I can't find my state quarterly unemployment report

Thanks for dropping by the QuickBooks forum. I'll share information and guidelines to help you get through this.

If you're using QuickBooks Online Payroll Enhanced, you can view your tax forms by following these steps:

1. Go to the Taxes menu and click Quarterly Forms under the Forms section. 
2. Look for the state unemployment tax form and click on it.
3. Choose the form you want to file.
4. Review the form to verify the info, and Submit it when you're ready.

If you're using the Payroll Core, Premium, or Elite, and you chose to have us pay and file your federal and state payroll taxes for you, you can follow these steps to view their copies.

1. Go to Taxes and select Payroll Tax.
2. Click the Filings tab.
3. Follow the on-screen steps to complete your tax filing.
4. Select Archived forms and filings to view a copy of the forms after they've been filed.

For detailed information, refer to this article: View your previously filed tax forms and payments.

If you're unable to find the forms, you can run some basic troubleshooting steps to address the issue.

You can perform basic troubleshooting steps to see if it is a browser issue. Sometimes, your search engine's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues.

I'm adding these articles you can use in the future:

• Set up local taxes in QuickBooks Online Payroll.
• Pay and file payroll taxes and forms in Online Payroll.

Please do not hesitate to reach out to us again if you have any additional concerns regarding QuickBooks. We are always here to assist you with any questions you may have. Stay safe!

No.  The form is still not there.  

Also in Edge Ctrl+Shift+P give me a Print pop up window.  

Hi there, deannafaubus. I appreciate you getting back to us and providing an update.

I want to ensure you can find the most recent state quarterly unemployment report. Since the form is not showing after following the steps provided by my colleague above, I suggest contacting our Payroll Support Team. They can pull up your account in a secure environment and help identify why the form is missing.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

To help you finalize your current payroll and plan for the next year with QuickBooks Online Payroll Core, Premium, or Elite, you may want to refer to this resource: Year-end checklist for QuickBooks Online Payroll.

Don't hesitate to let me know if there's anything else I can do to help. I'm always here to assist. Have a nice day!

I can't find mine as well and none of the help tips work. Extremely frustrating as I am now late on my filing because Quickbooks can't keep their $hit together. Nothing like expensive software that screws up all the time. I don't know how many times my trip/mileage auto-tracker has turned itself off which forces me to go back through my calendar and manually enter my business trips. 

I can't find mine as well and none of the help tips work. Extremely frustrating as I am now late on my filing because Quickbooks can't keep their $hit together. Nothing like expensive software that screws up all the time. I don't know how many times my trip/mileage auto-tracker has turned itself off which forces me to go back through my calendar and manually enter my business trips. 

I appreciate your efforts in following the troubleshooting steps shared by my peer above to get around this issue, @CDILLC. I'd like to ensure this gets sorted out immediately, so I'd like to redirect you to the best support available.

Since you're still getting the same results after performing the suggested steps above, I highly suggest reaching out to our Payroll Support Team. They have the necessary tools to check your account securely, are equipped with the necessary tools to locate your payroll forms, and can conduct further investigations into this behavior. Here's how:

1. Log in to your QuickBooks Online account.
2. Click the ? Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion about your concern, then click Continue.
5. Choose a way to connect with us.

Please check out our support hours to ensure we can address your concerns promptly.

Regarding your additional concern about mileage tracking, have you seen any error messages when the feature stops tracking? Also, what mobile device are you using to utilize the option?

In the meantime, you'll want to check out this guide that will walk you through the steps of troubleshooting common issues with the tracking feature: Fix mileage tracking issues in the QuickBooks Online mobile app. You'll also find instructions for checking the location settings on your tablet or phone.

I've also included the following articles to help you learn more about how to manage trips in QBO:

• Set up vehicles and mileage tracking in QuickBooks Online to use with the mobile app
• Automatically track mileage in QuickBooks Online

Please know that you're always welcome to post if you have any other concerns related to QuickBooks. I'll be here to lend a helping hand. Have a good one!

I was able to get the report via the chat feature. I did incur a $50 late filing penalty but QuickBooks refunded me the same amount, which is greatly appreciated.