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HTS-2022
Level 1

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Please help me, I'm new in the Quickbooks Desktop Pro 2021 and I didn't match the payment received from my clients from the bank feeding before registering them, there is any way to fix it to avoid duplicate payments?

Solved
Best answer April 07, 2022

Best Answers
RenjolynC
QuickBooks Team

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Thank you for your quick response, HTS-2022.

 

Allow me to share some additional information about your situation.

 

Currently, an option to undo a downloaded transaction already added in the register is unavailable. If you want to remove the transactions, you'll have to delete them. Please take note that deleting means taking out the transactions completely.

 

To do this, here's how:

 

  1. Go to Lists > Chart of Accounts.
  2. Double-click on the bank account to see the register.
  3. Find the downloaded transaction. You can also use the Find command tool to see the transactions easily. Just click the Go to button at the top left, then enter the desired filters. Click Back or Next to locate them. 
  4. Click the Delete (X) button.
  5. Hit OK to confirm.

In addition, please check out this article to help manage your other downloaded transactions: Add and match Bank Feed transactions. When you're ready to reconcile the bank account, you can check out the instructions here.

 

If you need more help with the bank feeds or have other concerns, please reach out to me again. I'll be right here to help you out some more. Take care and stay safe!

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9 Comments 9
MichelleBh
Moderator

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

I've got you, @HTS-2022. I have the solution. 

 

Every business owner wants an accurate record. I'll ensure that your payment register does not contain duplicative transactions.

 

Since you didn't match the payments in your banking feeds, I'd recommend ignoring them. This will delete the transactions from your transaction list. Before that, ensure that you're using the Advanced Mode to achieve this goal. 

 

Once confirmed, you may now follow the steps below: 

 

  1. Go to the Banking menu on the upper right pane. 
  2. Select Bank Feeds, then click the Bank Feeds Center tab. 
  3.  Pick your bank account and check all the appropriate payments in the lists. 
  4. Hit the Batch Actions and pick Ignore
  5. Follow the onscreen instructions. 

 

Additionally, check out this link for other troubleshooting steps to your unmatched transactions: Add and match Bank Feed transactions in QuickBooks Desktop. Directly go to the Classic Mode section. 

 

But, if the payments are matched to incorrect invoices, I recommend you delete them since undoing is unavailable. Please click the Added/Approved tab, then open the appropriate transaction, and click Delete

 

 

Once all is in place, don't forget to reconcile your bank accounts to ensure they match your bank and credit card statements.

 

Moreover, check out these articles below on how to fix banking issues and duplicate transactions: 

 

 

This thread is still open if you have more questions about your banking data in QuickBooks. Feel free to leave a message below, and we're available at all times. Keep safe. 

HTS-2022
Level 1

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

I really appreciate your answer, but when I go to the Bank Fed Center and choose the bank account it doesn't appear any transactions since I already registered them in the Bookkeeper, then how can I void them and do all the processes correctly 

HTS-2022
Level 1

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

I really appreciate your help with this, but when I go to the Bank Feed Center and choose the bank account there are no transactions to ignore because all of them are in the bookkeeper. There is any other way to undo these registers and match them appropriately 

RenjolynC
QuickBooks Team

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Thank you for your quick response, HTS-2022.

 

Allow me to share some additional information about your situation.

 

Currently, an option to undo a downloaded transaction already added in the register is unavailable. If you want to remove the transactions, you'll have to delete them. Please take note that deleting means taking out the transactions completely.

 

To do this, here's how:

 

  1. Go to Lists > Chart of Accounts.
  2. Double-click on the bank account to see the register.
  3. Find the downloaded transaction. You can also use the Find command tool to see the transactions easily. Just click the Go to button at the top left, then enter the desired filters. Click Back or Next to locate them. 
  4. Click the Delete (X) button.
  5. Hit OK to confirm.

In addition, please check out this article to help manage your other downloaded transactions: Add and match Bank Feed transactions. When you're ready to reconcile the bank account, you can check out the instructions here.

 

If you need more help with the bank feeds or have other concerns, please reach out to me again. I'll be right here to help you out some more. Take care and stay safe!

HTS-2022
Level 1

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Thanks for your help, my last question will be. after deleting the unmatched transactions, I will be able to download them again from my bank to the bank feeding center, I did a test deleting 1-month transactions and trying to download that specific month again, and it didn't work 

GlinetteC
Moderator

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Welcome back, HTS-2022.

 

Allow me to share additional information on getting transactions into QuickBooks Desktop. 

 

You can manually add them into QuickBooks or import them using the supported file formats. These are the supported file formats:

 

  • .qbo
  • .IIF

 

I'll show you how to import transactions so they can become available in your bank feeds. If your bank offers Web Connect:

 

  1. From Banking, select Bank Feeds, then Import Web Connect Files.
  2. Select the QBO file you saved, then select Open.
  3. When prompted to select your bank account:
    • Use a QuickBooks account that exists if the account you're importing transactions into is already set up in QuickBooks.
    • Create a new QuickBooks account if the account you're importing transactions into isn't in QuickBooks yet. Learn how to create an account.
  4. Select Continue. You'll see a dialog box telling you that the data has been successfully read into QuickBooks. Select OK.
  5. Go to the Bank Feeds Center to review your transactions.

 

You can refer to these links for more information:

 

 

I'll be right here if you need more help with bank transactions.

HTS-2022
Level 1

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Good morning, I already did and Quickbooks display this message "There are no new transactions available "

attached a screen shot of it.

angelasanderscpa
Level 2

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

My first time using bank feeds (for a credit card) in Enterprise/Desktop, and I tried to ignore/delete all prior year (posted via JE's).  I must have marked too many accidentally.  Can I undo after ignore/delete in Desktop (like I can in QBO)?  Please, pretty pretty please can you tell me how?  I've tried researching everywhere, and cannot find an answer (which usually means it's impossible).  My client actually uses Enterprise.  Thanks very much in advance. --A

JonpriL
Moderator

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

Hello @angelasanderscpa,

 

As of the moment, there isn't an integrated way to undo and recover already ignored transactions in QuickBooks Desktop including Enterprise.

 

For now, it's best to generate a report showing a list of transactions directly from your client's credit card company website and import the file to the company data.

 

Use this link to read and learn more about downloading transactions from your bank: Import Web Connect (.qbo) File of Bank Transactions in QuickBooks Desktop.

 

You may also read this article in case an error message prompt occurs while importing your transactions: How to Fix (.qbo) File Import Issues in QuickBooks Desktop?

 

I've got you covered if you have questions about your bank account and transactions in QuickBooks. Use the Reply option below and leave a comment. Take care always!

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