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Let me provide some information about the report you need in QuickBooks Online (QBO), jonwhitak.
Our Transaction Detail by Account report is available if you're subscribed to an Essentials, Plus, or Advanced plan.
If you might be using the Simple Start version. you'll want to consider running an account quick report or upgrading your subscription to get the transaction detail report. Follow the steps on how you can upgrade your subscription:
If the same thing happens, and you subscribed to that plan. I recommend logging in to your account via a private window (incognito). This way, we can verify if this is a browser cache issue. To start, here are the keyboard shortcuts you can use in opening a private window:
If you’re able to view the report, I suggest clearing your regular browser's cache to refresh the system. If the issue persists, try using other supported browsers. That way, we can check if this is a browser-integrated issue.
I've additionally included a few detailed resources about working with reports that may come in handy moving forward:
Let me know should you need any further assistance with report that tailors your business needs. I'm always here to assist. Have a wonderful day.
Thank you for reaching out to us here on the Community page, @jonwhitak .
I'm happy to help you today so you'll be able to run a report that shows the breakdown of your inventory purchases per customer.
At this time, you can open the Transaction List by Customer report to get the information you need. Just filter the transaction type you want to display on the report as well as the customer names, and the report's date range.
Here's how:
Once completed, you can now see the transactions/purchases recorded per customer.
On the other hand, when opening reports in QBO (Transaction Detail by Account) be sure to choose the correct Report period and try switching the accounting method from cash to accrual to get the information you need.
Get back to me if you have any other questions. I'm a few clicks away to help. Have a good day!
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