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Level 2

Need advice on passing QBO advanced certification exam

I could not pass the section 7 on the first 3 attempts.  Exam locked.  60 days later, my 4th and 5th attempts on section 7 failed again.  I only have one more attempt left before the exam locks again.  The problem is that I can't figure out what is wrong with my answer choices.  I have reviewed the module more than 4 times and attended the boot camp and reviewed the video 3 times.  I copied and saved all the questions on Word.  I still can't figure out what is wrong.  The feedback on the exam does not help.  On my first attempt, it only gave me two lists of what I need to review.  However, from 2rd to 5th attempts, it gave me 5 to 6 lists of things that I need to review.   This is after I changed the answer choices that I thought that it might have been wrong. 

 

Can someone please shed some light on?

 

FYI:  Passed all the other sections.  I am not a genius, but I am a good test taker. 

13 Comments
Anonymous
Not applicable

Re: Need advice on passing QBO advanced certification exam

We're glad to have you here, @Rawls19,

 

I appreciate the time you've given sharing your experience here in our forum. I want to make sure your concern with passing the QuickBooks Online Certification is addressed.

 

Giving you the best experience with completing the QuickBooks Certification is what we aim for. Our goal is to boost your confidence, establish your expertise, and help you earn your client's trust.

 

At the moment, we're unable to check your examination results in this public forum. But don't worry, we have a dedicated team that is working on monitoring and handling QuickBooks Accountant customers.

 

They have advanced tools to check your certifications and can share some insights on how to pass the examination. Here's how to contact us: How to contact QuickBooks Online Accountant support?

 

Should you have any questions on reconciling or anything else, please don't hesitate to let me know. Have a good day. 

Level 3

Re: Need advice on passing QBO advanced certification exam

I just spent the better part of 5 days taking the test. Failed about half of it. After 3 attempts I'm now locked out for 60 days THE TEST IS WAY TOO HARD! I'm very well versed in QBO. I've used it every day for years. The exam is tricky, there are questions that aren't on the training materials, plus there are math questions. The training materials are useless. It's not the CPA exam. They shouldn't deliberately obfuscate the education. They wonder why QBO is not taking off and only a tiny percent of user become Advanced Pro Advisors. I'm frustrated and angry.
Moderator

Re: Need advice on passing QBO advanced certification exam

Hello there, @truleigh.

 

I see you’ve been through a lot trying to get things how they should be. Going back and forth isn’t easy, but rest assured I’m here to point you in the right direction to get this fixed. 

 

I've found an answer to a post with a question similar to this. Let me direct you there: https://quickbooks.intuit.com/community/Account-management/QBO-Advanced-Certification/m-p/337235#M10....

 

Also, please know that the Community is always available and you're more than welcome to post your questions here.

 

Don't hesitate to let me know if I can be of additional assistance. Have a good day. 

Level 2

Re: Need advice on passing QBO advanced certification exam

I failed twice a total of six attempts. Yes, the training materials and boot camp events are nearly useless because the answer that you are looking for is not in the training material. Also, Copying questions and answers for the next attempt does not help much either because you don't know what questions were wrong or right. Exam feedbacks make it worse because you might change the correct answer choices.

 

Sometimes the answer choices make me wonder whether it was a typo. It feels like for whatever the reason, the system does not want me to pass the exam.

 

Sorry, I could not help you, but I feel your anger.

Level 3

Re: Need advice on passing QBO advanced certification exam

Glad to know I'm not the only one. I heard only 2-3% of QBO users are advanced certified. That's a ridiculously low certification rate. At least half the people who take the bar or CPA exam pass. And a word will be spelled one way in the training materials and another way in the test. Which tells me another team designed the questions (probably outsourced). The exam needs a thorough going over by a professional editor. (Numbers should be spelled out, words not hyphenated in the training materials should not be hyphenated in the exam!). Of course, the moderators, (or should I say bots) on this site are equally useless with their copy and paste responses.
Level 1

Re: Need advice on passing QBO advanced certification exam

The 

This test is silly. There are even parts of it that are blatantly incorrect and I did notify support when I came across a particular question to which they agreed that it is a bogus question and supposedly will remove it, but what about the other questions. How do I know I actually was incorrect? Or is it a system flaw? And what about this question... Does this make sense to any one? Am I not catching on to something? I use QBOA every day, none of this is new to me, but the questions are so obscure. What are 2 relevant settings related to Projects? (Select all that apply) Track inventory quantity on hand Show Items table on expense and purchase forms Track expenses and items by customer Create multiple partial invoices from a single estimate Track billable expenses and items as income in multiple accounts
Highlighted
QuickBooks Team

Re: Need advice on passing QBO advanced certification exam

Hello @Nicole321,

 

Let me route you to the correct support available so you can view the results of the exam.

 

You can contact our ProAdvisor Support. They have the tools to help you view your incorrect answers on the Advanced Certification.

 

I’ve also attached this article about the certification.

 

Please let me know if you have any other QuickBooks concerns. I’ll always be ready to help.

Level 1

Re: Need advice on passing QBO advanced certification exam

Trust me, I contacted support MANY times during this process. It's just a shame that the learning materials are so weak and that the test is such a mess. 

Level 1

Re: Need advice on passing QBO advanced certification exam

I too have contacted support but they haven't been helpful.  I'm looking for any guidance on additional study aids for the one section 8, Period End Activities, that stands in the way of my certification.  The online training doesn't have material included that are on the exam.  I think that I am answering them correctly based on my experience but still fail.  I'm not asking for someone to give me the answers but it would like a resource to study that can help.  Does anyone have a suggestion for additional resources to help with that section?

Moderator

Re: Need advice on passing QBO advanced certification exam

Hi @JamieNSC,

 

You can find several resources in the Training & Certification page for QuickBooks ProAdvisor. Let me share them with you.

 

To start with, here's the list of resources you can find as your reference for your certification exam:

Lastly, you can always QuickBooks Accountant Help Hub if in case you need some tips and related articles for future reference.

 

As always, you can leave a comment below or start a new thread if you have any other concerns. I'll be keeping an eye for your response.

Level 1

Re: Need advice on passing QBO advanced certification exam

Thank you. I found a Webinar, QuickBooks Online Advanced Certification Exam Prep Training: Part 3,at the training events link that you provided.  I'm watching the recorded Webinar and the instructor said that participants received a supplemental handout to complement the Webinar. How/where do I get that?

Anonymous
Not applicable

Re: Need advice on passing QBO advanced certification exam

Let me help where you can receive the supplemental handout, @JamieNSC.

 

It's nice to hear that you've found the webinar for the Advanced Certification. As long as you've signed up as a participant for the exam prep training, you should be able to receive the supplemental handout through your email. 

 

If you've registered, your information will be submitted to the webinar organizer and will use it to communicate with you regarding the event and other services. However, if you haven't, I'd suggest reaching out to our Proadvisor Support for a request to received the handouts. 

 

That's it. You can get back to me if you have additional questions about the webinar. I'm always here to help.

Level 1

Re: Need advice on passing QBO advanced certification exam

I hope you can help me- I just contacted support who told me "I'm sorry, but we don't have the option to view on what part of the exam you did wrong".

 

I cannot figure out which questions I answered incorrectly on the Advanced Reports exam.  I have been through the material and have support for each response that I chose.  Help!!

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