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Welcome to the Community, @ostekk.
Are you referring to the new sales tax system (automated)? If so, the option to switch back to the old one is currently unavailable. As a workaround, you may pull up the Sales Tax Liability Report in QuickBooks Online (QBO). This will display your non-taxable and taxable amount.
Here's how to do it:
I also suggest contacting our support team to check your account if they're able to switch you back to the old sales tax center. Here's how to reach them:
I'm also adding this article that tackles managing and filing your sales tax return in QBO for future reference: File your sales tax return and record tax payment in QuickBooks Online.
Please let me know if you're referring to something else or if you have any other concerns. I want to make sure everything is taken care of for you. I'll be here to help. Have a good one!
Hi Fritz -
Thanks for the reply. The workaround that you mentioned is how I have been filing my sales taxes for the last 2 months. The problem is that I have to pull 2 different reports, change the reporting period to "Last month" for both, hope that I don't forget to change the time period in between for the second report - and all of that just to get the same numbers that the previous report gave me on one page.
How is this an improvement?
Thanks for the reply,ostekk.
In the Quickbooks Online version, the Sales Tax Liability report only shows a summary of your taxable and non -taxable sales, along with the total sales tax you collected from customers. Also, QuickBooks Online (QBO) will calculate the sales tax based on the customer's address on file. If you are not able to see it, you'll need to run another report.
At this time, there isn't an option to switch back to the old sales tax center after migrating to the new one. This is because all the new QuickBooks Online accounts are now using the new automated sales tax center.
Just in case, I'll add these articles for future reference:
You might also want to learn more about customizing these reports and memorize them to save their customized settings.
Let me know how it goes in the comments below. If you have other sales tax report concerns, I'm just around to help. Take care always.
Explore this AST Filing and Reporting app to integrate with your QBO as a workaround.
Did you ever figure out a workaround? I chose not to update the ST page for quite awhile and then this month the option to "update later" was no longer available, so I'm having the same issue...I can't get the total gross sales for taxable AND non-taxable sales. The Sales Tax Liability report doesn't list Non-Taxable sales either...it just displays $0.
Hello, @KrisG9988! Thank you for joining the conversation.
I noticed that you have raised a similar concern in another thread. My colleague, GlinetteC, has already addressed your question. You can find her response by following this link: https://quickbooks.intuit.com/learn-support/en-us/taxes/re-updated-sales-tax-page-in-qb-online/01/12...
In addition, you may find the following articles helpful:
If you have any other QuickBooks-related questions, feel free to let me know in the comments. I'm here to assist you. Stay safe!
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