QuickBooks Self-Employed has an option to categorize the transaction into charitable donation or charity.
Let's go to the Transactions page, then locate the data that you want to categorize. Then under Category and Tags, choose Charity. See the sample screenshots below for your reference:
You can always access the Business and personal expenses report by going to the Report tab. This way, you can review the data you've entered into your account.
Please browse through these articles about the new name of categories and how to manage your business.
Let me know if you have other concerns by clicking the Reply button below. I'm always here to help. Have a nice day!
Thank you for the clarification, CHCC2003,
Since you're unable to see this category on both the mobile app and web, I recommend reaching out to our QuickBooks Self-Employed support. They have the ability to check your account and verify why you're unable to see this category.
For additional information, you can click this article: Contact QuickBooks Self-Employed Support. This provides details on how you can contact QBSE support using the app.
If you have other concerns, don't hesitate to leave a reply.
Thank you for your response, Mary. That was my first try. The woman I talked to sent me a link saying that I need to create an invoice and an account for charitable donations. She was not all that helpful. Going to the community chat board was my second option. Maybe I will try again though... Thank you, and happy holidays :)
Thanks for following up with the Community, CHCC2003.
I'm happy to hear my colleague was able to help. Once you follow MaryLurleenM's steps to get in touch with our Customer Care Team, they'll be able to pull your account up in a secure environment, conduct further research, and create an investigation ticket if necessary.
The Community's also here to support you if there's any additional questions. Please feel more than welcome in making a post anytime. Enjoy the rest of your day!