I had an update to Quickbooks this morning and when I went to use it I could not login. Since then I tried to reset my password and now I am completely locked out. How can I get it unlocked so I can send out my invoices that have to go out today?
If you're still having trouble, I would contact the QuickBooks support team. They have the tools to look directly into your specific account. Follow the steps below and you'll be chatting with an agent in no time.
Go to Help, then select QuickBooks Desktop Help
Select Contact us
Give a brief description of your issue
Choose on of the options to contact support that worsts best for you.
If you have any other questions, feel free to reply below.
I had an update install this morning and I can't get in to my desktop version. I tried a reset and this is what I get now.
User Name:Admin Then current password, new password, confirm new password , etc.
I can't get pass this page. Admin is not my user name, but I can't change it this popup. This makes me crazy it was fine last use and now i have a ton of invoices that have to go out today and I can't get to them.