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PKN2020
Level 1

Bank Feeds Memo

Hello,

 

I did some research but could not figure out an answer to my question.

When I download transactions through bank feeds either for my bank or cc, it shows a "Bank Memo" 

 

When I want to write what this transaction is for, or a description of the transaction, I have to go to "Add more details" and then in the "Memo" I can put description of the transaction. 

This is very time consuming when entering 100s of transactions. 

My question is whether a Memo can be a column in the downloaded transactions, so I can quickly write what it is for and then "add" instead of constantly clicking "add more details" to put in the actual memo of the item. 

 

Thank you for any help

Solved
Best answer April 15, 2023

Best Answers
ChristieAnn
QuickBooks Team

Bank Feeds Memo

I appreciate you for coming back to the thread to clarify your concern about adding a Memo column in the bank feed center, PKN2020. Please know that this option is currently unavailable on QuickBooks Desktop, but I'll ensure you can send feedback so our product developers can consider adding the feature in future updates.

 

I recommend going to the Help icon and selecting Send Feedback Online. You can then request the ability to add a Memo column so you can add extra details or quickly write what it is for. Any suggestions are forwarded to our engineers to be considered in future updates.

 

Lastly, you may refer to this article to see steps on how you can reconcile your accounts to avoid any discrepancies: Reconcile an account in QuickBooks Desktop.

 

I’ll be around to help if you need further assistance with managing your bank information in QBDT. Just add them to your reply below, PKN2020. Keep safe always!

View solution in original post

11 Comments 11
Nicole_N
QuickBooks Team

Bank Feeds Memo

Hi, @PKN2020. I appreciate you for doing some research to achieve your goal. 

 

Let me share some information about the bank memo in QuickBooks Desktop (QBDT).

 

After you download your transactions through bank feeds, you can see that the Memo will show as a Bank Memo column. You can set that up in the settings by ticking the box. I've included a screenshot for visual reference.

 

 

If you want to put a description of the transaction, you can change or put it in by clicking on the bank memo field without having to select "Add", then "Add more details". That should make your work a lot easier and faster. Please refer to the screenshot below for your guide.

 

 

Moreover, you can visit this article to learn how to create rules to help QuickBooks match your Bank Feeds transactions: Create rules to categorize transactions in QuickBooks Desktop.


 If you need further assistance managing your bank transactions, don't hesitate to leave a reply. Take care and have a good one!

PKN2020
Level 1

Bank Feeds Memo

Hi,

 

Thank you for the reply. The gear icon "Memo" is not really My memo, it shows the column for the "Bank Memo", it should have been renamed to Bank Memo, not just "Memo".

There is a difference between Bank Memo and the Memo that user can add for a transaction. 

Bank Memo is bank's description of the transaction, not mine description. 

Even if I change the description of the "Bank Memo" this will not be recorded in quickbooks under user's Memo, the user's Memo field will be blank when you look up the transaction in the Chart of Accounts. Only way to add description for user's Memo is to click on "add more details" and then type the description under the Memo field. 

I want to find out if there is a way to add Memo (user's memo, not bank memo) in the bank feed center to avoid clicking on "add more details" because again, changing the description of Bank Memo does not serve any purpose as this is not my Memo, only bank's memo and my memo will be blank after adding the transaction. 

 

ChristieAnn
QuickBooks Team

Bank Feeds Memo

I appreciate you for coming back to the thread to clarify your concern about adding a Memo column in the bank feed center, PKN2020. Please know that this option is currently unavailable on QuickBooks Desktop, but I'll ensure you can send feedback so our product developers can consider adding the feature in future updates.

 

I recommend going to the Help icon and selecting Send Feedback Online. You can then request the ability to add a Memo column so you can add extra details or quickly write what it is for. Any suggestions are forwarded to our engineers to be considered in future updates.

 

Lastly, you may refer to this article to see steps on how you can reconcile your accounts to avoid any discrepancies: Reconcile an account in QuickBooks Desktop.

 

I’ll be around to help if you need further assistance with managing your bank information in QBDT. Just add them to your reply below, PKN2020. Keep safe always!

WLIbill
Level 1

Bank Feeds Memo

@Nicole_N 

I know I am coming to this a year later but I have been having an issue that I think you point to in your response and include screen shots but I don't know how you got to these screens. 

The Memo field used to have the name of the cardholder AND some details about the transaction, but lately it is just giving me the card number which is makes it take longer for me to find the matching receipts to verify and tag the transaction with a Job number. 

The Bank Feeds screen shot in your screen gram seems to show where and how I can change this. I do not see this screen though. How did you get it? I use QB Desktop Premier and am currently still on 2023 version. 

DebSheenD
QuickBooks Team

Bank Feeds Memo

Welcome to the Community, @WLIbill.

 

Allow me to step in and share some information about the bank memo field in QuickBooks Desktop (QBDT).

 

I understand the importance of this feature to your business. However, modifying transactions coming from your bank to QBDT is unavailable. QuickBooks relies solely on the information downloaded from your bank.

 

Currently, you have the ability to access the bank transaction and input the desired information into the memo field. Here are the steps to do so:
 

  1. Open your QuickBooks Desktop Premier software.
  2. Navigate to the Banking menu.
  3. Select Bank Feeds and then Bank Feeds Center.
  4. Look for the specific transaction in question and see if there are options to edit or modify the Memo field content.

 

Please browse these handy articles for in-depth information about matching transactions and reconciling your account: 

 

 

Get back to me if you have follow-up questions or concerns about the bank memo field. I'm more than happy to assist you. Take care!

jacob007
Level 1

Bank Feeds Memo

Is this still unavailable? When I put in a transcation in QB and matched it with bank feeds the bank memo line did populate in QB however when I had a bank rule it did not. Is there anyway to fix this? Otherwise it is VERY time consuming.

jacob007
Level 1

Bank Feeds Memo

Did you ever figure this out?

ShyMae
QuickBooks Team

Bank Feeds Memo

Hi there, @jacob007. I understand you want the memo line to populate when bank rules are created and applied. 

 

Before anything else, if you're using the Express mode, you can edit the Bank Memo field by going to Add more details. If you're using the Advanced mode, you can directly edit it. 

 

Please see the attached screenshot for a visual reference.

 

 

You can visit this article for more detailed information: Switch between banking modes

 

Once you've created a bank rule for categorizing your transactions, the bank memo description will disappear when applied. I understand how important it is to populate the description automatically, so I recommend sending feedback to our product development team. Your ideas will be reviewed and may be implemented for future updates. 

 

To send your feedback:

 

  1. Hover to the Help menu, and click the Send Feedback Online option.
  2. Choose the Product Suggestion, and a pop-up window will appear. 
  3. Type your feedback suggestion in the space provided, then click the Send Feedback button.

 

In the meantime, you can manually enter the memo description after the created rule has been applied to the transaction.

 

Furthermore, I'm adding these informative articles to help manage your transactions in QuickBooks Desktop:

 

 

You can return to me again if you need further information about the bank feed memo and bank rules. Kindly tap the reply button to enter your response. Please know that I'm always here to help in any way. 

jacob007
Level 1

Bank Feeds Memo

Hi

I saw this same answer which you posted before.

 

It does not really answer the question being asked by the people here. Putting in input by hand can be down in excel. Does Quickbooks Desktop not provide and automazation for this? Please answer specifically to this question.

Lily223
Level 1

Bank Feeds Memo

I am having an issue with changing the name of a transaction that was entered thru bank feeds with a rule attached. Numerous deposit transactions were entered under the incorrect received from. When I go to change it then run a report it still shows up under the incorrect name. How do I fix that?

JorgetteG
QuickBooks Team

Bank Feeds Memo

Dealing with inaccurate transactions can be challenging, Lily223. I’m here to help you get this sorted out. Let’s work through this together to ensure your QuickBooks Desktop (QBDT) transactions are accurate and your reports reflect the correct information.

 

Here are some steps to troubleshoot and fix the issue:

 

  1. Back up your company file: Before performing any steps, ensure you back up your company file.
  2. Check for Updates: Keeping your QuickBooks Desktop software updated can help restore missing features, access new ones, and ensure the software runs smoothly.
  3. Verify and Rebuild Data in QuickBooks Desktop: This process can help uncover and fix common issues within QuickBooks Desktop.
  4. Fix company file and network issues with QuickBooks File Doctor: This tool can help diagnose and fix company file and network issues.

 

Additionally, we wish to draw attention to pertinent resources within QuickBooks that could greatly aid your bank transactions, ensuring comprehensive financial management:

 

 

You’re not alone in this. If you need additional guidance, particularly with managing your bank transactions, or have any related questions, please feel free to reach out below, we are always here to assist you and ensure your success.

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