Direct Deposit verification for officers without SSN, only ITIN

H there, RC Tax.

Allow me to jump in and give clarifications to your question about direct deposit verification requirements. 

The social security number is one of the important requirements when setting up a direct deposit. Intuit requires an SSN on file in order to have a personal guarantor that will serve as financially responsible for the account.

You can ask your client to visit the official IRS website to Social Security Number (SSN). 

This article provides complete information about direct deposit requirements: Direct deposit requirements, signup, and activation for QuickBooks Desktop payroll.

For a complete guide on how to set up direct deposit, kindly refer to the following articles:

• Set up a direct deposit for employees.
• Set up your company payroll for direct deposit.

Be sure to get back to me if you have additional queries about direct deposit. I'll be around to answer them for you. Have a good one.

Thank you for your response, but how am I going to tell my client to visit social security website when they do not qualify to get a SSN anyway, so basically, according Intuit,  a person doing business here can not be financially responsible just because his inmigration statutus?..It seems wrong, since the IRS already provide them EIN and ITIN to do business here, so It should be a way for you to validate their identity, they enven had to provide original passport to the IRS in order to get their ITIN number, so their number is legit and it should be taken into consideration for this process.(they open bank accounts  using this number)

There are couple more posts in this comunity about this topic, and some support team members have stated that it can be done with passports, or drivers license, but when I follow the steps to contact support, they do call me back but they do not provide any solution. There should be an email or portal or something to upload documents for you to verify that would make this process easier, but I guess the main point here is that Intuit does not recognize ITIN numbers as they recognize SSN.  Thank you for your help,

@RC Tax 

It seems they just want to follow the regulation. Afaik, an ITIN is only available to resident and nonresident aliens who are not eligible for U.S. employment and need identification for other tax purposes. An individual with an ITIN who later becomes eligible to work in the United States must obtain an SSN.

If they are freelances and contracted employees, you may utilize Meio to pay them.

https://melio.grsm.io/quickbooks

Have you manage to solve this issue for your client? I have the same problem now. 

Hi there, Yair from prana.

We'll need the social security number is one of the important requirements when setting up a direct deposit. Intuit requires an SSN on file in order to have a personal guarantor that serves as financially responsible for the account. We can Yask your client to visit the official IRS website to Social Security Number (SSN). 

You can check out this article for more details about Direct Deposit requirements: Direct deposit requirements, signup, and activation for QuickBooks Desktop payroll.

For a complete guide on how to set up direct deposit, kindly refer to the following articles:

• Set up a direct deposit for employees.
• Set up your company payroll for direct deposit.

The Community always has your back, and I'm just a post away should you ever need anything. Just leave a comment below and I'll get back to you. Have a great day ahead.

Well I am not a US citizen, I cannt ask for SSN, SSN is for US citizen only. 

I have ITIN, EIN is there any other way? 

I'm here to share further insights about direct deposit verification requirements in QuickBooks Desktop (QBDT), @Yair from prana. This way, you can manage and pay your employees accordingly.

For the time being, you're unable to set up direct deposit without SSN in QBDT. However, you may utilize a third-party application to help you pay your employees through direct deposit. To view the complete list of compatible applications, kindly visit this page: Apps for QuickBooks Desktop.

Also, to further guide you in managing your workers and employees and how you can keep their records accurate for payroll in QBDT, I'd recommend checking out this article: Help Articles for QuickBooks Desktop Payroll.

Let me know in the comments if you have other payroll and direct deposit concerns and questions about managing employees in QBDT. I'm always ready to help. Take care, and I wish you continued success, @Yair from prana.

OK, Thank you for your reply. 

What are the consequences for the guarantor from the Tax point of view?

Hi there,Yair from prana.

I appreciate you for coming back to the thread to ask for further clarification about the outcomes from the Tax point of view. With this, I'll ensure to share details on how the tax form works in QuickBooks Desktop so you'll be aware of how it impacts your data.

As mentioned above, the social security number or ITIN is one of the important requirements when setting up a direct deposit. Though it won't affect any calculation for the taxes but with the mandate of the IRS, it’s important requires an SSN on file in order to have accurate tax filings associated with your employees. Then, to avoid getting unexpected consequences that can affect your tax data.

Additionally, I suggest making sure that you set up the W4correctly in the QuickBooks Desktop. This is because the IRS does require employers to keep the W-4 in their records for at least 4 years to have the correct amount of federal tax to withhold from an employee's paycheck. 

Lastly, you may refer to this article to view different details about the new changes to the Federal W-4 and how to enter and print a W-4 for employees: What’s changing with the Federal W-4?.

If there's anything else you need help with your tax form, let me know by adding a comment. I'm always here for you. Have a great day!

Hello..... I am hold with Intuit right NOW regarding this and cant seem to get a straight answer either!  On hold for 20 minutes so far.  You would think that someone in Payroll Support would know the answer to such a general question.

Just FYI.... I do payroll for a Franchise and we have to use GUSTO for payroll for clients with an ITIN.  You might try that

Is SSN also required for receiving payments ? when I tried to set up payments through quick booms it did not take my ITIN is there a work around for this?

Is it the same requirements  to receive payments through quickbooks? when I tried to set up payments it will not take my iTIN is there a work around for this?

@AztekConst1987 

As I know, SSN is required to signup for a QB Payment account. If you run a B2B company, you can use ITIN to have a third party payment processor to integrate with QB.

Thanks for sharing your concern with us in this thread, Aztek. I'd be glad to add some details about accepting payments through ITIN and will route you in the right direction on who you can ask for a workaround or tips with this matter.

With this matter, I agree with Fiat Lux - ASIA. The option to use ITIN in setting up or processing payments is unavailable. You can only use your Social Security Number (SSN) to sign up with your QuickBooks Payments account as part of the verification process. 

As much as I want to look into this further, we're unable to open and verify your account since this is a public forum. Being said that, I recommend reaching out to our Merchant Services Support Team so they can discuss some possible options for setting up your account.

Furthermore, you can check out this article to get more details on managing QuickBooks Payments information: Verify and complete your QuickBooks Payments sign-up.

Please keep me posted if you have additional concerns with managing payments in QuickBooks. I'll ensure to address that as soon as possible. Keep safe always!

Hi, have you received a solution to this.  I'm going through the same issue.  The business owner was able to get an EIN for his business and open the business bank account.  I don't understand why QB is requiring a SSN when direct deposit funds will come out of the business account which is linked to the EIN.  It's very frustrating.  Also, the latest update about not allowing ITINs to be entered for employees.  Not all have a SSN yet.  

A shareholder is required to take payroll but if shareholder has an ITIN, how is QB blocking the ability to run this payroll when the shareholder requires payroll.  Any workaround? 

I may have to look into another payroll software that allows this. Any solution/suggestion?

Hello, Joy876. I understand how important to verify direct deposit easily. I'll share insights on why SSN is needed when processing one in QuickBooks.

QuickBooks requires a valid SSN for direct deposit verification, even if the business account is linked to an EIN. The SSN is used for identity verification purposes, ensuring compliance with regulations.

This guideline complies with the Office of Foreign Asset Control (OFAC) of the U.S. government to help fight the funding of terrorism and money laundering activities. This requires us to obtain, verify, and record information identifying the principal officer of an account used for electronic services, including direct deposit. For more details, see this article: Principal Officer Verification for Payroll IDV Holds.

Also, you can open these links to guide you in setting up direct deposits for your company and employees to pay them in QuickBooks:

• Set up your company payroll for direct deposit
• Set up direct deposit for employees

Post again in the Community if you have questions about direct deposit or with QuickBooks. I'm here to keep helping.

Thank you.  I understand that point but in this case, the IRS has received legal documents from this person in order to issue an ITIN and therefore register a business.  The bank has accepted the documentation and opened the bank account. For QB to not honor this when it's the business that's running the employees and payroll is frustrating.  

@joy876  This is basically a case of the federal government adopting a major change to how they do things, but not thinking through the process entirely, so now they're trying to work out all the bugs among all the government agencies involved.

And that's not even considering all the banks and software companies who also need to adapt to the change.

 I hear your sentiments, @joy876. I'll point you in the right direction for assistance in this matter.
 

Since the IRS and the bank accepted the documentation, our Customer Support Team is able to provide further details about what other supporting documents needed for QuickBooks to honor it. 

Here's how you can reach them:

1. Log in to your QBO account and click the Help (?) icon.
2. Enter your questions in the search field or look for help articles.
3. You can also choose how to connect with us by clicking Contact Us.

Additionally, to learn more about managing direct deposits using QBO payroll, you can check this help article: Set up direct deposit for employees.

Please let us know you if you have further questions or concerns about direct deposit verification or anything within QuickBooks. We're always here to help. Have a good one.

Thank you.  I called the payroll support team and it was confirmed that QB will not accept it.  They would not budge.  I think they need to check their rules because like I said, both the bank and the IRS accepted his documentation to assign the ITIN and register a business. The state also accepted the LLC formation.  If it's a matter of identifying business owners and preventing financial crimes and money laundering, then both entities and the state have the owner's passport and other identifying information on file.  

All agencies need to get on the same page and issue guidance because this is creating more confusion and making things more difficult.

You're saying that Gusto works for employees with ITIN but what about an owner with an ITIN to activate direct deposit? Does Gusto request the owner's information too or the business EIN and identifiable information sufficient to activate direct deposit?

@joy876  Unfortunately, this forum is not well designed.

If you want to reply to someone's earlier post, as you seem to be doing with your Gusto inquiry, you have to use the @ mention, as I have with you, to send them a notification.

Otherwise, @LI16  will not realize they are being spoken to, let alone two years after the fact.