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Level 2

How do I delete a deposit?

How do I delete a deposit?

I created a sales receipt (donation or deposit) for $100 and went to Record Deposits and deposited it.  I made an error and want to delete the $100 deposit.  It will not delete.  I get one of two warnings.  Warning #1 “You need to delete this cash sale from the deposit before you can delete or edit its name or amount.” 

Or  Warning #2  “You cannot edit payment information in a deposit transaction. 1) Delete the payment from the deposit. 2) Go to the original payment transaction to edit it. 3) Redeposit the payment. “ 

 I do not understand how to do this.  I go to the original Sales Receipt and try to click on Edit Delete.  I get Warning #1.  I try to make the amount of the Sales Receipt zero. That does not work.

I go to Make Deposits under the Record Deposits.  I try to delete the information and I get Warning #2.

I would like to do what Warning #2 says I should do.  How do I do this?  Thanks.

Solved
Best answer December 10, 2018

Best Answers
Highlighted
Level 15

How do I delete a deposit?

"in the tool bar find EDIT, then click on DELETE DEPOSIT  (not Delete Line)."

If the Deposit has multiple lines and you want to fix only one entry here, you can delete Just That Line, fix the customer's error, and then Update the deposit to bring in the corrected transaction.

So, you either delete the line or the entire deposit, depending on your data and the task at hand.


View solution in original post

20 Comments 20
Highlighted
Level 15

How do I delete a deposit?

"in the tool bar find EDIT, then click on DELETE DEPOSIT  (not Delete Line)."

If the Deposit has multiple lines and you want to fix only one entry here, you can delete Just That Line, fix the customer's error, and then Update the deposit to bring in the corrected transaction.

So, you either delete the line or the entire deposit, depending on your data and the task at hand.


View solution in original post

Highlighted
Level 8

How do I delete a deposit?

Find the deposit in the register and delete from there, then delete the payment.
Highlighted
Level 2

How do I delete a deposit?

This is WONDERFUL!  Yes! Yes!  This is the answer!  Please ask Quickbooks to include a section on Corrections regarding HOW TO DELETE A PAYMENT OR BILL and HOW TO DELETE A DEPOSIT.  I am new to Quickbooks and have been spending so many hours on trying to make corrections and not succeeding since I have not understood how to make these corrections.  Thank you! Thank you! Thank you!
Highlighted
Level 8

How do I delete a deposit?

With the deposit window open you can also choose Edit->Delete.  I think this works on any form (invoice, sales receipt, bill, etc).
Highlighted
Level 2

How do I delete a deposit?

Thank you!
Highlighted
Level 1

How do I delete a deposit?

As mentioned above by IntuitBiscotti.  The detailed way to get there is:  in the tool bar find EDIT, then click on DELETE DEPOSIT  (not Delete Line).
Highlighted
Level 1

How do I delete a deposit?

DELETE DEPOSIT IS NOT AN OPTION UNDER EDIT IN MY TOOL BAR.  I NEED TO CORRECT THIS DEPOSIT THAT WAS POSTED IN ERROR.

Highlighted
Level 1

How do I delete a deposit?

there is not an option to delete deposit under the edit in my tool bar.  I need to delete this deposit that was posted in error.

Highlighted
Moderator

How do I delete a deposit?

Hello CayceMB,

 

Welcome to the Community. I'm here to assist you with deleting a deposit in QuickBooks Desktop.

 

The Delete Deposit option will only show on the Edit toolbar if you select the deposit within the register. If there are multiple payments in one deposit, you can open the transaction and use the Delete Line option instead.

 

Here's how:

 

  1. Click Lists at the top menu bar.
  2. Click Chart of Accounts.
  3. Double-click the account.
  4. Double-click the deposit.
  5. If you want to delete a specific payment, select it from the list.
  6. Now click the Edit tab at the top menu bar.
  7. Select Delete Line.
  8. You can select Delete Deposit if you want to delete the entire deposit.

I'm adding some screenshots for your visual reference on this:

 

 

 

Please note the delete line option will only show if there are multiple payments on a deposit transaction.

 

Feel free to let me know if you have any questions about the deposits. The Community is always around to help.

Highlighted
Level 1

How do I delete a deposit?

my toolbar EDIT doesnt give an option to DELETE DEPOSIT. Is there another way?

Highlighted
QuickBooks Team

How do I delete a deposit?

Hi there, @JenniferRN.

 

I can help you delete the deposit successfully.

 

Aside from the Delete Deposit option, you can delete the incorrect deposit following these steps:

 

  1. Click on Lists at the top menu bar.
  2. Select Chart of Accounts.
  3. Select the your bank.
  4. Locate and open the deposit.
  5. Press on Ctrl+D on your keyboard.
  6. Click on OK.
  7. Select OK when ask to delete the transaction.

This should help you remove/delete the deposit. For additional reference, you can see attached screenshots below.

g1 open the deposit.PNG

g1 ctrl + D.PNG

g1 Ok delete.PNG

For further details about deposits, you can also check this article: Deposit customer payments.

 

Let me know if you have any other questions about deposits. I'm always here to help you.

Highlighted
Level 1

How do I delete a deposit?

I was having the same problem and did the following:

Make sure you don't have an open window for 

   Customers->Enter Sales Receipt or

   Customers-> Create Invoice, etc

Selected: Banking->Use Register, then from the Select Account window select Undeposited Funds.

from there I scrolled down to the desired deposit entry and deleted it.

 

Note: this assumes the deposit was originbally directed to "Undeposited Funds". If it went to a different bank register I'm assuming you would have to use that register instead.

 

Highlighted
Level 1

How do I delete a deposit?

There is no "Delete Deposit" in the tool bar "Edit" drop down list. I have QB Professional 2020. How do I delete a deposit that was made in error? And I keep getting a message that I cannot delete a payment until I delete the deposit. There appears to be no way to delete a deposit. Nione of the previous methods mentioned in this chain work.

Highlighted
QuickBooks Team

How do I delete a deposit?

I appreciate you for sharing the details and for going through the steps above, @GRDLaw.

 

Let's update your QuickBooks Desktop (QBDT) to have the latest features and fixes. Let me guide you how.

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab. 
  4. Select Get Updates to start the download.
  5. Click restart QuickBooks when the download finishes.
  6. When prompted, accept the option to install the new release.

You can also check this article for more detailed steps: Update your QuickBooks to the latest release

 

You might also want to check this article that can guide effectively in reconciling your accounts: Reconcile an account in QuickBooks Desktop.

 

You can always get back to me whenever you have other concerns or questions. I'm more than happy to help you. Keep safe and stay healthy!

Highlighted
Level 1

How do I delete a deposit?

I accidentally categorized a transaction as a deposit instead of a transfer.  How can O fix this as it is causing balancing issues.

 

Thank you

Highlighted
QuickBooks Team

How do I delete a deposit?

Hello, @kstansbury.

 

You'd want to locate the deposit transaction and delete it. Then, record a transfer transaction in QuickBooks. I can guide you on how to do it.

 

Here's how to delete your deposit transaction:

  1. Go to the Banking menu.
  2. Select Use Register.
  3. From the Select Account drop-down, choose the account where the incorrect transactions were recorded.
  4. Click Ok.
  5. Locate the deposit transaction. 
  6. Right-click on the deposit.
  7. Pick Delete Deposit.
  8. Click Ok to confirm.

Now, we can record your transfer transaction accurately. Here's how:

  1. Click the Banking menu.
  2. Choose Transfer Funds on the drop-down selection.
  3. Pick the account you want to transfer the funds from.
  4. Select the account you want to transfer the funds to.
  5. Enter the desired amount you want to be transferred.
  6. Click the Save & Close button.

I've added these articles that can help you in downloading, modifying, and categorizing your bank transactions:

Keep me posted if you have other questions about managing your income and expense transactions in QuickBooks.

Highlighted
Level 1

How do I delete a deposit?

I will follow these steps.

 

Thank you 

Highlighted
Level 1

How do I delete a deposit?

I have Quickbooks Premier 2019 for desktop.  I can delete a deposit from the register,but then it becomes available as a payment ready to be deposited.  I  need to permanently delete some deposits.  Also, I  do not have an undeposited funds under my chart of accounts.

Highlighted
QuickBooks Team

How do I delete a deposit?

Thank you for joining the thread, @keychain36.

 

Yes, deleting deposits with payments that are deposited under the Undeposited Funds will still become available to the on the Payments to Deposit window. if you wish to remove them from the lists, you may delete them manually. This may affect your invoices thus, I encourage checking your transactions carefully before doing the action.

 

 

On the other hand, the Undeposited Funds account is always available on the Chart of Accounts. If it's missing from there, the account may be renamed.

 

For additional reference about depositing payments into the Undeposited Funds account in QuickBooks Desktop, check out this article.

 

Post again if you have any other questions. I'm a few clicks away to help. Have a good day!

Highlighted
New Member

How do I delete a deposit?

Users usually match their payment in the QuickBooks software to match that it is the same in their bank records. Further, if they note that the payment in bank record is different they have to add each payment one by one. In such a case it is necessary to delete deposit funds in QuickBooks. The user needs to know the procedure to delete deposit funds in QuickBooks. Get more info. Contact QuickBooks customer support phone number +1-800-788-5999 Now.

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