We're here to assist you with your concern. However, can you please explain more details about these outstanding payroll checks (paychecks) and why do you need to clear them out before canceling your payroll account? I mean did you process a direct deposit payroll in advance? Thanks in advance.
Checks were issued in 2018 and never cashed by former employees, have not been able to get a hold of the employees to issue replacements. We have closed the account for other reasons. I need to transfer the funds to the new account but the outstanding balance is not matching to the what the actual balance was.