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RC Tax
Level 1

Direct Deposit verification for officers without SSN, only ITIN

About Intuit new requirement for Direct deposit, I have a client who does not have SSN,  only ITIN, I have called twice to intuit support and they don't seem to know how to solve this problem, they just said "SSN is required", but what about submitting more information for them to review,  such as Drivers license or passport to be able to continue processing direct deposit as before, clients are running businesses, they need to pay their employees even when they as employers/officers do not have SSN, this is the reason IRS issued them EIN and ITIN, I guess....Does anybody here have the same issue? Any suggestions, Thank you,

14 Comments 14
Charies_M
Moderator

Direct Deposit verification for officers without SSN, only ITIN

H there, RC Tax.

 

Allow me to jump in and give clarifications to your question about direct deposit verification requirements. 

 

The social security number is one of the important requirements when setting up a direct deposit. Intuit requires an SSN on file in order to have a personal guarantor that will serve as financially responsible for the account.

 

You can ask your client to visit the official IRS website to Social Security Number (SSN). 

 

This article provides complete information about direct deposit requirements: Direct deposit requirements, signup, and activation for QuickBooks Desktop payroll.

 

For a complete guide on how to set up direct deposit, kindly refer to the following articles:

Be sure to get back to me if you have additional queries about direct deposit. I'll be around to answer them for you. Have a good one.

RC Tax
Level 1

Direct Deposit verification for officers without SSN, only ITIN

Thank you for your response, but how am I going to tell my client to visit social security website when they do not qualify to get a SSN anyway, so basically, according Intuit,  a person doing business here can not be financially responsible just because his inmigration statutus?..It seems wrong, since the IRS already provide them EIN and ITIN to do business here, so It should be a way for you to validate their identity, they enven had to provide original passport to the IRS in order to get their ITIN number, so their number is legit and it should be taken into consideration for this process.(they open bank accounts  using this number)

There are couple more posts in this comunity about this topic, and some support team members have stated that it can be done with passports, or drivers license, but when I follow the steps to contact support, they do call me back but they do not provide any solution. There should be an email or portal or something to upload documents for you to verify that would make this process easier, but I guess the main point here is that Intuit does not recognize ITIN numbers as they recognize SSN.  Thank you for your help,

Fiat Lux - ASIA
Level 15

Direct Deposit verification for officers without SSN, only ITIN

@RC Tax 

It seems they just want to follow the regulation. Afaik, an ITIN is only available to resident and nonresident aliens who are not eligible for U.S. employment and need identification for other tax purposes. An individual with an ITIN who later becomes eligible to work in the United States must obtain an SSN.

 

If they are freelances and contracted employees, you may utilize Meio to pay them.

https://melio.grsm.io/quickbooks

 

Yair from prana
Level 1

Direct Deposit verification for officers without SSN, only ITIN

Have you manage to solve this issue for your client? I have the same problem now. 

RCV
QuickBooks Team
QuickBooks Team

Direct Deposit verification for officers without SSN, only ITIN

Hi there, Yair from prana.

 

We'll need the social security number is one of the important requirements when setting up a direct deposit. Intuit requires an SSN on file in order to have a personal guarantor that serves as financially responsible for the account. We can Yask your client to visit the official IRS website to Social Security Number (SSN). 

 

You can check out this article for more details about Direct Deposit requirements: Direct deposit requirements, signup, and activation for QuickBooks Desktop payroll.

 

For a complete guide on how to set up direct deposit, kindly refer to the following articles:

 

The Community always has your back, and I'm just a post away should you ever need anything. Just leave a comment below and I'll get back to you. Have a great day ahead.

Yair from prana
Level 1

Direct Deposit verification for officers without SSN, only ITIN

Well I am not a US citizen, I cannt ask for SSN, SSN is for US citizen only. 

I have ITIN, EIN is there any other way? 

Rea_M
Moderator

Direct Deposit verification for officers without SSN, only ITIN

I'm here to share further insights about direct deposit verification requirements in QuickBooks Desktop (QBDT), @Yair from prana. This way, you can manage and pay your employees accordingly.

 

For the time being, you're unable to set up direct deposit without SSN in QBDT. However, you may utilize a third-party application to help you pay your employees through direct deposit. To view the complete list of compatible applications, kindly visit this page: Apps for QuickBooks Desktop.

 

Also, to further guide you in managing your workers and employees and how you can keep their records accurate for payroll in QBDT, I'd recommend checking out this article: Help Articles for QuickBooks Desktop Payroll.

 

Let me know in the comments if you have other payroll and direct deposit concerns and questions about managing employees in QBDT. I'm always ready to help. Take care, and I wish you continued success, @Yair from prana.

Yair from prana
Level 1

Direct Deposit verification for officers without SSN, only ITIN

OK, Thank you for your reply. 

 

What are the consequences for the guarantor from the Tax point of view?

 

ChristieAnn
QuickBooks Team

Direct Deposit verification for officers without SSN, only ITIN

Hi there,Yair from prana.

 

I appreciate you for coming back to the thread to ask for further clarification about the outcomes from the Tax point of view. With this, I'll ensure to share details on how the tax form works in QuickBooks Desktop so you'll be aware of how it impacts your data.

 

As mentioned above, the social security number or ITIN is one of the important requirements when setting up a direct deposit. Though it won't affect any calculation for the taxes but with the mandate of the IRS, it’s important requires an SSN on file in order to have accurate tax filings associated with your employees. Then, to avoid getting unexpected consequences that can affect your tax data.

 

Additionally, I suggest making sure that you set up the W4correctly in the QuickBooks Desktop. This is because the IRS does require employers to keep the W-4 in their records for at least 4 years to have the correct amount of federal tax to withhold from an employee's paycheck. 

 

Lastly, you may refer to this article to view different details about the new changes to the Federal W-4 and how to enter and print a W-4 for employees: What’s changing with the Federal W-4?.

 

If there's anything else you need help with your tax form, let me know by adding a comment. I'm always here for you. Have a great day!

LI16
Level 1

Direct Deposit verification for officers without SSN, only ITIN

Hello..... I am hold with Intuit right NOW regarding this and cant seem to get a straight answer either!  On hold for 20 minutes so far.  You would think that someone in Payroll Support would know the answer to such a general question.

Just FYI.... I do payroll for a Franchise and we have to use GUSTO for payroll for clients with an ITIN.  You might try that

AztekConst1987
Level 1

Direct Deposit verification for officers without SSN, only ITIN

Is SSN also required for receiving payments ? when I tried to set up payments through quick booms it did not take my ITIN is there a work around for this?

AztekConst1987
Level 1

Direct Deposit verification for officers without SSN, only ITIN

Is it the same requirements  to receive payments through quickbooks? when I tried to set up payments it will not take my iTIN is there a work around for this?

Fiat Lux - ASIA
Level 15

Direct Deposit verification for officers without SSN, only ITIN

@AztekConst1987 

As I know, SSN is required to signup for a QB Payment account. If you run a B2B company, you can use ITIN to have a third party payment processor to integrate with QB.

GebelAlainaM
QuickBooks Team

Direct Deposit verification for officers without SSN, only ITIN

Thanks for sharing your concern with us in this thread, Aztek. I'd be glad to add some details about accepting payments through ITIN and will route you in the right direction on who you can ask for a workaround or tips with this matter.

 

With this matter, I agree with Fiat Lux - ASIA. The option to use ITIN in setting up or processing payments is unavailable. You can only use your Social Security Number (SSN) to sign up with your QuickBooks Payments account as part of the verification process. 

 

As much as I want to look into this further, we're unable to open and verify your account since this is a public forum. Being said that, I recommend reaching out to our Merchant Services Support Team so they can discuss some possible options for setting up your account.

 

Furthermore, you can check out this article to get more details on managing QuickBooks Payments information: Verify and complete your QuickBooks Payments sign-up.

 

Please keep me posted if you have additional concerns with managing payments in QuickBooks. I'll ensure to address that as soon as possible. Keep safe always!

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