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adeeparker
Level 1

Anyone else having problems connecting to QBs Online today?

 
1 Comment 1
MarkAngeloG
QuickBooks Team

Anyone else having problems connecting to QBs Online today?

Hi there, @adeeparker.

 

As of now, our status website shows no reported issues regarding connection problems in QuickBooks Online. This means that our systems are running smoothly without any known connectivity issue.

 

QBO is a web-based service that relies on your computer or device processing power, available memory (RAM), and Internet connection.

 

Are you having trouble accessing your account? If so, can you tell me what happens when you log in to your account?

 

Moreover, if you're experiencing slow connections with QuickBooks Online, I'm here to guide you through fixing your connectivity with QuickBooks Online.

 

We highly recommend using Google Chrome browser to get the best experience possible. If you're already using Chrome, ensure to update it to the latest release.

 

Here's how:

 

  1. Go to the Chrome menu.
  2. Select Help and choose About Google Chrome.
  3. Update to the latest version.

 

You'll want to confirm that your operating system meets the system requirements for QuickBooks Online and has a fast internet connection.

 

For more details, you can read this article: Why is my QuickBooks Online slow?

 

On the other hand, you're referring to bank account, I'd like to ask if you encountered any specific errors? I would also like to know which financial institution you use so we can identify any current issues with your bank.

 

In case if there is a system maintenance going on with your bank or required updates needed to change, you can try logging in to your bank's website or contact their support. Otherwise, if everything in your bank is in its best state, I recommend using manual online banking updates in QuickBooks Online.

 

Feel free to reply with further concerns about QuickBooks Online system performance. I'd be glad to help you anytime.

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