correct and up-to-date information is entered.

Aside from that, there are also times that excessive cache and other browser-related issues can sometimes lead to improper functionality or display of incorrect information in QuickBooks Online (QBO), including banking errors. 

To fix issues related to cache and other browser-related problems in QuickBooks Online (QBO), you can try logging in to your account in an incognito or private browsing session. This can help ensure that the browser does not cache old information from previous sessions.

Here are some steps you can follow:

1. Open your browser and click on the three dots in the upper-right corner.
2. Select "New Incognito Window" or "New Private Window" from the dropdown menu.
3. Log in to your QBO account in the new window.
4. Check if the issue persists.

Alternatively, you have the option to switch to other browsers and log in to your account using them. Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge are all compatible with QBO. 

Following this, verify if the Venmo connection has been reestablished. Then, return to your original browser and perform a cache clearing. For guidance, please refer to the following article: Clear Cache and Cookies to Fix Issues When Using QuickBooks Online.

Here are some additional resources that can be helpful when working with your banking transactions in QuickBooks Online (QBO):

• Unmatch Downloaded Bank Transactions or Move Them to Another Account
• Undo or Remove Transactions From Reconciliations in QuickBooks Online

Please don't hesitate to reply back to us if you require additional assistance when working in QBO. We are here to help, and you're welcome to return anytime you need our support.

I tried both of these two options - private browser and clearing the cash and manually entered the username and password and it is still not working.

I'm having the exact same issue. It's SOOOO frustrating.

I'm having the exact same issue. It's SOOOO frustrating.

Hello, there! We understand the frustration and inconvenience caused by the runtime error you're experiencing and how this can affect on your banking activities. 

We have received reports about Error 103. We suggest contacting our Support Team to be added to the list of affected users. We cannot give an exact timeframe for resolving this issue. However, our engineers are doing their best to fix the problem. We will keep you informed through email as we make progress towards finding a fix.

To contact support:

1. Sign in to your QuickBooks Online company. 
2. Select Help (?).
3. Click either tab to get started: Assistant or Talk to human.
4. Search Contact Us,  then Start a chat with a support expert.

Feel free to visit these articles moving forward for your reference in managing bank transactions in QuickBooks Online: 

• Categorize and match online bank transactions in QuickBooks Online
• Manually upload transactions into QuickBooks Online 
• Categorize transactions in QuickBooks Self-Employed 
• Reconcile an account in QuickBooks Online

Know that the Community team is available 24/7, and we are looking forward to assisting you if you have other QuickBooks-related concerns. Have a prosperous year!

I'm also having this same issue. I know venmo is notorious for connecting poorly with qucikbooks.

i've had this happen some time ago, it took about a week or two to resolve it self. Just keep trying - but don't manually add your tractions if you can help it - it'll make things more complicated when things do start to sync.

I'm having the same issue.  When I upgraded to QB Advanced a couple months ago, I all of a sudden needed to to re-verify my Venmo account with every update.  Annoying, but doable.  Starting a couple days ago, I'm unable to connect to venmo at all.   I've double checked my venmo.  I can log in fine there.   I tried to update venmo in an incognito window as we recommended in this thread but that didn't help.

The error code I get is 103.

Given the number of people experiencing this issue with the recommended fixes not working, let's do better Quickbooks!  We rely on you for up to date financial information.   I can't just not have a key account not included. 

We appreciate you for notifying us that you're also having the same error on your end,@BABSR. We see where you're coming from, and what you feel right now is valid. With that in mind, I have information here that at least will make you feel better.

As my colleague mentioned above, we received reports of the same error. And currently, an investigation (INV-92329) about Error 103 trying to update Venmo bank feeds is ongoing.  Please know that our experts are doing their best to fix this issue as soon as possible. This is why it is best to contact QBO Live Support to add you to the affected users. You'll receive an email once an update is available.

Moreover, you can also talk about how and when the error occurred on your end. The information you provide will help speed up the progress of the investigation and will be kept safe.

Additionally, you can utilize these articles to manage your bank transactions:

• Manually upload transactions into QuickBooks Online.
• Categorize and match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

We value your effort in posting here in the Community, and your experience isn't easy. If you need clarification, don't hesitate to reply to this post. Take care always.

I have the exact same issue.

Hello there, @fullcourthoops22.

I understand how frustrating it must be to encounter different error codes during the connection.

Upon checking here, we have an ongoing investigation into this error 103 when connecting Venmo to QBO. We also received several reports regarding other users having the same issue. Rest assured, our product engineering team is doing their best to resolve this error ensuring a seamless integration between Venmo and QBO. We appreciate your patience and understanding as we work towards a solution.

That said, I recommend reaching out directly to our QuickBooks Support team so you'll be added to the list of affected users. This way, you'll be notified via email once there's an update about the fix.
 

Here’s how you can reach out to them:
 

1. Go to the Help icon in the top right-hand corner.
2. Press the Contact Us button.
3. Enter your question in the box and hit Let's talk.
4. Choose the best way you'll want to reach out to us.

Please check their available hours since they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

Moreover, I'm adding this article to learn what to do if you see error messages or don't see recently downloaded bank transactions: What to do if you get a bank error or can't download transactions in QuickBooks Online.

As always, I'm here if you have questions about connecting banks in QuickBooks. I'm looking forward to assisting you again. Have a good one.

I have the same issue today. First it said my secondary authentication number didn't work, so I tried to sign in. Then I did "go to bank" and was able to sign in to Venmo fine. Tried to sign in again, nope.

It's annoying that I have to get an authentication code each time, so I only do Venmo at month end. Fortunately it is for my husband's account and not a client! Now this added mess.

Having exact same issues. Upgraded our QBO acct a couple months ago and began having to reconnect Venmo 4-5 times per week and now it won't connect at all even though user name and password work fine on Venmo.

Thanks for joining this conversation, dwellwell

Maintaining a connection between Venmo and QuickBooks is important for consistently and accurately recording your financial transactions in your accounting records. 

Upon checking our record, the investigation is still in-progress. I understand that this needs to be fixed as soon as possible. Our engineers are investigating this issue. Rest assured we will provide an update once information is available. 
 

While our engineers are looking into this, I recommend contacting our Support Team to add your company details as one of the affected users. Here's how:

1. Within your QBO account, go to Help in the upper-right corner.
2. In the Search tab, click Contact us.
3. Enter a brief description of your concern.
4. Click Continue.
   

 Rest assured we will provide an update once information is available. Know that you can always post in the Community if you have other questions. Take care and stay safe.

Yes I'm having the exact same problem. error code 103

Havent been able to link to venmo since aug 28th and its getting frustrating.

Ive updated password, works perfectly fine in the venmo app. just nothing works through QB or directly online. Unauthroized Auth error shows when trying to login online. Ive cleared cache, gone incognito, all the above... still not working

I understand the importance of linking your Vemo account to QuickBooks Online, chrisllc.

I've checked our system and found out that the investigation related to error 103 is still in progress. Our engineering team is actively working to resolve this issue. 

I recommend contacting our QuickBooks Support Team. They have the tools and will include you as an impacted user, making sure you receive a notification once the issue is resolved.

Here are the steps to follow:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the Send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. You can either select Chat with us or Have us call you.

In the meantime, I suggest manually uploading the transactions to the program. This way, you can continue categorizing your data and put them into the correct account.

Moreover, I've added an article that'll help you review your accounts in QuickBooks to ensure they match your bank and credit card statements: Reconciliation Workflow.

We appreciate your patience on this matter. Please keep us posted if you need additional assistance managing your Bank feeds. We're always here to help you out.

I contacted Venmo &  was told that they no longer connect to QuickBooks.. QuickBooks had told me too contact them about the issue. Really poor communication from QB if this is true.

I was told by Venmo that you can no longer connect QB to Venmo. Was that information correct?

Greetings! Having you join the Community space is greatly appreciated. It's our pleasure to provide you with the information with regard to Venmo connectivity.

We didn't receive any notice that Venmo can no longer connect to QuickBooks. However, we've received reports about Error 103, resulting in the inability to connect Venmo to QuickBooks. It would be best to contact our Support team again so you'll be added to the list of affected users. We understand the frustration of not having this function as expected and the importance of getting this resolved as quickly as possible. We are working to identify the cause to provide a solution and will provide you with updates regarding the status of this issue via email.

1. Sign in to your QuickBooks Online company. 
2. Select Help (?).
3. Click either tab to get started: Assistant or Talk to human.
4. Search Contact Us,  then Start a chat with a support expert.

You can visit these articles for your reference in managing bank transactions in QuickBooks Online: 

• Categorize and match online bank transactions in QuickBooks Online
• Manually upload transactions into QuickBooks Online 
• Categorize transactions in QuickBooks Self-Employed 
• Reconcile an account in QuickBooks Online

Please know that the Community team is available 24/7, and we are looking forward to assisting you if you have other QuickBooks concerns. Take care!

When I contacted the support team, they told me to contact Venmo.

Yes, me too. I reached out to Venmo and they've not replied with anything helpful. Please help! A manual upload is not going to work.

I have had the same issue and it's incredibly frustrating and a huge problem for me. I got the same runaround from support to talk to Venmo even though there's nothing meaningful to share from the error message. Nonetheless, I reached out to Venmo and have not heard anything either. This is a major issue.